Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The detailed sales register report contains too much information. Is there a way to export only specific columns, like invoice number, date, customer name, tax rate, etc.?

To export specific columns from the detailed sales register report, follow these steps: 
Step 1:Check the top-right side of the report.
Step 2:Ensure you have the necessary rights to customize reports; if not, ask your administrator for access.
If the customization option is not available, it means the report doesn't support this feature.
Step 3:Click on the custom column option for the particular report.
Step 4:Add a name to the format you are creating.
Step 5:Uncheck columns with information you don't need, keeping only the desired details like invoice number, date, customer name, tax rate, etc.
Step 6:Save this customized format for future use.

I want to match my purchase totals from the balance sheet to the tax rate wise breakup. How can I do this in BUSY?

In BUSY you can match purchase totals from the balance sheet you can compare Purchases totals in balance sheet and GST Summary report. 
Balance sheet report dont have option of tax rate-wise breakup.
Step 1: To generate GST Summary Go to Display Menu.
Step 2: Click on GST Reports option.
Step 3: Click on GST Summaries option
Step 4: Under GST Summaries click on GST Summary option.
Step 5: Select Required option Voucher series, date range.
Step 6: If required Tax Rate wise Bifurcation do Yes to Show Tax Rate wise Bifurcation and click OK .
Step 7: check Input GST with Taxable amt.

Why am I getting different GST amounts in my sales register and GST returns every month? How can I prevent this going forward?

If you are getting different GST amounts in your sales register and GST returns every
month then please follow the given steps to fix up
Step 1: Go to display menu.
Step 2: Then GST reports
Step 3: Then GST audit reports
Step 4: Then reconcile accounts & GST then sales then enter the starting date and
ending dates then ok.
Step 5: If there is any difference in the taxable amount or in tax amount then it
will be shown here.
Step 6: Then select entry one by one and correct it after correction of every transaction.
then reconcile sale details again in sale register and gst.

I am unable to match my input tax credit with output tax liability in BUSY GST reports. What could be the reason?

If you are unable to match your input tax credit with the output tax liability in BUSY GST reports,Here are some common issues and steps to resolve them:
Step 1: Check your input tax credit entries to ensure they are accurately recorded.
Step 2: GST reports need to match transactions in the same period.
Step 3 : Make sure that you've assigned the correct tax rates to your transactions. Step 4: Reconcile your books to ensure that all transactions are accurately captured in your accounts.
Step 5: Check if the accounting period is closed before generating the report.
Step 6: Use the audit trail function to track changes or corrections in transactions.

I am unable to adjust my IGST, CGST and SGST amounts properly in the software. What should I do?

To adjust IGST, CGST and SGST amounts properly in the software, you can follow the below steps:
Step 1: Go to Display section then click on GST Reports and then select GST summaries option.
Step 2: Now choose GST summary then specify the date range of the particular month and open the report.
Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for adjusting your input and output taxes and then cross adjustments after that you can pass payment entry if output is available.

What are the mandatory fields that need to be filled in the GSTR file for successful upload?

The mandatory fields that need to be filled in the GSTR 1 file for a successful upload include the GSTIN, invoice details, taxable value, tax amount, and HSN/SAC codes. Additionally, consider the following aspects: 
1. Ensure that the GSTIN is active for all registered parties.
2. Enter the character limit of HSN/SAC codes based on turnover.
3. Verify that the sale type, such as central or local, is accurately mentioned in the sale voucher.
4. Before generating GSTR-1, thoroughly check possible error reports, including transaction errors, HSN summary errors, and document summary errors. Addressing these issues beforehand will contribute to a smoother and error free filing process.

How do I filter bills or invoices by GST number of the supplier/receiver in BUSY?

To filter bills or invoices by the GST number of the supplier or receiver in BUSY, you typically need to follow these steps:
Step 1: Open BUSY. Step 2: When you're looking at any accounting or GST report, like your bills or invoices.
Step 3: find an option that says something like Show Party TIN/ GSTIN Number. Step 4: Enable this option. It will make the GSTIN (GST number) of the supplier or receiver show up in the data or report. Step 5: Now, you can filter the data by the GSTIN number of the particular supplier or receiver. This helps you find bills or invoices related to a specific GST number.

I am unable to tag vouchers properly for Gtsrb reporting. How can I fix this?

Find out the steps to tag vouchers properly for gstr3b reporting 
Step 1: Open the Transactions menu and select GST Misc. Utilities.
Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending.
Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.
Step 4: Now, when you view the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging?
The report will show you all vouchers you have tagged month wise for gstr3b

What should I do if the software shows other instead of bifurcating taxes?

To check the Tax bifurcation ,please follow below steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Generate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Credit note value not subtracted from total invoice value in GST reports. Why?

There can be several reasons that the credit note value is not subtracted from total invoices. 
1. If your party is registered then the credit note will reflect in 9B credit or debit note registered section.
2. If your party is un regsitered and your transaction belongs to inter state and value of original invoice is more than 2.5 lacs. so it will be reflect in 9b unregistered.
3. If your party is un regsitered and value of original invoice is less than 2.5 lacs. so the credit note will will reflect in b2c others.
4. Ensure that you have filled the original invoice number in credit note.
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