Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the sales amount different in the GST summary report versus the sales list report when looking at the same time period?

Here are some steps you can take to identify and fix the cause of the problem:
Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details.
Step 2: Double-check that the recorded information matches the actual invoice.
Step 3: Check for Duplicate Entries
Step 4: Ensure that payments or receipts related to these invoices have been properly recorded.
step 5: Check for invoice date is correctly entered
Step 6 : Reconcile Bank Statements
Step 7: Review Tax Calculations
Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

I did not run the update master balances and GST summary processes. Could this be why my reports are showing incorrect amounts?

Here are some steps you can take to identify and fix the cause of the problem:
Step 1: Ensure that you have entered all the necessary information correctly, including invoice numbers, dates, amounts, and vendor/customer details.
Step 2: Double-check that the recorded information matches the actual invoice.
Step 3: Check for Duplicate Entries
Step 4: Ensure that payments or receipts related to these invoices have been properly recorded.
step 5: Check for invoice date is correctly entered
Step 6 : Reconcile Bank Statements
Step 7: Review Tax Calculations
Step 8 : Check the ledger balances of your vendors and customers to ensure that they match the recorded invoices.

I am confused about how my taxable value is being calculated in BUSY. What factors determine the taxable value for GST?

The taxable value for GST is calculated based on the following factors:
Step 1: The primary factor is the total amount of the transaction
Step 2: The taxable value is calculated as a percentage of the transaction amount based on the applicable GST rate.
Step 3: Some additional charges or expenses may be included or excluded from the taxable value.
Step 4: If you give a discount, it may reduce the taxable value.
Step 5: The taxable value includes the amount you paid for those goods or services.
Step 6: You may need to make adjustments for returns, bad debts, or other circumstances. These adjustments can change the taxable value.

I am unable to view my vouchers for BB invoices in the software. What should I do to access them?

To view my vouchers for B2B invoices in the software.. follow these steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Returns.
Step 5: Look for the Gstr 1 option, and click on it to access this specific report
Step 6: There is option to the open report
Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

I want to export GST reports with tax rate wise breakup. How can I do that?

To export GST report with tax rate wise breakup in BUSY, you can view our GST summary report of GST reports from the display menu.
Please follow the below steps:
Step 1: Go to Display menu
Step 2: Click on GST report
Step 3: GST Summary while opening the GST summary report, select the desired month range and specify Y for show tax rate wise bifurcation to view the taxable amount and tax rate wise bifurcation
Step 4:Then click on the export option given at the top of the report and then select format for export like excel pdf etc.
Step 5: Specify the export location then export.

I want to claim deductions for insurance premiums paid. How can I do this on BUSY?

If you have paid Insurance premium now want to claim some deduction then you need to enter journal entry for it in BUSY.If deduction is about input tax then you can specify status for claim in Monthtly ITC Tagging option in BUSY and to tagging you can follow some steps:
Stpe 1: Go to Transaction and click GST Mis.Utility.
Step 2: Now click on Monthly ITC Tagging option
Step 3: Now select Monthly ITC Tagging as per GSTR 2A or 2B
Step 4: Then Select option as per your requirement in report and specify period and click on OK option.
Step 5: Now click F4 key and specify the status for your entry.

I want to reconcile canceled invoices. What is the process to do this in BUSY?

Here's a general process you can follow:
Step 1: Identify Canceled Invoices from audit trail report
Step 2 : open the canceled invoices in the transaction list
Step 3: need to create an adjusting entry or mark the invoices as canceled.
Step 4 : To cancel invoice press ALT+X
Step 5: If the canceled invoices have already been included in GST returns (GSTR-3B)
Step 6: Update GST Returns (GSTR-3B)
Step 7: If payments were made for the canceled invoices, reconcile your bank statements
Step 8: Check your entries against the GST portal to ensure that the canceled invoices are correctly reflected in your GST returns (GSTR-1 and GSTR-3B).

What is the process to verify details of the taxes applied in BUSY?

To verify the details of the taxes applied in BUSY, you can follow the below steps: 
For this you can check GST report to verify the details of the taxes,
Step 1: Go to Display, then select GST Reports, then select GST Registers,
Step 2: then select Supply Outward Register, then select All party,
Step 3: then select correct date range, and then select the relevant information and then press F2 or OK,
Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied.
Step 5: You can cross-check if the taxes were applied correctly by reviewing this report.

How can I generate a HSN-wise report in BUSY?

HSN-wise report, you can follow these steps Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the HSN wise Summary Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

I am unable to match my purchase invoice in the software. The invoice is showing in one place but not in another. How can I resolve this?

There some senerio when some invoices do not show in other reports and show in purchase list. 
1.If you are unable to match purchase invoice from profit and loss,then it depends on ledger tegging in item master,Material center and Purchase type.If you have teg ledger other than purchase account then entries will reflect in purchase account in profit and loss.So make sure about ledger tegging.
1.If your purchase invoices are not showing in GST Retuns Reports,then it depends on transaction type wheater is it B2B or B2B,Exempt or Nil Rated.In this case you need to check your purchase type,Type of dealer in Party master etc.
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