Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to customize the purchase register and remove some unwanted columns like Tax Rate. How can I customize the columns shown in the purchase register?

To customize purchase register columns in BUSY, go to Purchase Register, then to Custom Columns, and add the desired columns such as item name, HSN code, and quantity.

I am unable to see the text details of my credit/debit notes in my GST returns. How can I view the text in my GST returns?

If there is a provision to show the text data for the gst return you can check but for that you need to contact GST portal support helpline

I am trying to do reconciliation in BUSY but some transactions are not matching between BUSY and GSN portal data. What could be the reason?

To reconcile transaction as per BUSY and portal check:
Step 1 : CHeck data entry
Step 2 : Check tax rate difference
Step 3 : Invoice number conflict

How do I ensure that the invoices uploaded by my counterparty in their GST return match the ones I have in my records?

TO ensure invoice upload gst return with records:
Step 1 : Regular reconcile
Step 2 : Request invoices
Step 3 : Verify GSTIN
Step 4 : Regular updates

The place of supply is not showing up in my GST reporting. What do I need to do to have it display?

To display the place of supply in GST reporting, go to the Display tab, then select GST report, followed by GST register, and finally select Supply Outward Register.

I am unable to see a particular transaction in the Reconcile module in BUSY. What should I check to troubleshoot this?

If unable to see one transaction check:
Step 1 : CHeck date rangex
Step 2 : Filter
Step 3 : Data entry error
Step 4 : Tax settings

I need to print my GST report on A size paper. How can I configure the page size for printing reports?

If you want to print gst report in A4 size sheet that can select A4 as system printer preference in the control panel - printer and hardware settings.

The taxable value of my invoice is incorrect in the GST returns. How can I rectify this error in BUSY?

If taxable value in incorrect in gst check:
Step 1 : CHeck Sale type
Step 2 : CHeck tax rate
Step 3 : CHeck party configuration

I want to add custom fields or columns in a standard report template. Is there a way to do this?

No you cant add a custom field or colum in GST reports standard format because the 
template is set by software from backend as per government rules

Is there an option to say yes or no to including the national amount in the tax audit report?

There is option to say yes or no to including the national amount in the tax audit report. In tax Audit Report you can check only taxable value.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required