Frequently Asked
Questions

Q: The GST summary and my books are showing different amounts after a particular transaction related to "Lactis sponge". What could be wrong with how this transaction was recorded?

IF GST summary and books are showing different amounts after a particular transaction then please follow the given steps Step 1: Make sure you have applied tax type as per sale type you selected. Step 2: Make sure you have selected GST nature as registered if it is journal entery. Step 3: Make sure you have enter the amount in the register expese window which open on saving the journal voucher with registered expense gst nature. Step 4: If still same problem persisting then go to housekeeping menu then select update voucher gst summary then select partial and then enter stard date and end date then Ok.

Q: I am facing issues with my GST returns where the purchase amount is showing a lower value than the actual purchase bills. What could be causing this mismatch?

Here are some potential reasons for the Missing : Step 1: Review your data entry for purchase invoices to ensure that the values. Step 2: Check if you've made any amendments or adjustments to purchase invoices after filing your GST returns. Step 3: Verify that you have matched your purchase invoices with the corresponding seller's sales invoices. Step 4: Ensure that all purchase invoices for the reporting period are included in your GST returns. Step 5: Ensure that credit notes and debit notes related to your purchases Step 6: Perform a detailed reconciliation of your purchase records, including invoices, credit notes, and debit notes, to identify any discrepancies or missing entries.

Q: I need purchases to show in the month when the invoice is received, not when I enter the voucher. What setting controls this?

If you want to show the purchase in GST report in the month when the invoice is received , you can specify the purchase bill date in Purchase voucher by follow these steps: Step 1: Open your company and go to Transaction menu. Step 2: Select Purchase and click on Add. Step 3: Enter all the necessary details such as Date, Vch No., Party, Item, etc. Step 4: Before saving the invoice, a window for GST report basis will appear. In this window, you can update the actual purchase bill number and date of the invoices received before proceeding to save the invoice. Step 5: Now, You can open the GST report with purchase bill date.

Q: I am unable to find the report showing breakup of CGST, SGST and IGST in BUSY. How can I get this report?

To find the report showing breakup of CGST, SGST and IGST in BUSY, you can follow the below steps: For this you can check GST report to verify the details of the taxes, Step 1: Go to Display, then select GST Reports, then select GST Registers, Step 2: then select Supply Outward Register, then select All party, Step 3: then select correct date range, and then select the relevant information and then press F2 or OK, Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied. Step 5: You can cross-check if the taxes were applied correctly by reviewing this report.

Q: I am unable to find the option to register and submit an ITC claim. Where can I access this in BUSY?

To Find register or claim an Input Tax Credit (ITC) in BUSY, Please follow below steps : Step 1 : Go to the administration menu, then select Configuration and navigate to Features/Options. Choose the GST/VAT tab. Step 2 : Under GST Configuration, find the ITC Tagging Requirement option and enable it. Step 3 : Head back to the administration menu and select GST Misc. Utility. Step 4 : Download the Json data for GSTR 2A/2B. Step 5 : Once the data is downloaded, choose Monthly ITC Tagging based on GSTR 2A/2B. Step 6 : Now, you can tag and claim your Input Tax Credit (ITC).

Q: How do I enter payment and adjustment entries for the different tax amounts like CGST, SGST etc in BUSY?

To make adjustment of input and output of CGS, SGST and IGST then payment of GST in BUSY, you need to follow these steps: Step 1: Open your company then, go to the Display tab and click on GST Reports. Step 2: Choose GST Summaries and open GST Summary. Step 3: Enter the date range for the report. You should do GST adjustment on a monthly basis. Step 4: Verifty that all the data showing in this report is correct. Step 5: Press F4 and select Input/Output Adjustment option. Save the voucher. Step 6: Again press F4 to cross adjustement if needed. Then can make payment of GST by press F4.

Q: BUSY is not allowing me to enter invoices prior to GST implementation. How can I enter old invoices?

If BUSY is not allowing you to enter invoices prior to GST implementation, you need to follow the below steps: Step 1: Ensure that the in GST/VAT configuration has the created deafult GST master; make sure tax category and sales type are created. Step 2: Go to Transactions, then select voucher, then select Modify. Step 3: then put the voucher number for which you have selected the wrong GST rate for a transaction, then press OK and F2 to load the voucher. Step 4: Make the changes to the invoices entered prior to GST implementation. For this, you have to check the sales type, bill number, and item tax rate as per the GST implementation.

Q: I am confused about how my taxable value is being calculated in BUSY. What factors determine the taxable value for GST?

The taxable value for GST is calculated based on the following factors: Step 1: The primary factor is the total amount of the transaction Step 2: The taxable value is calculated as a percentage of the transaction amount based on the applicable GST rate. Step 3: Some additional charges or expenses may be included or excluded from the taxable value. Step 4: If you give a discount, it may reduce the taxable value. Step 5: The taxable value includes the amount you paid for those goods or services. Step 6: You may need to make adjustments for returns, bad debts, or other circumstances. These adjustments can change the taxable value.

Q: I am unable to view my vouchers for BB invoices in the software. What should I do to access them?

To view my vouchers for B2B invoices in the software.. follow these steps: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Returns. Step 5: Look for the Gstr 1 option, and click on it to access this specific report Step 6: There is option to the open report Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: I want to export GST reports with tax rate wise breakup. How can I do that?

To export GST report with tax rate wise breakup in BUSY, you can view our GST summary report of GST reports from the display menu. Please follow the below steps: Step 1: Go to Display menu Step 2: Click on GST report Step 3: GST Summary while opening the GST summary report, select the desired month range and specify Y for show tax rate wise bifurcation to view the taxable amount and tax rate wise bifurcation Step 4:Then click on the export option given at the top of the report and then select format for export like excel pdf etc. Step 5: Specify the export location then export.

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The GST summary and my books are showing different amounts after a particular transaction related to "Lactis sponge". What could be wrong with how this transaction was recorded?

IF GST summary and books are showing different amounts after a particular transaction
 then please follow the given steps
 Step 1: Make sure you have applied tax type as per sale type you selected.
 Step 2: Make sure you have selected GST nature as registered if it is journal entery.
 Step 3: Make sure you have enter the amount in the register expese window which open 
 on saving the journal voucher with registered expense gst nature.
 Step 4: If still same problem persisting then go to housekeeping menu then select 
 update voucher gst summary then select partial and then enter stard date 
 and end date then Ok.

I am facing issues with my GST returns where the purchase amount is showing a lower value than the actual purchase bills. What could be causing this mismatch?

Here are some potential reasons for the Missing :
 Step 1: Review your data entry for purchase invoices to ensure that the values.
 Step 2: Check if you've made any amendments or adjustments to purchase invoices after filing your GST returns. Step 3: Verify that you have matched your purchase invoices with the corresponding seller's sales invoices.
 Step 4: Ensure that all purchase invoices for the reporting period are included in your GST returns.
 Step 5: Ensure that credit notes and debit notes related to your purchases
 Step 6: Perform a detailed reconciliation of your purchase records, including invoices, credit notes, and debit notes, to identify any discrepancies or missing entries.

I need purchases to show in the month when the invoice is received, not when I enter the voucher. What setting controls this?

If you want to show the purchase in GST report in the month when the invoice is received , you can specify the purchase bill date in Purchase voucher by follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select Purchase and click on Add.
Step 3: Enter all the necessary details such as Date, Vch No., Party, Item, etc.
Step 4: Before saving the invoice, a window for GST report basis will appear. In this window, you can update the actual purchase bill number and date of the invoices received before proceeding to save the invoice.
Step 5: Now, You can open the GST report with purchase bill date.

I am unable to find the report showing breakup of CGST, SGST and IGST in BUSY. How can I get this report?

To find the report showing breakup of CGST, SGST and IGST in BUSY, you can follow the below steps:
 For this you can check GST report to verify the details of the taxes,
 Step 1: Go to Display, then select GST Reports, then select GST Registers, 
 Step 2: then select Supply Outward Register, then select All party, 
 Step 3: then select correct date range, and then select the relevant information and then press F2 or OK, 
 Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied. 
 Step 5: You can cross-check if the taxes were applied correctly by reviewing this report.

I am unable to find the option to register and submit an ITC claim. Where can I access this in BUSY?

To Find register or claim an Input Tax Credit (ITC) in BUSY, Please follow below steps : 
 Step 1 : Go to the administration menu, then select Configuration and navigate to Features/Options. Choose the GST/VAT tab. 
 Step 2 : Under GST Configuration, find the ITC Tagging Requirement option and enable it. 
 Step 3 : Head back to the administration menu and select GST Misc. Utility. 
 Step 4 : Download the Json data for GSTR 2A/2B. 
 Step 5 : Once the data is downloaded, choose Monthly ITC Tagging based on GSTR 2A/2B. 
 Step 6 : Now, you can tag and claim your Input Tax Credit (ITC).

How do I enter payment and adjustment entries for the different tax amounts like CGST, SGST etc in BUSY?

To make adjustment of input and output of CGS, SGST and IGST then payment of GST in BUSY, you need to follow these steps:
 Step 1: Open your company then, go to the Display tab and click on GST Reports.
 Step 2: Choose GST Summaries and open GST Summary.
 Step 3: Enter the date range for the report. You should do GST adjustment on a monthly basis.
 Step 4: Verifty that all the data showing in this report is correct.
 Step 5: Press F4 and select Input/Output Adjustment option. Save the voucher.
 Step 6: Again press F4 to cross adjustement if needed. Then can make payment of GST by press F4.

BUSY is not allowing me to enter invoices prior to GST implementation. How can I enter old invoices?

If BUSY is not allowing you to enter invoices prior to GST implementation, you need to follow the below steps:
Step 1: Ensure that the in GST/VAT configuration has the created deafult GST master; make sure tax category and sales type are created.
Step 2: Go to Transactions, then select voucher, then select Modify.
Step 3: then put the voucher number for which you have selected the wrong GST rate for a transaction, then press OK and F2 to load the voucher.
Step 4: Make the changes to the invoices entered prior to GST implementation. For this, you have to check the sales type, bill number, and item tax rate as per the GST implementation.

I am confused about how my taxable value is being calculated in BUSY. What factors determine the taxable value for GST?

The taxable value for GST is calculated based on the following factors:
 Step 1: The primary factor is the total amount of the transaction
 Step 2: The taxable value is calculated as a percentage of the transaction amount based on the applicable GST rate.
 Step 3: Some additional charges or expenses may be included or excluded from the taxable value.
 Step 4: If you give a discount, it may reduce the taxable value.
 Step 5: The taxable value includes the amount you paid for those goods or services.
 Step 6: You may need to make adjustments for returns, bad debts, or other circumstances. These adjustments can change the taxable value.

I am unable to view my vouchers for BB invoices in the software. What should I do to access them?

To view my vouchers for B2B invoices in the software.. follow these steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Returns.
 Step 5: Look for the Gstr 1 option, and click on it to access this specific report
 Step 6: There is option to the open report 
 Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

I want to export GST reports with tax rate wise breakup. How can I do that?

To export GST report with tax rate wise breakup in BUSY, you can view our GST summary report of GST reports from the display menu.
 Please follow the below steps:
 Step 1: Go to Display menu 
 Step 2: Click on GST report
 Step 3: GST Summary while opening the GST summary report, select the desired month range and specify Y for show tax rate wise bifurcation to view the taxable amount and tax rate wise bifurcation
 Step 4:Then click on the export option given at the top of the report and then select format for export like excel pdf etc. 
 Step 5: Specify the export location then export.

Frequently AskedQuestions