Frequently Asked
Questions

Q: My customer returned some items to me and made a credit note. When I try to enter this credit note in BUSY, I am unable to do it properly. What is the correct way to enter credit notes from customers in the software?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes or sales return from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period (usually a month or a quarter) Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Q: I am trying to account for a credit note that the supplier gave me by reducing my GST input credit. However, I am unable to adjust the GST input credit in BUSY for this credit note. What should I do?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes or sales return from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period (usually a month or a quarter) Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Q: The customer issued me a credit note but I need to account for it with a debit note in BUSY. How can I enter a debit note against the credit note in BUSY?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes or sales return from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period (usually a month or a quarter) Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Q: I want to adjust a supplier's credit note with my purchase entry but am unsure about the steps. How can I link a supplier credit note to an existing purchase invoice in BUSY?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes or sales return from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period (usually a month or a quarter) Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Q: I made a purchase entry and the supplier later issued a credit note adjusting the GST. How can I account for this partial credit note in BUSY by reducing the GST amount?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes or sales return from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period (usually a month or a quarter) Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Q: I have raised a sales invoice but later issued a credit note to the customer for rate difference. How should I enter this in BUSY as a credit note or debit note?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes or sales return from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period (usually a month or a quarter) Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Q: I want to see the taxable amounts categorized by the different GST tax slabs in my BUSY GST reports. What steps should I follow to get this summary?

Here are general steps you can follow: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Other Reports Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Generate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: I need to make a credit note for a cancelled invoice. How do I find out the amount and details of the original invoice that was cancelled?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes or sales return from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period (usually a month or a quarter) Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Q: I have a credit note that needs to be accounted for in the ITC calculations. How can I enter this properly so it is reflected correctly?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes or sales return from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period usually a month or a quarter Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Q: How do I correct the input tax credit amount in GSTR- in BUSY?

To correct the input tax credit amount in GSTR-1 in BUSY then follow the steps. Step 1: Make sure that the purchase amount in the balance sheet and in the gst summary should be match. Step 2: If the mismatch showing in both the report, then you need to check the in short date range in both the report. Step 3: When you check in short range then you will get the particular date from which the mismatch is coming in the report. Step 4: Then correct the entry of that date your issue will get resolve. Additionally, you can check the reconcile account and GST for purchase under GST audit report for checking the mismatch.

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My customer returned some items to me and made a credit note. When I try to enter this credit note in BUSY, I am unable to do it properly. What is the correct way to enter credit notes from customers in the software?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes or sales return from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period (usually a month or a quarter)
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

I am trying to account for a credit note that the supplier gave me by reducing my GST input credit. However, I am unable to adjust the GST input credit in BUSY for this credit note. What should I do?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes or sales return from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period (usually a month or a quarter)
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

The customer issued me a credit note but I need to account for it with a debit note in BUSY. How can I enter a debit note against the credit note in BUSY?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes or sales return from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period (usually a month or a quarter)
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

I want to adjust a supplier's credit note with my purchase entry but am unsure about the steps. How can I link a supplier credit note to an existing purchase invoice in BUSY?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes or sales return from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period (usually a month or a quarter)
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

I made a purchase entry and the supplier later issued a credit note adjusting the GST. How can I account for this partial credit note in BUSY by reducing the GST amount?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes or sales return from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period (usually a month or a quarter)
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

I have raised a sales invoice but later issued a credit note to the customer for rate difference. How should I enter this in BUSY as a credit note or debit note?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes or sales return from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period (usually a month or a quarter)
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

I want to see the taxable amounts categorized by the different GST tax slabs in my BUSY GST reports. What steps should I follow to get this summary?

Here are general steps you can follow:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
 Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
 Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Generate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

I need to make a credit note for a cancelled invoice. How do I find out the amount and details of the original invoice that was cancelled?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes or sales return from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period (usually a month or a quarter)
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

I have a credit note that needs to be accounted for in the ITC calculations. How can I enter this properly so it is reflected correctly?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes or sales return from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period usually a month or a quarter
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

How do I correct the input tax credit amount in GSTR- in BUSY?

To correct the input tax credit amount in GSTR-1 in BUSY then follow the steps.
 Step 1: Make sure that the purchase amount in the balance sheet and in the gst summary should be match.
 Step 2: If the mismatch showing in both the report, then you need to check the in short date range in both the report.
 Step 3: When you check in short range then you will get the particular date from which the mismatch is coming in the report.
 Step 4: Then correct the entry of that date your issue will get resolve.
 Additionally, you can check the reconcile account and GST for purchase under GST audit report for checking the mismatch.

Frequently AskedQuestions