Frequently Asked
Questions

Q: I am getting errors while making entries for IGST input credit adjustment in BUSY. What could be going wrong and how to fix it?

input credit adjustment in BUSY, here are some common issues and steps to address them: Step 1: Double-check your data entry to ensure that you're entering the correct values, tax codes, and accounts for the adjustment. Step 2: Verify that you have correctly configured the accounts and ledgers related to IGST input credit and adjustment entries in your software. Step 3: Ensure that you are using the appropriate tax rates when making IGST adjustment entries. Step 4: Confirm that the date and the accounting period for your adjustment entries are accurate. Step 5 :Ensure that you haven't accidentally duplicated the entries or adjusted the same credit more than once.

Q: I can see my BC supply value being reduced directly instead of showing the credit note amount separately. How do I correct this?

if you want to see B2C supply value being reduced directly instead of showing the credit note amount separately then follow these steps step 1: go to the Configuration under administration menu step 2: open features and option then click on inventory tab step 3: there is option called allow sales return in sales voucher enabled that option and save it. step 4: while you enter transaction for B2C supply that time select an item which is you received as return and entered qty in minus step 5: after that return products amount automatically deducted from original sales amount instead of showing the credite note separately.

Q: I need the March month GST expenses to reflect accurately in the balance sheet. What should I do to ensure this?

To ensure that the March month GST expenses accurately reflect in the balance sheet, you need to follow the general steps : Step 1; Verify that the date of the transactions related to GST expenses is correctly entered as per the month of March. Step 2: Differentiate between input and output GST, and allocate the expenses to the appropriate GST liability accounts. Step 3: Select the Date Range in particular report Step 4 : Use filters are filters available for the report. Step 5: Double-check the transaction dates for GST entries in March. Step 6: Look for options related to subtotals or groupings in your report.

Q: I want to see the breakup of BB and BC supplies in my GST returns. What report should I check?

To separate B2B and B2C sales data in BUSY, follow these steps: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Returns. Step 5: Look for the Gstr 1 option, and click on it to access this specific report Step 6: There is option to the open report Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: The standard GST report format is missing some columns I need like tax rate. Can I modify the report format?

No, the standard GST report format in BUSY cannot be modified.but you can create new format for custom column and add column as per your requiremnt but If you want Tax rate in Column then in standard format of GST Report is avaialable and you can see it by follow some steps: Step 1: Go to Display and then click on GST reports. Step 2: Now click on GST Registers and then supply outward Register or Supply Inward Register whatever you want. Step 3: Now click on option for Party to see report and filer on period and enable other option as per your requiremen and check reports.

Q: What is the right entry type and ledger selection in BUSY for recording my monthly GST liability payment to government?

To payment monthly gst liability to government you need to follow the steps Step1 go to display menu and click on Gst summaries Step2 Click on Gst summary and select the period Step3 press F4 to adjust all GST one by one like Input output adjustment Cross adjustment RCM to regular tax adjustment then click on regular GST payment Step4 pass the auto generated journal entry where gst nature should be gst payment to government and deit the gst output amount and credit the bank then save the voucher you can generate the same voucher manually if you already calculated your monthly gst liability

Q: Why are my GST reports not separating freight and taxable values accurately? What can I do to fix this?

The GST reports in BUSY may not accurately separates freight and taxable values due to configuration issue To fix the issue follow the steps Step1 Open the voucher in modify mode and click on freight if freight charged in voucher as an item then click alter M on freight and specify a freight account ledger in specify sale account option Step2 If the freight is applied as bill sundry master in BUSY then open it in modify mode and make N in adjust in sale amount and make specify here then on account head to post option select freight account ledger and save

Q: I want to share our company's GST reports with our auditor. How can I export the data from BUSY?

To export GST data from BUSYto share with your auditor, follow these steps: Step 1: Navigate to the Display Menu Step 2 :Choose the specific GST report that contains the data you want to share with your auditor. Step 3 : Configure the date range for the report to cover the period you want to share with your auditor. Step 4: lick on the Generate or View button to generate the GST report. Step 5: Look for the export option within the report . Step 6 :Click the Export or Generate button. Step 7 : Locate the exported file in the destination folder, and share it with your auditor

Q: I made a purchase return but the ITC is not showing up, what should I do?

If you made a purchase return and its itc not showing You need to follow this steps: Step 1: Go to transaction menu Step 2: Then click on gst misc. utilities option Step 3: Then go to monthly ITC tagging as per gstr2a or 2b Step 4: Then open the report for that month you want to change the status in BUSY Step 5: Then after opening the report you have to press F4 shortcut key Step 6: Then you will be able to update the status of your itc to claimed or pending as per requirement and save it

Find Solutions to Common Issues Related to taxation - gst reports

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Dealer Complaint/Issues

I am getting errors while making entries for IGST input credit adjustment in BUSY. What could be going wrong and how to fix it?

input credit adjustment in BUSY, here are some common issues and steps to address them:
 Step 1: Double-check your data entry to ensure that you're entering the correct values, tax codes, and accounts for the adjustment.
 Step 2: Verify that you have correctly configured the accounts and ledgers related to IGST input credit and adjustment entries in your software.
 Step 3: Ensure that you are using the appropriate tax rates when making IGST adjustment entries. Step 4: Confirm that the date and the accounting period for your adjustment entries are accurate.
 Step 5 :Ensure that you haven't accidentally duplicated the entries or adjusted the same credit more than once.

I can see my BC supply value being reduced directly instead of showing the credit note amount separately. How do I correct this?

if you want to see B2C supply value being reduced directly instead of showing the credit note amount separately then follow these steps 
 step 1: go to the Configuration under administration menu
 step 2: open features and option then click on inventory tab 
 step 3: there is option called allow sales return in sales voucher enabled that option and save it.
 step 4: while you enter transaction for B2C supply that time select an item which is you received as return and entered qty in minus 
 step 5: after that return products amount automatically deducted from original sales amount instead of showing the credite note separately.

I need the March month GST expenses to reflect accurately in the balance sheet. What should I do to ensure this?

To ensure that the March month GST expenses accurately reflect in the balance sheet, you need to follow the general steps :
 Step 1; Verify that the date of the transactions related to GST expenses is correctly entered as per the month of March.
 Step 2: Differentiate between input and output GST, and allocate the expenses to the appropriate GST liability accounts.
 Step 3: Select the Date Range in particular report 
 Step 4 : Use filters are filters available for the report. 
 Step 5: Double-check the transaction dates for GST entries in March. 
 Step 6: Look for options related to subtotals or groupings in your report.

I want to see the breakup of BB and BC supplies in my GST returns. What report should I check?

To separate B2B and B2C sales data in BUSY, follow these steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Returns.
 Step 5: Look for the Gstr 1 option, and click on it to access this specific report
 Step 6: There is option to the open report 
 Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

The standard GST report format is missing some columns I need like tax rate. Can I modify the report format?

No, the standard GST report format in BUSY cannot be modified.but you can create new format for custom column and add column as per your requiremnt but If you want Tax rate in Column then in standard format of GST Report is avaialable and you can see it by follow some steps:
 Step 1: Go to Display and then click on GST reports.
 Step 2: Now click on GST Registers and then supply outward Register or Supply Inward Register whatever you want.
 Step 3: Now click on option for Party to see report and filer on period and enable other option as per your requiremen and check reports.

What is the right entry type and ledger selection in BUSY for recording my monthly GST liability payment to government?

To payment monthly gst liability to government you need to follow the steps 
 Step1 go to display menu and click on Gst summaries 
 Step2 Click on Gst summary and select the period 
 Step3 press F4 to adjust all GST one by one like Input output adjustment Cross adjustment 
 RCM to regular tax adjustment then click on regular GST payment 
 Step4 pass the auto generated journal entry where gst nature should be gst payment to government and deit the gst output amount and credit the bank then save the voucher
 you can generate the same voucher manually if you already calculated your monthly gst liability

Why are my GST reports not separating freight and taxable values accurately? What can I do to fix this?

The GST reports in BUSY may not accurately separates freight and taxable values due to 
 configuration issue 
 To fix the issue follow the steps 
 Step1 Open the voucher in modify mode and click on freight 
 if freight charged in voucher as an item then click alter M on freight and specify a freight account ledger in specify sale account option 
 Step2 If the freight is applied as bill sundry master in BUSY then open it in modify mode and
 make N in adjust in sale amount and make specify here then on account head to post option 
 select freight account ledger and save

I want to share our company's GST reports with our auditor. How can I export the data from BUSY?

To export GST data from BUSYto share with your auditor, follow these steps:
 Step 1: Navigate to the Display Menu
 Step 2 :Choose the specific GST report that contains the data you want to share with your auditor. Step 3 : Configure the date range for the report to cover the period you want to share with your auditor.
 Step 4: lick on the Generate or View button to generate the GST report.
 Step 5: Look for the export option within the report .
 Step 6 :Click the Export or Generate button. Step 7 : Locate the exported file in the destination folder, and share it with your auditor

What should I do if the software freezes or stops responding when I try to add or edit data?

if the software freezes or stops responding when I try to add or edit datas in BUSY , then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

I made a purchase return but the ITC is not showing up, what should I do?

If you made a purchase return and its itc not showing 
 You need to follow this steps: 
 Step 1: Go to transaction menu 
 Step 2: Then click on gst misc. utilities option 
 Step 3: Then go to monthly ITC tagging as per gstr2a or 2b 
 Step 4: Then open the report for that month you want to change the status in BUSY 
 Step 5: Then after opening the report you have to press F4 shortcut key 
 Step 6: Then you will be able to update the status of your 
 itc to claimed or pending as per requirement and save it

Frequently AskedQuestions