Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I want to include only payment vouchers in my GST reports and exclude journal entries. How can I do this?

To include payment voucher in GST and exclude journal entry you can open the GST report and appl filter on voucher type to show payment voucher and exclude journal voucher

I made a sale, but the invoice is not showing in the VST report. What could be the reason?

If the Invoice is not showing in GST report, Then there is need to check the the Sale/Purchase type in the voucher and even need to check item's Tax category.

I am getting error of gst config while download gstr json file or direct upload gst return file.

If you are getting gst configuration error while download gstr json or direct upload gst return you may check gst portal user name or company gstin number in gst configuration.

The reports in my Basic version are limited. What functionality will I gain in Standard version in terms of reports and customizations?

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

The credit note value is reducing my tax liability directly instead of showing separately. What is the correct way to report it?

The credit note value is reducing tax liability directly instead of showing separately for that you can check GST summary report there you can see credit note value separately

The totals in my returns are not matching even after updating and refreshing the data. What should I do to fix this?

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I want to check the tax credits I have received from different departments. How can I do this in BUSY?

You can check tax credits received from different departments in BUSY by checking the account ledger, GST reports Also you can refer ITC claimed register Under GST misc. Utlities.

How can I view the quarterly GST summary for input tax credit, output tax, and tax payable in BUSY?

To view quater gst summary:
 Step 1 : CLick on display
 Step 2 : GST reports
 Step 3 : GST summary
 Step 4 : Select date range of quater

How can I switch from Basic to Standard version of BUSY? What is the process and cost involved?

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

In one company Gst details like GSTIN Number , GST Master and GST Reports are not showing.

If in one company GST Details are not showing do enable GST Feature by administration - feature - GST feature - Enable GST Option and fill the required field.