Frequently Asked Questions

To check the Tax bifurcation ,please follow below steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Generate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

There can be several reasons that the credit note value is not subtracted from total invoices. 
 1. If your party is registered then the credit note will reflect in 9B credit or debit note registered section. 
 2. If your party is un regsitered and your transaction belongs to inter state and value of original invoice is more than 2.5 lacs. so it will be reflect in 9b unregistered. 
 3. If your party is un regsitered and value of original invoice is less than 2.5 lacs. so the credit note will will reflect in b2c others. 
 4. Ensure that you have filled the original invoice number in credit note.

To adjust IGST, CGST and SGST amounts properly in the software, you can follow the below steps:
 Step 1: Go to Display section then click on GST Reports and then select GST summaries option.
 Step 2: Now choose GST summary then specify the date range of the particular month and open the report.
 Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for adjusting your input and output taxes and then cross adjustments after that you can pass payment entry if output is available.

The mandatory fields that need to be filled in the GSTR 1 file for a successful upload include the GSTIN, invoice details, taxable value, tax amount, and HSN/SAC codes. Additionally, consider the following aspects: 
 1. Ensure that the GSTIN is active for all registered parties. 
 2. Enter the character limit of HSN/SAC codes based on turnover. 
 3. Verify that the sale type, such as central or local, is accurately mentioned in the sale voucher. 
 4. Before generating GSTR-1, thoroughly check possible error reports, including transaction errors, HSN summary errors, and document summary errors. Addressing these issues beforehand will contribute to a smoother and error free filing process.

In the GST summary (under Input and Output GST),Taxe rate wise bifurcation shows i.e. 5%, 12%,18 etc.
Step1: In this case, Firstly we need to check the GST Summary report in a short range.
Step2: After finding the date where we are getting rate as Taxable(Inter-State/Intra-State), open the transaction and check the tax category of all items.
Step3: There must be an item with an exempt/Zero rate amount.
Step4: Take backup after that and modify the tax category.
Step5: In the tax category, the customer did not mention the Zero tax type as per the items rate.
Step6: Mentioned zero tax type i.e. Exempt, Then entries of those items will be reflected in the exempt rate.
Related Video:
https://www.youtube.com/watch?v=LAym-_gmATE 
https://www.youtube.com/watch?v=aLwohF0ikSY

unable to validate a particular sale voucher in the GST portal even though it shows in the BUSY for validate voucher please follow these steps 
 1. go to the GST reports under Display menu
 2. open GST returns and click on GSTR1 e-return 
 3. click on direct upload or JSON to generate file 
 4. mentioned relevant date range and click on ok
 4. then check possible error screen appeared.
 5. you can check all error before generating file to verify all details are entered in GSTR1 is correct or not after verify all details you can proceed to generate file and check in GST portal after upload return file

To export specific columns from the detailed sales register report, follow these steps: 
 Step 1:Check the top-right side of the report. 
 Step 2:Ensure you have the necessary rights to customize reports; if not, ask your administrator for access. 
 If the customization option is not available, it means the report doesn't support this feature. 
 Step 3:Click on the custom column option for the particular report. 
 Step 4:Add a name to the format you are creating. 
 Step 5:Uncheck columns with information you don't need, keeping only the desired details like invoice number, date, customer name, tax rate, etc. 
 Step 6:Save this customized format for future use.

In BUSY you can match purchase totals from the balance sheet you can compare Purchases totals in balance sheet and GST Summary report. 
 Balance sheet report dont have option of tax rate-wise breakup. 
 Step 1: To generate GST Summary Go to Display Menu. 
 Step 2: Click on GST Reports option. 
 Step 3: Click on GST Summaries option 
 Step 4: Under GST Summaries click on GST Summary option. 
 Step 5: Select Required option Voucher series, date range. 
 Step 6: If required Tax Rate wise Bifurcation do Yes to Show Tax Rate wise Bifurcation and click OK . 
 Step 7: check Input GST with Taxable amt.

If you are getting different GST amounts in your sales register and GST returns every
 month then please follow the given steps to fix up
 Step 1: Go to display menu.
 Step 2: Then GST reports 
 Step 3: Then GST audit reports
 Step 4: Then reconcile accounts & GST then sales then enter the starting date and 
 ending dates then ok.
 Step 5: If there is any difference in the taxable amount or in tax amount then it 
 will be shown here.
 Step 6: Then select entry one by one and correct it after correction of every transaction.
 then reconcile sale details again in sale register and gst.

If you are unable to match your input tax credit with the output tax liability in BUSY GST reports,Here are some common issues and steps to resolve them:
 Step 1: Check your input tax credit entries to ensure they are accurately recorded.
 Step 2: GST reports need to match transactions in the same period.
 Step 3 : Make sure that you've assigned the correct tax rates to your transactions. Step 4: Reconcile your books to ensure that all transactions are accurately captured in your accounts.
 Step 5: Check if the accounting period is closed before generating the report.
 Step 6: Use the audit trail function to track changes or corrections in transactions.