Frequently Asked
Questions

Q: I want to claim deductions for insurance premiums paid. How can I do this on BUSY?

If you have paid Insurance premium now want to claim some deduction then you need to enter journal entry for it in BUSY.If deduction is about input tax then you can specify status for claim in Monthtly ITC Tagging option in BUSY and to tagging you can follow some steps: Stpe 1: Go to Transaction and click GST Mis.Utility. Step 2: Now click on Monthly ITC Tagging option Step 3: Now select Monthly ITC Tagging as per GSTR 2A or 2B Step 4: Then Select option as per your requirement in report and specify period and click on OK option. Step 5: Now click F4 key and specify the status for your entry.

Q: I want to reconcile canceled invoices. What is the process to do this in BUSY?

Here's a general process you can follow: Step 1: Identify Canceled Invoices from audit trail report Step 2 : open the canceled invoices in the transaction list Step 3: need to create an adjusting entry or mark the invoices as canceled. Step 4 : To cancel invoice press ALT+X Step 5: If the canceled invoices have already been included in GST returns (GSTR-3B) Step 6: Update GST Returns (GSTR-3B) Step 7: If payments were made for the canceled invoices, reconcile your bank statements Step 8: Check your entries against the GST portal to ensure that the canceled invoices are correctly reflected in your GST returns (GSTR-1 and GSTR-3B).

Q: What is the process to verify details of the taxes applied in BUSY?

To verify the details of the taxes applied in BUSY, you can follow the below steps: For this you can check GST report to verify the details of the taxes, Step 1: Go to Display, then select GST Reports, then select GST Registers, Step 2: then select Supply Outward Register, then select All party, Step 3: then select correct date range, and then select the relevant information and then press F2 or OK, Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied. Step 5: You can cross-check if the taxes were applied correctly by reviewing this report.

Q: How can I generate a HSN-wise report in BUSY?

HSN-wise report, you can follow these steps Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Other Reports Step 5: Look for the HSN wise Summary Report option, and click on it to access this specific report Step 6: Review the Bifurcation of Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: Can you check if the sales amounts in GSTR B match the amounts in the P&L for October and March? There seems to be a discrepancy.

If you are experiencing discrepancies in the sale data displayed in the Profit and Loss statement and the GSTR3B report for the months of October and March in your BUSY software, you can follow these steps to fix it: Step 1: Go to the Display menu. Step 2: Click on the GST Report option. Step 3: Select the GST Audit report and then click on the Reconcile Account and GST option. Step 4: Define the date range for the month in which you are facing the issue. You will be able to see the differences between the amounts displayed. After opening the voucher, you can cross-verify the data and find the reason behind the discrepancy.

Q: I am unable to match the sales totals between my summary and detailed sales reports in BUSY. What could be the potential reasons for this?

Here are some steps you can take to identify and fix the cause of the problem: Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details. Step 2: Double-check that the recorded information matches the actual invoice. Step 3: Check for Duplicate Entries Step 4: Ensure that payments or receipts related to these invoices have been properly recorded. step 5: Check for invoice date is correctly entered Step 6 : Reconcile Bank Statements Step 7: Review Tax Calculations Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

Q: Some of my sales/purchase invoices are not getting recorded properly in the registers. What should I check to identify and fix the cause?

Here are some steps you can take to identify and fix the cause of the problem: Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details. Step 2: Double-check that the recorded information matches the actual invoice. Step 3: Check for Duplicate Entries Step 4: Ensure that payments or receipts related to these invoices have been properly recorded. step 5: Check for invoice date is correctly entered Step 6 : Reconcile Bank Statements Step 7: Review Tax Calculations Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

Q: Why is the sales amount different in the GST summary report versus the sales list report when looking at the same time period?

Here are some steps you can take to identify and fix the cause of the problem: Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details. Step 2: Double-check that the recorded information matches the actual invoice. Step 3: Check for Duplicate Entries Step 4: Ensure that payments or receipts related to these invoices have been properly recorded. step 5: Check for invoice date is correctly entered Step 6 : Reconcile Bank Statements Step 7: Review Tax Calculations Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

Q: I did not run the update master balances and GST summary processes. Could this be why my reports are showing incorrect amounts?

Here are some steps you can take to identify and fix the cause of the problem: Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details. Step 2: Double-check that the recorded information matches the actual invoice. Step 3: Check for Duplicate Entries Step 4: Ensure that payments or receipts related to these invoices have been properly recorded. step 5: Check for invoice date is correctly entered Step 6 : Reconcile Bank Statements Step 7: Review Tax Calculations Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

Q: I am unable to match my purchase invoice in the software. The invoice is showing in one place but not in another. How can I resolve this?

There some senerio when some invoices do not show in other reports and show in purchase list. 1.If you are unable to match purchase invoice from profit and loss,then it depends on ledger tegging in item master,Material center and Purchase type.If you have teg ledger other than purchase account then entries will reflect in purchase account in profit and loss.So make sure about ledger tegging. 1.If your purchase invoices are not showing in GST Retuns Reports,then it depends on transaction type wheater is it B2B or B2B,Exempt or Nil Rated.In this case you need to check your purchase type,Type of dealer in Party master etc.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to claim deductions for insurance premiums paid. How can I do this on BUSY?

If you have paid Insurance premium now want to claim some deduction then you need to enter journal entry for it in BUSY.If deduction is about input tax then you can specify status for claim in Monthtly ITC Tagging option in BUSY and to tagging you can follow some steps:
Stpe 1: Go to Transaction and click GST Mis.Utility.
Step 2: Now click on Monthly ITC Tagging option
Step 3: Now select Monthly ITC Tagging as per GSTR 2A or 2B 
Step 4: Then Select option as per your requirement in report and specify period and click on OK option.
Step 5: Now click F4 key and specify the status for your entry.

I want to reconcile canceled invoices. What is the process to do this in BUSY?

Here's a general process you can follow:
 Step 1: Identify Canceled Invoices from audit trail report 
 Step 2 : open the canceled invoices in the transaction list
 Step 3: need to create an adjusting entry or mark the invoices as canceled. 
 Step 4 : To cancel invoice press ALT+X
 Step 5: If the canceled invoices have already been included in GST returns (GSTR-3B)
 Step 6: Update GST Returns (GSTR-3B)
 Step 7: If payments were made for the canceled invoices, reconcile your bank statements
 Step 8: Check your entries against the GST portal to ensure that the canceled invoices are correctly reflected in your GST returns (GSTR-1 and GSTR-3B).

What is the process to verify details of the taxes applied in BUSY?

To verify the details of the taxes applied in BUSY, you can follow the below steps: 
 For this you can check GST report to verify the details of the taxes, 
 Step 1: Go to Display, then select GST Reports, then select GST Registers, 
 Step 2: then select Supply Outward Register, then select All party, 
 Step 3: then select correct date range, and then select the relevant information and then press F2 or OK, 
 Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied. 
 Step 5: You can cross-check if the taxes were applied correctly by reviewing this report.

How can I generate a HSN-wise report in BUSY?

HSN-wise report, you can follow these steps Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
 Step 5: Look for the HSN wise Summary Report option, and click on it to access this specific report
 Step 6: Review the Bifurcation of Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Can you check if the sales amounts in GSTR B match the amounts in the P&L for October and March? There seems to be a discrepancy.

If you are experiencing discrepancies in the sale data displayed in the Profit and Loss statement and the GSTR3B report for the months of October and March in your BUSY software, you can follow these steps to fix it:
Step 1: Go to the Display menu.
Step 2: Click on the GST Report option.
Step 3: Select the GST Audit report and then click on the Reconcile Account and GST option.
Step 4: Define the date range for the month in which you are facing the issue.
You will be able to see the differences between the amounts displayed. After opening the voucher, you can cross-verify the data and find the reason behind the discrepancy.

I am unable to match the sales totals between my summary and detailed sales reports in BUSY. What could be the potential reasons for this?

Here are some steps you can take to identify and fix the cause of the problem:
 Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details.
 Step 2: Double-check that the recorded information matches the actual invoice.
 Step 3: Check for Duplicate Entries
 Step 4: Ensure that payments or receipts related to these invoices have been properly recorded. 
 step 5: Check for invoice date is correctly entered 
 Step 6 : Reconcile Bank Statements
 Step 7: Review Tax Calculations
 Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

Some of my sales/purchase invoices are not getting recorded properly in the registers. What should I check to identify and fix the cause?

Here are some steps you can take to identify and fix the cause of the problem:
 Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details.
 Step 2: Double-check that the recorded information matches the actual invoice.
 Step 3: Check for Duplicate Entries
 Step 4: Ensure that payments or receipts related to these invoices have been properly recorded. 
 step 5: Check for invoice date is correctly entered 
 Step 6 : Reconcile Bank Statements
 Step 7: Review Tax Calculations
 Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

Why is the sales amount different in the GST summary report versus the sales list report when looking at the same time period?

Here are some steps you can take to identify and fix the cause of the problem:
 Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details.
 Step 2: Double-check that the recorded information matches the actual invoice.
 Step 3: Check for Duplicate Entries
 Step 4: Ensure that payments or receipts related to these invoices have been properly recorded. 
 step 5: Check for invoice date is correctly entered 
 Step 6 : Reconcile Bank Statements
 Step 7: Review Tax Calculations
 Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

I did not run the update master balances and GST summary processes. Could this be why my reports are showing incorrect amounts?

Here are some steps you can take to identify and fix the cause of the problem:
 Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details.
 Step 2: Double-check that the recorded information matches the actual invoice.
 Step 3: Check for Duplicate Entries
 Step 4: Ensure that payments or receipts related to these invoices have been properly recorded. 
 step 5: Check for invoice date is correctly entered 
 Step 6 : Reconcile Bank Statements
 Step 7: Review Tax Calculations
 Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

I am unable to match my purchase invoice in the software. The invoice is showing in one place but not in another. How can I resolve this?

There some senerio when some invoices do not show in other reports and show in purchase list. 
 1.If you are unable to match purchase invoice from profit and loss,then it depends on ledger tegging in item master,Material center and Purchase type.If you have teg ledger other than purchase account then entries will reflect in purchase account in profit and loss.So make sure about ledger tegging. 
 1.If your purchase invoices are not showing in GST Retuns Reports,then it depends on transaction type wheater is it B2B or B2B,Exempt or Nil Rated.In this case you need to check your purchase type,Type of dealer in Party master etc.

Frequently AskedQuestions