Frequently Asked Questions

Q: Where can I find the TAX audit report?

For view Tax audit Report please follow these steps: 1. Go in Display then go in Gst Report 2. Then go in Gst audit Report choose Report and open

Q: I want the tax invoice to pick up the billing party's address instead of the shipping party's address. However, BUSY seems to be defaulting to the shipping address. What should I do to change this?

To make the tax invoice use the billing party's address instead of the shipping party's in BUSY, select "As per Party Master" in the billing shipping details.

Q: I have already filed GST returns for previous months using the older version of BUSY. Will the change in tax amounts in the new version impact my old returns?

No, in new version not imapct on your data which is entered in old version so there is no issue if you change in tax amounts .

Q: I want to analyze my trading account purchase and sale data by date and tax rate. What reports or exports can I generate in BUSY to get this?

You can generate reports for trading account purchase and sale data by date and tax rate in the GST register under the sale and purchase register options.

Q: I am unable to move the GST number, document number and document date columns in my supply output register report format. How can I reorder the columns?

If you want to reorder the columns of your report you can only reorder the custom columns user define columns only,reodering the default column is not possible

Q: I am unable to open the GST portal in Chrome browser. It opens in Microsoft Edge but not in Chrome or Firefox. Why could this be happening?

If you are not able to open gst portal in chrome: Step 1 : Clear cache Step 2 : CHeck browser update Step 3 : CHeck security

Q: I need the invoice value instead of margin value to show in sales registers and GST reports. Is there a way to do this in BUSY?

There are options to view margin value in non-standard GST reports check the taxable value of the invoice . There are shown in the report . .

Q: What is the difference between GSTR- and GSTR- reports in the accounting software? Why are my debit notes showing in one but not the other?

Debit notes show in GSTR-2 reports but not in GSTR-1 reports because debit notes are part of GSTR-2, which includes purchase-related data, while GSTR-1 includes sales-related data.

Q: I received an OTP but I'm not sure where to enter it on the BUSY portal. Where should I enter the OTP sent to me?

BUSY is primarily used for managing your accounting and inventory data, while GST-related activities, such as downloading reconciliation data, are typically performed on the official GST portal.

Q: The JSON file download shows error every time. I have tried troubleshooting as advised but the problem persists. What should be my next steps?

If JSON showing errror everytime check: Step 1 : Use different device Step 2 : User different network Step 3 : Check browser Step 4 : Firewall

Solutions to common issues related to Taxation — Gst Reports.

Support

Step-by-step Answers

Where can I find the TAX audit report?

For view Tax audit Report please follow these steps:
1. Go in Display then go in Gst Report 
2. Then go in Gst audit Report choose Report and open

I want the tax invoice to pick up the billing party's address instead of the shipping party's address. However, BUSY seems to be defaulting to the shipping address. What should I do to change this?

To make the tax invoice use the billing party's address instead of the shipping party's in BUSY, select "As per Party Master" in the billing shipping details.

I have already filed GST returns for previous months using the older version of BUSY. Will the change in tax amounts in the new version impact my old returns?

No, in new version not imapct on your data which is entered in old version so there is no issue if you change in tax amounts .

I want to analyze my trading account purchase and sale data by date and tax rate. What reports or exports can I generate in BUSY to get this?

You can generate reports for trading account purchase and sale data by date and tax rate in the GST register under the sale and purchase register options.

I am unable to move the GST number, document number and document date columns in my supply output register report format. How can I reorder the columns?

If you want to reorder the columns of your report you can only reorder the custom columns user define columns only,reodering the default column is not possible

I am unable to open the GST portal in Chrome browser. It opens in Microsoft Edge but not in Chrome or Firefox. Why could this be happening?

If you are not able to open gst portal in chrome:
 Step 1 : Clear cache
 Step 2 : CHeck browser update
 Step 3 : CHeck security

I need the invoice value instead of margin value to show in sales registers and GST reports. Is there a way to do this in BUSY?

There are options to view margin value in non-standard GST reports check the taxable value of the invoice . There are shown in the report . .

What is the difference between GSTR- and GSTR- reports in the accounting software? Why are my debit notes showing in one but not the other?

Debit notes show in GSTR-2 reports but not in GSTR-1 reports because debit notes are part of GSTR-2, which includes purchase-related data, while GSTR-1 includes sales-related data.

I received an OTP but I'm not sure where to enter it on the BUSY portal. Where should I enter the OTP sent to me?

BUSY is primarily used for managing your accounting and inventory data, while GST-related activities, such as downloading reconciliation data, are typically performed on the official GST portal.

The JSON file download shows error every time. I have tried troubleshooting as advised but the problem persists. What should be my next steps?

If JSON showing errror everytime check:
 Step 1 : Use different device
 Step 2 : User different network
 Step 3 : Check browser
 Step 4 : Firewall

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