Frequently Asked Questions

To include payment voucher in GST and exclude journal entry you can open the GST report and appl filter on voucher type to show payment voucher and exclude journal voucher

If the Invoice is not showing in GST report, Then there is need to check the the Sale/Purchase type in the voucher and even need to check item's Tax category.

If you are getting gst configuration error while download gstr json or direct upload gst return you may check gst portal user name or company gstin number in gst configuration.

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

The credit note value is reducing tax liability directly instead of showing separately for that you can check GST summary report there you can see credit note value separately

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

You can check tax credits received from different departments in BUSY by checking the account ledger, GST reports Also you can refer ITC claimed register Under GST misc. Utlities.

To view quater gst summary:
 Step 1 : CLick on display
 Step 2 : GST reports
 Step 3 : GST summary
 Step 4 : Select date range of quater

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If in one company GST Details are not showing do enable GST Feature by administration - feature - GST feature - Enable GST Option and fill the required field.