Frequently Asked
Questions

Q: I want to customize the purchase register and remove some unwanted columns like Tax Rate. How can I customize the columns shown in the purchase register?

To customize purchase register columns in BUSY, go to Purchase Register, then to Custom Columns, and add the desired columns such as item name, HSN code, and quantity.

Q: I am unable to see the text details of my credit/debit notes in my GST returns. How can I view the text in my GST returns?

If there is a provision to show the text data for the gst return you can check but for that you need to contact GST portal support helpline

Q: I am trying to do reconciliation in BUSY but some transactions are not matching between BUSY and GSN portal data. What could be the reason?

To reconcile transaction as per BUSY and portal check: Step 1 : CHeck data entry Step 2 : Check tax rate difference Step 3 : Invoice number conflict

Q: How do I ensure that the invoices uploaded by my counterparty in their GST return match the ones I have in my records?

TO ensure invoice upload gst return with records: Step 1 : Regular reconcile Step 2 : Request invoices Step 3 : Verify GSTIN Step 4 : Regular updates

Q: I want to consult a CA on GST-related aspects when using BUSY. Does BUSY provide any recommendations?

Yes, BUSY does not provide recommendations on GST-related aspects. It is advised to consult a Chartered Accountant for guidance on GST calculations and accounting treatment when using BUSY.

Q: The billing and shipping details are showing separately on the portal. How can I link them together?

If the billing and shipping details are showing separately on the portal and you want to link them you need to contact to the GST portal support helpline

Q: I am facing recurring issues with GST calculations in BUSY. What could be causing these periodic errors?

The recurring issues with GST calculations in BUSY could be caused by incorrect tax rates being applied, confusion over which taxes to use, or calculations not matching expectations.

Q: What reports can I generate to get details of my inventory, sales, purchases etc?

For reports of sale, purchase please follow below mention steps:- Step 1:- Display Tab Step 2:- Account Books Step 3:- Account Registers (Standard) Check Sale register, purchase register, payment, receipt registers, etc

Q: How can I view my GST returns data from the BUSY mobile application?

Currently there is no provison to check GST reports data from BUSY mobile app further there is a possibility that report will be implemented in future after updation

Q: How to generate GST challans for making tax payments within the software?

There is no option to generate GST challans for making tax payments within the software. As you can enter the normal payment entry from jounrnal or payment voucher.

Find Solutions to Common Issues Related to taxation - gst reports

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Dealer Complaint/Issues

I want to customize the purchase register and remove some unwanted columns like Tax Rate. How can I customize the columns shown in the purchase register?

To customize purchase register columns in BUSY, go to Purchase Register, then to Custom Columns, and add the desired columns such as item name, HSN code, and quantity.

I am unable to see the text details of my credit/debit notes in my GST returns. How can I view the text in my GST returns?

If there is a provision to show the text data for the gst return you can check but for that you need to contact GST portal support helpline

I am trying to do reconciliation in BUSY but some transactions are not matching between BUSY and GSN portal data. What could be the reason?

To reconcile transaction as per BUSY and portal check:
 Step 1 : CHeck data entry
 Step 2 : Check tax rate difference
 Step 3 : Invoice number conflict

How do I ensure that the invoices uploaded by my counterparty in their GST return match the ones I have in my records?

TO ensure invoice upload gst return with records:
 Step 1 : Regular reconcile
 Step 2 : Request invoices
 Step 3 : Verify GSTIN
 Step 4 : Regular updates

I want to consult a CA on GST-related aspects when using BUSY. Does BUSY provide any recommendations?

Yes, BUSY does not provide recommendations on GST-related aspects. It is advised to consult a Chartered Accountant for guidance on GST calculations and accounting treatment when using BUSY.

The billing and shipping details are showing separately on the portal. How can I link them together?

If the billing and shipping details are showing separately on the portal and you want to link them you need to contact to the GST portal support helpline

I am facing recurring issues with GST calculations in BUSY. What could be causing these periodic errors?

The recurring issues with GST calculations in BUSY could be caused by incorrect tax rates being applied, confusion over which taxes to use, or calculations not matching expectations.

What reports can I generate to get details of my inventory, sales, purchases etc?

For reports of sale, purchase please follow below mention steps:-
Step 1:- Display Tab
Step 2:- Account Books
Step 3:- Account Registers (Standard)
Check Sale register, purchase register, payment, receipt registers, etc

How can I view my GST returns data from the BUSY mobile application?

Currently there is no provison to check GST reports data from BUSY mobile app further there is a possibility that report will be implemented in future after updation

How to generate GST challans for making tax payments within the software?

There is no option to generate GST challans for making tax payments within the software.
 As you can enter the normal payment entry from jounrnal or payment voucher.

Frequently AskedQuestions