Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

How to upload GST returns on government portal from BUSY? What are the steps?

 To upload GST returns on government portal from BUSY, you need to follow the below steps: 
Step 1: Check BUSY latest version and Release.
Step 2: Take Backup and Go to House - Keeping Menu, Click on Update Master Balances and Run update master balances & update voucher GST Summary.
Step 3: Go to Display Menu, Click on GST Reports option, Click on GSTR-1 GSTR-3B and select required options Starting date & Ending date, Click on OK
Step 4: Verify GST Configuration Settings.
Step 5: Cross-Check Input Data. Double-check the data entered for GST transactions. Ensure that all relevant details are accurately recorded to reflect in the GSTR-3B report.
Step 6: Select GST Returns and choose the return options the you want to generate such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 7: Select Report to be generated options such as Direct Upload, JSON, CSV File, etc.( Direct Upload option is currently available for GSTR-1 only).
Step 8: Enter the period and can generate GST Returns according to the option selected.

I made some changes and adjustments in journal entries but they are not getting reflected in the GST returns and reports. What should I do to sync and match the books with GST returns?

 If you are unable to see the reflection of your GST adjustment in GST reports you need to ensure below mentioned points:
1. Gst nature of those journal entries should be correct
2. Ledger you have selected should be correct
3. Group of ledger should be correct
4. Amount gst specified in ledger of those entries should be correct and should be equal to actual gst
5. Make sure all adjustment enries should be correct otherwise it will leads to mismatch
6. Make sure you are using current and latest release of BUSY
To sync your BUSY software with gst for matching of BUSY data with GSTR data follow these steps:
To sync your GST portal and BUSY
you can follow these steps:
Step 1: Go to administration menu then Click on Configuration option
Step 2: Then click on features and options
Step 3: Now Click on gst/vat button
Step 4: Now mention the gst portal username and click on save button to save it.
Step 5: Your GST login successfully synced with the software

How can I ensure values between invoices, books of accounts, and GSTR- match?

 To rectify the taxable amount in GSTR ! with the actual sales, you may refer the following steps:
Step 1: Go to GST Reports then click on GST Audit reports.
Step 2: Select reconcile account with GST then select sales.
Step 3: Enable the options as pr your requirement.
Step 4: After opening the report rectify the entries if shown the same report.
Step 5: Or you can also reconcile GSTR 1 JSON data with books of accounts by downloading the same.
Step 6: Go to transaction menu then click on GST miscelleneous utilities.
Step 7: Click on download GSTR JSON data then select download GSTR 1.
Step 8: Click on downlod tab for those months for which you want to reconcile and download the JSON data.
Step 9: Again go to transaction menu then click on GST miscelleneous utilities.
Step 10: Click on reconcile GSTR data then select reconcile GSTR 1.
Step 11: Enable or disable the options as per your requirement.
Step 12: Now you can also match the values of GSTR ! and books of accounts.

How to resolve errors in GST report generation, showing invalid entries?

 You may encounter the invalid entries error when you open the GST Report due to some common mistakes in your vouchers or masters. To fix this error, you can try the following steps:
Step 1: Go to the Display menu and click on GST Reports and then GST Audit Reports.
Step 2: Select Common Mistakes and correct any errors that are shown here.
Step 3: You can also open the report in a shorter date range to identify the date when the error occurs and find the entry that causes it.
Step 4: If you find any incorrect voucher, correct it and check again.
Step 5: Make sure that you have entered a valid GSTIN in the party master.
Step 6: Make sure that you have entered the correct HSN code and tax category in the item master.
These are some of the possible reasons for getting the error. If you still face the error, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I want to generate an audit report for a custom date range. How can I select the specific months I need?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What steps should I take to audit and validate all sales entries made in BUSY over a period of time?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

I want to know if any data or entries are missing in the software. How can I audit and validate completeness of records?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

My accountant made changes in my BUSY data. How can I review the changes made before accepting them?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What reports can I generate to audit my sales and purchase details for any errors or anomalies?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.

What is the best way to audit and find discrepancies in reports generated by the software?

 If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.