Frequently Asked
Questions

Q: I want to change the taxable value groupings in BUSY but it is affecting my income tax calculations. What is the correct way to handle grouping changes?

Here are some of them and how to fix them: 1. You see incorrect or incomplete tax details in your invoices or reports. This may happen if you have not configured the tax rates, tax types, or tax categories properly for your items or vouchers. For correct first idenfy them and correct the mistake. 2. If you selected wrong Sale / Pur Type in vouchers then error occurs in reports so have to identify that vouchers and correct them. 3. If some tax calculation issue in report or return then check after run Update GST Summary from the Housekeeping menu. Make sure to take backup befor run this process.

Q: I am trying to analyze my GST summary but there is an extra taxable amount. How can I determine where this amount is coming from?

To determine the source of an extra taxable amount in your GST summary in BUSY, follow these steps: Step 1:Go to Display. Step 2:Open GST reports. Step 3:Check GST audit reports. Step 4:Look for invalid tax rates in vouchers. Step 5:Reconcile accounts and GST reports. Step 6:Make necessary changes in the vouchers as needed. By following these steps, you can identify and address the issue of the extra taxable amount in your GST summary. Additionally, check exempt, zero-rated, and nil-rated categories, as they will show taxable values even though GST is not calculated in these cases.

Q: I want to filter the GST reports by date range. Can I select start and end dates to view transactions for any period?

Yes, it is possible to filter GST reports by date in BUSY.But if you check GSTR Return report and there you are not able to find option for filter report on the basis of Date you can follow some steps: Step 1: Go to the Administration and then click on Configuration. Step 2: Now click on Feature and option and then click on GST VAT option. Step 3: Now find the option for Return Filling Freq. and you can search by F3 short cut key and then specify Default and save the configuration and check GST reports.Now you can filter with date.

Q: I am not able to determine which month the tax calculation difference started occurring. How can I check this in a range wise manner?

To correct the GST mismatch from which month is it coming then follow the below steps. Step 1: Go to the GST summary from the GST reports under Display. Step 2: Then open in short date range and check the value of tax which is showing in balance tax payable column and in the ledger should have to get match. Step 3: Then you will get a particular date from which the mismatch is coming in the report. Step 4: Then find the difference between the tax of local and interstate value with the ledger value and then check the entry and correct it.

Q: The duty and tax amount is not reducing in my balance sheet in BUSY after I recorded GST payment. What could be the reason?

If the tax amount isn't going down on your balance sheet in BUSY after you've paid your GST, here's a simple guide to figure out why: Step 1: First, make sure the date on your GST payment matches the right time. Step 2: Choose the right payment type that says it's for taxes. Step 3: Double-check that you've picked the correct account for your GST payment. Step 4: Make sure your GST liability (what you owe in taxes) was recorded correctly Step 5: Check to see if you've used the right tax rate Step 6: Take a closer look at your GST payment entry.

Q: How do I select vouchers for tagging my ITC as ineligible in BUSY? Is there an option to do it voucher-wise or date-wise?

Yes there is an option to do it voucher-wise or date-wise. To select vouchers for tagging your ITC as ineligible in BUSY, you need to follow the below steps: Step 1 : To change the status pending ITC Entries go to the Transacton menu . Step 2: Click on Gst Misc Utilities option. Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B Step 4 : Select Partywise . Step 5 : In report view enable show previous year transaction . Step 6 : Select the entry and press F4 to change the status

Q: I am getting errors while importing bank transaction data into BUSY. What could be the reason and how can I fix it?

To troubleshoot and resolve these issues, follow these steps: Step 1: Ensure that the bank transaction data file is in a compatible format for importing into BUSY Step 2: Check if the headers in your file match the expected headers in the import template. Step 3: Examine the imported data for any irregularities, such as missing or duplicate entries, special characters, or formatting issues. Step 4: Ensure that the date format in the data file matches the date format settings in BUSY. Step 5: Check that the bank account and related details Step 6: Ensure that you are using the latest version of BUSY

Q: I am unable to tag my sales and purchase vouchers properly. What do I need to check to fix the tagging issues?

Here are steps to check and fix tagging issues: Step 1: Double-check the details of your sales and purchase vouchers. Step 2: Verify that the tax category and GST rates applied to your vouchers are accurate. Step 3: Ensure that sales vouchers are properly matched with corresponding sales invoices Step 4: Verify that the HSN and SAC Step 5: Ensure that you are selecting the appropriate ledger accounts for your sales and purchase vouchers. Step 6: If your vouchers involve items, confirm that the items are properly classified based on their nature, as GST rates can vary depending on the category.

Q: The ITC Reclaimed amounts are incorrectly getting added again in my GST reports. How can I avoid double counting of these amounts?

If your itc reclaimed amount is getting added to your gst report you need to follow these steps: Step 1: Run update voucher gst summary from house-keeping menu after backup Step 2: Then make sure you have selected correct date range while opening the GST reports Step 3: Make sure all the data entry is accurate and all the fields that is specified is correct Step 4: Ensure that you are using latest version of BUSY software Step 5: If still same issue persist you can check or change itc status from monthly itc tagging in gst miscellaneous utilities option under transactions menu

Q: What is the procedure to adjust input and output IGST/CGST values to carry forward the correct amount to the next tax period?

To adjust input and output IGST/CGST values for correct carry forward to the next tax period, you need to do cross adjustment. This means that if there is no input on CGST, you can adjust IGST, but if there is no input on IGST, it will go to the next month. The credit of IGST must be first utilized only for the payment of IGST, and in case the balance remains, it can be adjusted with CGST, SGST or UTGST. Similarly, the credit of CGST can be adjusted with output CGST, output IGST. Press F4 to save and adjust the input and output values.

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I want to change the taxable value groupings in BUSY but it is affecting my income tax calculations. What is the correct way to handle grouping changes?

Here are some of them and how to fix them:
1. You see incorrect or incomplete tax details in your invoices or reports. This may happen if you have not configured the tax rates, tax types, or tax categories properly for your items or vouchers. For correct first idenfy them and correct the mistake.
2. If you selected wrong Sale / Pur Type in vouchers then error occurs in reports so have to identify that vouchers and correct them.
3. If some tax calculation issue in report or return then check after run Update GST Summary from the Housekeeping menu. Make sure to take backup befor run this process.

I am trying to analyze my GST summary but there is an extra taxable amount. How can I determine where this amount is coming from?

To determine the source of an extra taxable amount in your GST summary in BUSY, follow these steps: 
 Step 1:Go to Display. 
 Step 2:Open GST reports. 
 Step 3:Check GST audit reports. 
 Step 4:Look for invalid tax rates in vouchers. 
 Step 5:Reconcile accounts and GST reports. 
 Step 6:Make necessary changes in the vouchers as needed. 
 By following these steps, you can identify and address the issue of the extra taxable amount in your GST summary. 
 Additionally, check exempt, zero-rated, and nil-rated categories, as they will show taxable values even though GST is not calculated in these cases.

I want to filter the GST reports by date range. Can I select start and end dates to view transactions for any period?

Yes, it is possible to filter GST reports by date in BUSY.But if you check GSTR Return report and there you are not able to find option for filter report on the basis of Date you can follow some steps: 
 Step 1: Go to the Administration and then click on Configuration. 
 Step 2: Now click on Feature and option and then click on GST VAT option. 
 Step 3: Now find the option for Return Filling Freq. and you can search by F3 short cut key and then specify Default and save the configuration and check GST reports.Now you can filter with date.

I am not able to determine which month the tax calculation difference started occurring. How can I check this in a range wise manner?

To correct the GST mismatch from which month is it coming then follow the below steps.
 Step 1: Go to the GST summary from the GST reports under Display.
 Step 2: Then open in short date range and check the value of tax which is showing in balance tax payable column and in the ledger should have to get match.
 Step 3: Then you will get a particular date from which the mismatch is coming in the report.
 Step 4: Then find the difference between the tax of local and interstate value with the ledger value and then check the entry and correct it.

The duty and tax amount is not reducing in my balance sheet in BUSY after I recorded GST payment. What could be the reason?

If the tax amount isn't going down on your balance sheet in BUSY after you've paid your GST, here's a simple guide to figure out why:
 Step 1: First, make sure the date on your GST payment matches the right time. Step 2: Choose the right payment type that says it's for taxes.
 Step 3: Double-check that you've picked the correct account for your GST payment.
 Step 4: Make sure your GST liability (what you owe in taxes) was recorded correctly Step 5: Check to see if you've used the right tax rate
 Step 6: Take a closer look at your GST payment entry.

How do I select vouchers for tagging my ITC as ineligible in BUSY? Is there an option to do it voucher-wise or date-wise?

Yes there is an option to do it voucher-wise or date-wise. 
 To select vouchers for tagging your ITC as ineligible in BUSY, you need to follow the below steps: 
 Step 1 : To change the status pending ITC Entries go to the Transacton menu . 
 Step 2: Click on Gst Misc Utilities option. 
 Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B 
 Step 4 : Select Partywise . 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status

I am getting errors while importing bank transaction data into BUSY. What could be the reason and how can I fix it?

To troubleshoot and resolve these issues, follow these steps:
 Step 1: Ensure that the bank transaction data file is in a compatible format for importing into BUSY
 Step 2: Check if the headers in your file match the expected headers in the import template.
 Step 3: Examine the imported data for any irregularities, such as missing or duplicate entries, special characters, or formatting issues.
 Step 4: Ensure that the date format in the data file matches the date format settings in BUSY.
 Step 5: Check that the bank account and related details Step 6: Ensure that you are using the latest version of BUSY

I am unable to tag my sales and purchase vouchers properly. What do I need to check to fix the tagging issues?

Here are steps to check and fix tagging issues:
 Step 1: Double-check the details of your sales and purchase vouchers. 
 Step 2: Verify that the tax category and GST rates applied to your vouchers are accurate.
 Step 3: Ensure that sales vouchers are properly matched with corresponding sales invoices 
 Step 4: Verify that the HSN and SAC 
 Step 5: Ensure that you are selecting the appropriate ledger accounts for your sales and purchase vouchers.
 Step 6: If your vouchers involve items, confirm that the items are properly classified based on their nature, as GST rates can vary depending on the category.

The ITC Reclaimed amounts are incorrectly getting added again in my GST reports. How can I avoid double counting of these amounts?

If your itc reclaimed amount is getting added to your gst report you need to follow these steps:
 Step 1: Run update voucher gst summary from house-keeping menu after backup
 Step 2: Then make sure you have selected correct date range while opening the GST reports
 Step 3: Make sure all the data entry is accurate and all the fields that is specified is correct
 Step 4: Ensure that you are using latest version of BUSY software 
 Step 5: If still same issue persist you can check or change itc status from monthly itc tagging in gst miscellaneous utilities option under transactions menu

What is the procedure to adjust input and output IGST/CGST values to carry forward the correct amount to the next tax period?

To adjust input and output IGST/CGST values for correct carry forward to the next tax period, you need to do cross adjustment. This means that if there is no input on CGST, you can adjust IGST, but if there is no input on IGST, it will go to the next month. The credit of IGST must be first utilized only for the payment of IGST, and in case the balance remains, it can be adjusted with CGST, SGST or UTGST. Similarly, the credit of CGST can be adjusted with output CGST, output IGST. Press F4 to save and adjust the input and output values.

Frequently AskedQuestions