Frequently Asked
Questions

Q: I want to see the total GST amounts for multiple bills from one party before and after reconciliation. How can I do this in BUSY?

To check multiple bill from one party go to: Step 1 : Click on display Step 2 : GST reports Step 3 : Gst register Step 4 : Sales register

Q: After updating to the latest version of BUSY, my saved GST reports are not showing anymore. How can I restore or retrieve them?

If unable to see gst report after software update: Step 1 : Install latest version Step 2 : Check user rights Step 3 : Restore backup and check in that

Q: How can I check if ITC is getting reflected correctly for different voucher types in BUSY? Are there any reports for this?

For checking that ITC Showing or tagged correct in BUSY for voucher types can check reports by Transaction - Gst mis utility - ITC claimed summary or ITC claimed register.

Q: I am unable to reconcile GST data between the BUSY reports and government portal. What steps should I take to fix this?

To reconcile gst data and BUSY data check: Step 1 : CHeck reports Step 2 : Data entry check Step 3 : Match tax rate Step 4 : Match invoice

Q: Some transactions are applying % GST while some are applying % GST. How can I ensure the correct rate is applied consistently?

You can refer our invalid tax rate in vouchers report of Gst Audit report from display. Through this report you can check from which voucher you have calculated wrong tax.

Q: I am unable to see my debit notes/purchase returns in the sales related GSTRWhy is this and how can I fix it?

Debit notes and purchase returns are not shown in sales-related GSTR-1 in BUSY because they are part of GSTR-2. To fix this, check the GSTR-2 report for the relevant entries.

Q: Why am I unable to see the exported Excel file for the GST purchase register report on the desktop in BUSY?

BUSY Software exports the file under the company folder in your BUSY installed drive, you should check there to locate the exported Excel file for the GST purchase register report.

Q: The output tax payable is getting carried forward to next financial year but input credit is not. Why does this happen?

It is not possible to carry forward output credit as per the law, but input credit can be carried forward if it is not adjust in the current financial year.

Q: The government has introduced a new audit report format. How can I generate reports in this new format in BUSY?

Yes. When the government introduces a new audit report format, you will typically need to ensure that our accounting software, such as BUSY, is updated to accommodate the new format

Q: When I try to export the GST report, the item column is blank. Why does the item not export properly?

When try to export the GST report, the item column is blank because of while export report maybe the item names column should be removed from grid then export report.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to see the total GST amounts for multiple bills from one party before and after reconciliation. How can I do this in BUSY?

To check multiple bill from one party go to:
 Step 1 : Click on display
 Step 2 : GST reports
 Step 3 : Gst register
 Step 4 : Sales register

After updating to the latest version of BUSY, my saved GST reports are not showing anymore. How can I restore or retrieve them?

If unable to see gst report after software update:
 Step 1 : Install latest version
 Step 2 : Check user rights
 Step 3 : Restore backup and check in that

How can I check if ITC is getting reflected correctly for different voucher types in BUSY? Are there any reports for this?

For checking that ITC Showing or tagged correct in BUSY for voucher types can check reports by Transaction - Gst mis utility - ITC claimed summary or ITC claimed register.

I am unable to reconcile GST data between the BUSY reports and government portal. What steps should I take to fix this?

To reconcile gst data and BUSY data check:
 Step 1 : CHeck reports
 Step 2 : Data entry check
 Step 3 : Match tax rate
 Step 4 : Match invoice

Some transactions are applying % GST while some are applying % GST. How can I ensure the correct rate is applied consistently?

You can refer our invalid tax rate in vouchers report of Gst Audit report from display.
 Through this report you can check from which voucher you have calculated wrong tax.

I am unable to see my debit notes/purchase returns in the sales related GSTRWhy is this and how can I fix it?

Debit notes and purchase returns are not shown in sales-related GSTR-1 in BUSY because they are part of GSTR-2. To fix this, check the GSTR-2 report for the relevant entries.

Why am I unable to see the exported Excel file for the GST purchase register report on the desktop in BUSY?

BUSY Software exports the file under the company folder in your BUSY installed drive, you should check there to locate the exported Excel file for the GST purchase register report.

The output tax payable is getting carried forward to next financial year but input credit is not. Why does this happen?

It is not possible to carry forward output credit as per the law, but input credit can be carried forward if it is not adjust in the current financial year.

The government has introduced a new audit report format. How can I generate reports in this new format in BUSY?

Yes. When the government introduces a new audit report format, you will typically need to ensure that our accounting software, such as BUSY, is updated to accommodate the new format

When I try to export the GST report, the item column is blank. Why does the item not export properly?

When try to export the GST report, the item column is blank because of while export report maybe the item names column should be removed from grid then export report.

Frequently AskedQuestions