Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
How to resolve errors in GST report generation, showing invalid entries?
You may encounter the invalid entries error when you open the GST Report due to some common mistakes in your vouchers or masters. To fix this error, you can try the following steps:
Step 1: Go to the Display menu and click on GST Reports and then GST Audit Reports.
Step 2: Select Common Mistakes and correct any errors that are shown here.
Step 3: You can also open the report in a shorter date range to identify the date when the error occurs and find the entry that causes it.
Step 4: If you find any incorrect voucher, correct it and check again.
Step 5: Make sure that you have entered a valid GSTIN in the party master.
Step 6: Make sure that you have entered the correct HSN code and tax category in the item master.
These are some of the possible reasons for getting the error. If you still face the error, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
I want to know if any data or entries are missing in the software. How can I audit and validate completeness of records?
If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
I want to generate an audit report for a custom date range. How can I select the specific months I need?
If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
What steps should I take to audit and validate all sales entries made in BUSY over a period of time?
If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
What is the best way to audit and find discrepancies in reports generated by the software?
If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
I want to track changes made to specific accounts. How can I do this in BUSY?
If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
Why am I unable to see the detailed trail of changes made to my books?
If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
How can I check when and where changes were made in my company file historically?
If the Audit Trail feature is enabled in your company, then you can review changes made by using these steps:
Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Check List.
Step 2: Select Audit Trail, then you can select the Details to be shown such as Accounts Day Book, Inventory Day Book, Payroll Day Book, Other Vouchers and List of Master. This will determine the type of transactions and masters that you want to see in the report.
Step 3: Select the User from the drop-down list. You can choose between All Users or a Specific User. This will filter the report by the user who made the changes in BUSY.
Step 4: Select the Entries to be Shown from the drop-down list. You can choose between Added, Modified, Deleted, and Other Info. This will filter the report by the action that was performed on the transactions or masters in BUSY.
Step 5: Enter the Date Range for which you want to see the report.
I changed the invoice date but it is still showing up in the wrong tax period in BUSY. How can I get it to show in the correct period?
If you have modified the invoice date in BUSY software, but it still appears in a different period, it might be due to defining ITC claimed for a specific month for that voucher from the Monthly ITC Tagging register before modifying the invoice date. Additionally, if you set Pick ITC from monthly ITC tagging as Y when opening the GST Summary or GSTR3B, the voucher will show up in the wrong tax period.
To rectify this, follow the steps below:
Step 1: If you are not using the Monthly ITC tagging option, set the Pick ITC from monthly ITC tagging option to N.
Step 2: If you are using the same option, assign the correct month for ITC claimed from the Monthly ITC Tagging register. To access the Monthly ITC tagging registers, follow these steps:
- Head to the Transaction menu
- Click on GST Miscellaneous utilities
- Click on Monthly ITC Tagging, depending on whether you want to use GSTR2A or GSTR2B.
By following these steps, your voucher will display in the correct tax period.
Why are my invoice totals differing from the ledger totals for the same period? How can I reconcile this difference?
The invoice totals may differ from the ledger totals for the same period due to various reasons
To reconcile the error follow the steps
Step1 go to Display menu and click on GST reports
Step2 click on gst audit reports and select reconcile account and gst
Step3 select sales and select date range then ok
Step4 Here you can check in which voucher their is showing difference and which amount
Step5 enter on it and check the bill sundry master you have enter in voucher Is effecting the
sale amount or not and the option effects in cost of good sold were enable or not
If the bill sundry master tag with different ledger and not tag with sale then the amount can vary
Step6 check the item master mentioned in voucher does it tag with another ledger or not
on the option of specify sale account if its not tag in sale account then the invoice value and sale ledger value may be different
