Frequently Asked
Questions

Q: How can I identify potential reasons for GST amount discrepancies between GSTR-B and books of accounts?

Identifying potential reasons for GST amount discrepancies between GSTR-3B Here are steps to help you identify these discrepancies: Step 1: Look for errors, duplicate entries, or missing transactions. Step 2: Each sale should have a matching purchase for accurate GST reconciliation. Step 3: Verify that the invoice dates match the reporting period on your GSTR-3B. Step 4: Make sure that the GST rates applied in BUSY match the rates in GSTR-3B for each transaction. Step 5: Reconcile your input tax credits (ITC) in your books with the data in GSTR-2A Step 6: Compare your GSTR-3B returns generated in BUSY with the returns filed online through the GST portal.

Q: I am getting an error while trying to file GST returns that was generated from the accounting software. What is the process to identify and fix errors before filing?

To file GST returns that was generated from the accounting software. please follow the process to identify and fix errors before filing Step 1: Check Incomplete or Missing Transactions. Step 2: Check for any unrecorded transactions and enter them into your accounting software. Step 3: Double-check the tax rates and tax codes used for each transaction. Step 4: Changes in GST tax rates by the government can lead Step 5: If the discrepancy is complex or persists,consider consulting a tax professional or a chartered accountant who is well-versed in GST compliance. Step 6 : Check GST Audit report and reconcile report to find mistch amounts and accounts .

Q: Is there a way to view sales registers with both HSN codes and item details in BUSY? The current reports don't seem to have this combination.

To Check Sales/Purchase Rgister with Item and HSN Code and GST detail, Please follow below steps : Step 1 : Go to the Display menu and choose GST Reports. Step 2 : Select GST Register and then choose either Sales Register or Purchase Register. Step 3 : Within the Register, pick the option to view the report based on Bill-Wise, item-Wise, HSN Code-Wise. Step 4 : Execute the report and use the Custom Column option to create a new format. Add a new column for the HSN code. Step 5 : Now,Generate the report again using the format you just created. This will display the Sales/Purchase Register with Item and HSN Code details.

Q: I want to record business-to-business (BB) sales in BUSY. How can I do this so that it reflects properly in GST returns?

To record business-to-business (B2B) sales returns in BUSY. follow these steps: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Returns. Step 5: Look for the Gstr 1 option, and click on it to access this specific report Step 6: There is option to the open report Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: What is the process for reviewing journal entries over a specific date range to identify GST tax adjustment mismatch errors in BUSY?

Reviewing journal entries over a specific date range in BUSY to identify GST tax adjustment mismatch errors involves several steps. Step 1: Access the journal entries go to transaction section. Step 2: Select List of Journal transaction. Step 3: Set Date Range Step 4: Use filters or search options within the journal entries section to narrow down your search. Step 5: Identify journal entries related to GST tax adjustments or corrections Step 6: Carefully review each journal entry to check for any mismatches or errors in the GST tax adjustments Step 7: Cross-Reference with invoices, purchase orders, and GSTR-1 or GSTR-3B returns, to ensure that the adjustments

Q: I am unable to access the software or certain functions after a power outage. How can I troubleshoot connection and accessibility issues?

If unable to access the software or certain functions after a power outage in BUSY , then pls check the below steps : Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license. Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show. Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

Q: I want to view my B report purchase date wise and voucher date wise. How can I generate these views in BUSY?

To view your 3B report, purchase date-wise and voucher-date-wise, you need to follow the below steps: Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B. Step 2: Then select the date range for which month or date you want to view the report. Step 3: Then type the V if you want to check the report voucher date-wise and the P if you want to check the report purchase date-wise. Step 4: Select the relevant information and press F2 or OK to load the report. Step 5: Then you can view the GSTR 3B report purchase date-wise and voucher date-wise.

Q: issue in data feeding with cess how to resolved issue?

ro resolved related cess see the following steps: 1: Ensure BUSY Relese above BUSY 21 Relese 8.4 2: Go to Administration. Click on Configuration. 3: Now click on the Features option, then click the GST VAT tab. 4: Enable Additional Cess in 5: Create the Tax Category with Additional Cess 6: Configure the Sale Purchase Type 7: Create Bill Sundry Master for Add Cess on MRP 8: Ensure the item master filed must have an MRP. 9: Create Sales Transaction; Select Multirate Sale Type 10. also modiFinancial Year cess related bill sundry 11. set cess calculation on total MRP of items with over and above 12. save configuration and check in invoice to calculate cess on MRP.

Q: The software is not allowing me to enter data in a particular field. How can I fix this?

If the software is not allowing you to enter data in a particular field, you can try the following steps to fix it: Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license. Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show. Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

Q: Why are some transactions not appearing in my GST reports in BUSY? How can I troubleshoot this?

If some transactions not appearing in your GST reports in BUSY Then you can follow the steps. Step 1. Take backup of your current data. Step 2. Open company Step 3. Ensure that the date range is correct of report. Step 4. Verify that the voucher has been entered correctly. Step 5. Check sale/purchase type that you have selected in voucher, the option of skip in gst report should be No. in sale or purchase type master. Step 6. Check the item which you have entered in voucher, the option of skip in gst report should be No in item master.

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Dealer Complaint/Issues

How can I identify potential reasons for GST amount discrepancies between GSTR-B and books of accounts?

Identifying potential reasons for GST amount discrepancies between GSTR-3B Here are steps to help you identify these discrepancies:
 Step 1: Look for errors, duplicate entries, or missing transactions.
 Step 2: Each sale should have a matching purchase for accurate GST reconciliation.
 Step 3: Verify that the invoice dates match the reporting period on your GSTR-3B.
 Step 4: Make sure that the GST rates applied in BUSY match the rates in GSTR-3B for each transaction.
 Step 5: Reconcile your input tax credits (ITC) in your books with the data in GSTR-2A
 Step 6: Compare your GSTR-3B returns generated in BUSY with the returns filed online through the GST portal.

I am getting an error while trying to file GST returns that was generated from the accounting software. What is the process to identify and fix errors before filing?

To file GST returns that was generated from the accounting software. please follow the process to identify and fix errors before filing
 Step 1: Check Incomplete or Missing Transactions.
 Step 2: Check for any unrecorded transactions and enter them into your accounting software.
 Step 3: Double-check the tax rates and tax codes used for each transaction.
 Step 4: Changes in GST tax rates by the government can lead
 Step 5: If the discrepancy is complex or persists,consider consulting a tax professional or a chartered accountant who is well-versed in GST compliance.
 Step 6 : Check GST Audit report and reconcile report to find mistch amounts and accounts .

Is there a way to view sales registers with both HSN codes and item details in BUSY? The current reports don't seem to have this combination.

To Check Sales/Purchase Rgister with Item and HSN Code and GST detail, Please follow below steps :
Step 1 : Go to the Display menu and choose GST Reports.
Step 2 : Select GST Register and then choose either Sales Register or Purchase Register.
Step 3 : Within the Register, pick the option to view the report based on Bill-Wise, item-Wise, HSN Code-Wise.
Step 4 : Execute the report and use the Custom Column option to create a new format. Add a new column for the HSN code.
Step 5 : Now,Generate the report again using the format you just created. This will display the Sales/Purchase Register with Item and HSN Code details.

I want to record business-to-business (BB) sales in BUSY. How can I do this so that it reflects properly in GST returns?

To record business-to-business (B2B) sales returns in BUSY. follow these steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Returns.
 Step 5: Look for the Gstr 1 option, and click on it to access this specific report
 Step 6: There is option to the open report 
 Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

What is the process for reviewing journal entries over a specific date range to identify GST tax adjustment mismatch errors in BUSY?

Reviewing journal entries over a specific date range in BUSY to identify GST tax adjustment mismatch errors involves several steps.
 Step 1: Access the journal entries go to transaction section.
 Step 2: Select List of Journal transaction.
 Step 3: Set Date Range
 Step 4: Use filters or search options within the journal entries section to narrow down your search. 
 Step 5: Identify journal entries related to GST tax adjustments or corrections
 Step 6: Carefully review each journal entry to check for any mismatches or errors in the GST tax adjustments
 Step 7: Cross-Reference with invoices, purchase orders, and GSTR-1 or GSTR-3B returns, to ensure that the adjustments

I am unable to access the software or certain functions after a power outage. How can I troubleshoot connection and accessibility issues?

If unable to access the software or certain functions after a power outage in BUSY , then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

I want to view my B report purchase date wise and voucher date wise. How can I generate these views in BUSY?

To view your 3B report, purchase date-wise and voucher-date-wise, you need to follow the below steps:
 Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
 Step 2: Then select the date range for which month or date you want to view the report.
 Step 3: Then type the V if you want to check the report voucher date-wise and the P if you want to check the report purchase date-wise.
 Step 4: Select the relevant information and press F2 or OK to load the report.
 Step 5: Then you can view the GSTR 3B report purchase date-wise and voucher date-wise.

issue in data feeding with cess how to resolved issue?

ro resolved related cess see the following steps:
1: Ensure BUSY Relese above BUSY 21 Relese 8.4
2: Go to Administration. Click on Configuration.
3: Now click on the Features option, then click the GST VAT tab.
4: Enable Additional Cess in
5: Create the Tax Category with Additional Cess
6: Configure the Sale Purchase Type
7: Create Bill Sundry Master for Add Cess on MRP
8: Ensure the item master filed must have an MRP.
9: Create Sales Transaction; Select Multirate Sale Type
10. also modiFinancial Year cess related bill sundry 
11. set cess calculation on total MRP of items with over and above 
12. save configuration and check in invoice to calculate cess on MRP.

The software is not allowing me to enter data in a particular field. How can I fix this?

If the software is not allowing you to enter data in a particular field, you can try the following steps to fix it:
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

Why are some transactions not appearing in my GST reports in BUSY? How can I troubleshoot this?

If some transactions not appearing in your GST reports in BUSY Then you can follow the steps. 
 Step 1. Take backup of your current data. 
 Step 2. Open company 
 Step 3. Ensure that the date range is correct of report. 
 Step 4. Verify that the voucher has been entered correctly. 
 Step 5. Check sale/purchase type that you have selected in voucher, the option of skip in gst report should be No. in sale or purchase type master. 
 Step 6. Check the item which you have entered in voucher, the option of skip in gst report should be No in item master.

Frequently AskedQuestions