Frequently Asked
Questions

Q: I want to add custom fields or columns in a standard report template. Is there a way to do this?

No you cant add a custom field or colum in GST reports standard format because the template is set by software from backend as per government rules

Q: Is there an option to say yes or no to including the national amount in the tax audit report?

There is option to say yes or no to including the national amount in the tax audit report. In tax Audit Report you can check only taxable value.

Q: Why is there a difference between the input and output shown in the software and the total GST amount?

The input and output in the GST reports depends on the transactions you record in BUSY, So the difference between them due the wrong transaction posted in BUSY.

Q: I have already claimed certain GST vouchers but they are still showing as pending in the software. Why is this happening and how can I resolve it?

The claimed GST vouchers are still pending in BUSY because they have not been tagged for ITC yet. Once they are tagged, the pending status will be resolved.

Q: The place of supply is not showing up in my GST reporting. What do I need to do to have it display?

To display the place of supply in GST reporting, go to the Display tab, then select GST report, followed by GST register, and finally select Supply Outward Register.

Q: I am unable to see a particular transaction in the Reconcile module in BUSY. What should I check to troubleshoot this?

If unable to see one transaction check: Step 1 : CHeck date rangex Step 2 : Filter Step 3 : Data entry error Step 4 : Tax settings

Q: I need to print my GST report on A size paper. How can I configure the page size for printing reports?

If you want to print gst report in A4 size sheet that can select A4 as system printer preference in the control panel - printer and hardware settings.

Q: I want to customize the purchase register and remove some unwanted columns like Tax Rate. How can I customize the columns shown in the purchase register?

To customize purchase register columns in BUSY, go to Purchase Register, then to Custom Columns, and add the desired columns such as item name, HSN code, and quantity.

Q: I am unable to see the text details of my credit/debit notes in my GST returns. How can I view the text in my GST returns?

If there is a provision to show the text data for the gst return you can check but for that you need to contact GST portal support helpline

Q: I am trying to do reconciliation in BUSY but some transactions are not matching between BUSY and GSN portal data. What could be the reason?

To reconcile transaction as per BUSY and portal check: Step 1 : CHeck data entry Step 2 : Check tax rate difference Step 3 : Invoice number conflict

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I want to add custom fields or columns in a standard report template. Is there a way to do this?

No you cant add a custom field or colum in GST reports standard format because the 
 template is set by software from backend as per government rules

Is there an option to say yes or no to including the national amount in the tax audit report?

There is option to say yes or no to including the national amount in the tax audit report. In tax Audit Report you can check only taxable value.

Why is there a difference between the input and output shown in the software and the total GST amount?

The input and output in the GST reports depends on the transactions you record in BUSY, So the difference between them due the wrong transaction posted in BUSY.

I have already claimed certain GST vouchers but they are still showing as pending in the software. Why is this happening and how can I resolve it?

The claimed GST vouchers are still pending in BUSY because they have not been tagged for ITC yet. Once they are tagged, the pending status will be resolved.

The place of supply is not showing up in my GST reporting. What do I need to do to have it display?

To display the place of supply in GST reporting, go to the Display tab, then select GST report, followed by GST register, and finally select Supply Outward Register.

I am unable to see a particular transaction in the Reconcile module in BUSY. What should I check to troubleshoot this?

If unable to see one transaction check:
 Step 1 : CHeck date rangex
 Step 2 : Filter
 Step 3 : Data entry error
 Step 4 : Tax settings

I need to print my GST report on A size paper. How can I configure the page size for printing reports?

If you want to print gst report in A4 size sheet that can select A4 as system printer preference in the control panel - printer and hardware settings.

I want to customize the purchase register and remove some unwanted columns like Tax Rate. How can I customize the columns shown in the purchase register?

To customize purchase register columns in BUSY, go to Purchase Register, then to Custom Columns, and add the desired columns such as item name, HSN code, and quantity.

I am unable to see the text details of my credit/debit notes in my GST returns. How can I view the text in my GST returns?

If there is a provision to show the text data for the gst return you can check but for that you need to contact GST portal support helpline

I am trying to do reconciliation in BUSY but some transactions are not matching between BUSY and GSN portal data. What could be the reason?

To reconcile transaction as per BUSY and portal check:
 Step 1 : CHeck data entry
 Step 2 : Check tax rate difference
 Step 3 : Invoice number conflict

Frequently AskedQuestions