Frequently Asked
Questions

Q: How can I customize sales reports to include specific columns like tax details?

customize sales reports to include specific column in sales report in BUSY Here's how: Step 1: Navigate to the Sales Register report. Step 2: You will want to add a custom column for the Tax rate field. Step 3: Add a custom column for the Tax rate field Step 4: Specify the name of the column, and make sure it displays the tax rate for each transaction Step 5: After adding the custom column, apply filters to categorize the data based on thetax rate field. Step 6: Generate the Sales Register report with the applied filters to view transactions based on the you've defined.

Q: How can I resolve issues with sales vouchers not saving correctly in BUSY?

Sure, here are the steps in simple language to resolve issues with sales vouchers not saving correctly in BUSY: Step 1: Check the Details you entered in the sales voucher. Step 2: Check the dates on the voucher. Step 3: just trying to save the voucher again can fix the problem Step 4 : If there's an error message, read it carefully Step 5: Ensure that the voucher number is unique not duplicate . Step 6: Before making changes, back up your data to avoid losing information. Step 7 : Make sure you have the necessary user permissions to create and save sales vouchers.

Q: What are the main sections needed for GSTR- report in BUSY?

The main sections which are needed for GSTR-1 report in BUSY are: Step 1: 4A, 4B, 4C, 6B, 6C - B2B Invoices Step 2: 5A, 5B - B2C (Large) Invoices Step 3: 6A - Exports Invoices Step 4: 7 - B2C (Others) Step 5: 8A, 8B, 8C, 8D - Nil Rated Supplies Step 6: 9 - Non-GST Outward Supplies Step 7: 10 - Amendments to Outward Supply Invoices Step 8: 11A (1), 11A (2) - Tax Liability (Advances Received) Step 9: 11B (1), 11B (2) - Adjustment of Advances Step 10: 12 - HSN-wise Summary of Outward Supplies Step 11: 13 - Documents Issued

Q: I can't find a particular purchase bill number. Could you help me locate it?

In gst reports,you can check reports related to purchase on the basis of purchase bill number or voucher number.For that follow these steps to check report to find purchase bill number Step 1 Open company and go to display Step 2 Go to gst report and then gst registers Step 3 Now you can select purchase register and then select required options and select date range Step 4 Before opening gst purhcase register,Enable P in option for consider voucher date/purchase bill date V/P and then load the report Step 5 Now in bill number coloumn,you can check or find purchase bill number by using F3 for search and check

Q: I am unable to see a particular credit note or entry in my annual returns even though I had accounted for it. How can I get it to reflect?

Here are some common reasons and solutions: Step 1: Any errors or missing information can prevent GSTR-1 file generation. Step 2: Missing invoices can lead to incomplete GSTR-1 data. Step 3: Make sure you have the latest version of BUSYinstalled. Step 4: Confirm that you are using the correct file format when attempting to generate the GSTR-1 file. Step 5: Check if there are any server issues on the government's GST portal or if you are experiencing internet connectivity problems. Step 6: Make sure that you have selected the correct return period and date range for which you want to generate the GSTR-1 file.

Q: I am unable to generate a file with HSN code descriptions in my R output. What should I do to get the HSN descriptions in the R file?

To update HSN code descriptions in the R1 report in BUSY, follow these steps: Step 1: Go to the Transaction menu in BUSY. Step 2: Select GST Misc Utilities from the menu options. Step 3: In the GST Misc Utilities menu, choose the option labeled Update HSN /SAC Desc. Step 4: Load all the HSN code data for which you want to update descriptions. Step 5: After loading the HSN code data, you can proceed to update the descriptions of the HSN codes. Step 6; Once you've updated the descriptions of the HSN codes, be sure to save the data to apply the changes.

Q: I want to review vouchers for the last - days. How can I filter and get reports for specific date ranges?

To review vouchers for the last 30–40 days, you need to follow the below steps: Step 1: Go to Transactions, then select Sales Voucher. Purchase a voucher, then select the voucher you want to review. Step 2: then select the date range for the last 30–40 days, then select the relevant information, then click on List. Step 3: After selecting this list, a voucher will appear. After that, click on the summary option or press F5 to then select summaries on date and summaries on summarise. Step 4: It will summarise the date, and then you can review vouchers for the last 30–40 days.

Q: I want to view and print the credit notes raised to registered BB customers. What is the process for it?

To print credit note raised to B2B registered customers then follow the given steps : Step 1: Go to display menu Step 2: Click on gst report Step 3: Then click on Gst register Step 4: Then click on supply outward register Step 5: Then select All party or one party as per your requirement Step 6: Then specify date range Step 7: Then select section as Credit/debit note (registered) - 9B Step 8: Then click on OK button and open report Step 9: Here you are print or export the report of credit note

Q: My E-Way bills are not reflecting properly in BUSY. What should I do to sync them correctly?

To sync E-Way bills correctly in BUSY, you can try the following steps: 1. Check if the E-Way bills are generated and saved properly in BUSY. 2. Ensure that the E-Way bill numbers are entered correctly in the respective invoices or documents. 3. Verify if the E-Way bill details are mapped correctly with the corresponding transactions in BUSY. 4. Make sure that the E-Way bill module is properly configured and integrated with the rest of the accounting software. 5. If the issue persists, contact the customer support team of BUSY for further assistance in troubleshooting and resolving the syncing problem with E-Way bills.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I customize sales reports to include specific columns like tax details?

customize sales reports to include specific column in sales report in BUSY Here's how:
 Step 1: Navigate to the Sales Register report.
 Step 2: You will want to add a custom column for the Tax rate field.
 Step 3: Add a custom column for the Tax rate field
 Step 4: Specify the name of the column, and make sure it displays the tax rate for each transaction
 Step 5: After adding the custom column, apply filters to categorize the data based on thetax rate field. Step 6: Generate the Sales Register report with the applied filters to view transactions based on the you've defined.

How can I resolve issues with sales vouchers not saving correctly in BUSY?

Sure, here are the steps in simple language to resolve issues with sales vouchers not saving correctly in BUSY:
 Step 1: Check the Details you entered in the sales voucher.
 Step 2: Check the dates on the voucher. Step 3: just trying to save the voucher again can fix the problem
 Step 4 : If there's an error message, read it carefully
 Step 5: Ensure that the voucher number is unique not duplicate . Step 6: Before making changes, back up your data to avoid losing information.
 Step 7 : Make sure you have the necessary user permissions to create and save sales vouchers.

What are the main sections needed for GSTR- report in BUSY?

The main sections which are needed for GSTR-1 report in BUSY are:
 Step 1: 4A, 4B, 4C, 6B, 6C - B2B Invoices
 Step 2: 5A, 5B - B2C (Large) Invoices
 Step 3: 6A - Exports Invoices
 Step 4: 7 - B2C (Others)
 Step 5: 8A, 8B, 8C, 8D - Nil Rated Supplies
 Step 6: 9 - Non-GST Outward Supplies
 Step 7: 10 - Amendments to Outward Supply Invoices
 Step 8: 11A (1), 11A (2) - Tax Liability (Advances Received)
 Step 9: 11B (1), 11B (2) - Adjustment of Advances
 Step 10: 12 - HSN-wise Summary of Outward Supplies
 Step 11: 13 - Documents Issued

How can I check if a particular voucher is linked correctly against sales, purchases, etc.?

a particular voucher is linked correctly against sales, purchases,, you can follow these steps:
 Step 1: Open BUSYand select the company you want to work with. Then, go to the Display tab and click on Outstanding Analysis.
 Step 2: Choose whether you want to view Bills Receivable or Bills Payable.
 Step 3: Select One Account and enter the name of the party and the date range that you want to see.
 Step 4: Select the Type of Entries to be Considered. You can choose from Pending, Due or ALL (Including Cleared).
 Step 5: Open the report and view the outstanding amount for the party.

I can't find a particular purchase bill number. Could you help me locate it?

In gst reports,you can check reports related to purchase on the basis of purchase bill number or voucher number.For that follow these steps to check report to find purchase bill number
Step 1 Open company and go to display
Step 2 Go to gst report and then gst registers
Step 3 Now you can select purchase register and then select required options and select date range
Step 4 Before opening gst purhcase register,Enable P in option for consider voucher date/purchase bill date V/P and then load the report
Step 5 Now in bill number coloumn,you can check or find purchase bill number by using F3 for search and check

I am unable to see a particular credit note or entry in my annual returns even though I had accounted for it. How can I get it to reflect?

Here are some common reasons and solutions:
 Step 1: Any errors or missing information can prevent GSTR-1 file generation.
 Step 2: Missing invoices can lead to incomplete GSTR-1 data.
 Step 3: Make sure you have the latest version of BUSYinstalled.
 Step 4: Confirm that you are using the correct file format when attempting to generate the GSTR-1 file.
 Step 5: Check if there are any server issues on the government's GST portal or if you are experiencing internet connectivity problems.
 Step 6: Make sure that you have selected the correct return period and date range for which you want to generate the GSTR-1 file.

I am unable to generate a file with HSN code descriptions in my R output. What should I do to get the HSN descriptions in the R file?

To update HSN code descriptions in the R1 report in BUSY, follow these steps:
 Step 1: Go to the Transaction menu in BUSY.
 Step 2: Select GST Misc Utilities from the menu options.
 Step 3: In the GST Misc Utilities menu, choose the option labeled Update HSN /SAC Desc.
 Step 4: Load all the HSN code data for which you want to update descriptions.
 Step 5: After loading the HSN code data, you can proceed to update the descriptions of the HSN codes. Step 6; Once you've updated the descriptions of the HSN codes, be sure to save the data to apply the changes.

I want to review vouchers for the last - days. How can I filter and get reports for specific date ranges?

To review vouchers for the last 30–40 days, you need to follow the below steps:
 Step 1: Go to Transactions, then select Sales Voucher. Purchase a voucher, then select the voucher you want to review.
 Step 2: then select the date range for the last 30–40 days, then select the relevant information, then click on List.
 Step 3: After selecting this list, a voucher will appear. After that, click on the summary option or press F5 to then select summaries on date and summaries on summarise.
 Step 4: It will summarise the date, and then you can review vouchers for the last 30–40 days.

I want to view and print the credit notes raised to registered BB customers. What is the process for it?

To print credit note raised to B2B registered customers then follow the given steps :
 Step 1: Go to display menu 
 Step 2: Click on gst report 
 Step 3: Then click on Gst register 
 Step 4: Then click on supply outward register 
 Step 5: Then select All party or one party as per your requirement 
 Step 6: Then specify date range 
 Step 7: Then select section as Credit/debit note (registered) - 9B 
 Step 8: Then click on OK button and open report 
 Step 9: Here you are print or export the report of credit note

My E-Way bills are not reflecting properly in BUSY. What should I do to sync them correctly?

To sync E-Way bills correctly in BUSY, you can try the following steps:
 1. Check if the E-Way bills are generated and saved properly in BUSY.
 2. Ensure that the E-Way bill numbers are entered correctly in the respective invoices or documents.
 3. Verify if the E-Way bill details are mapped correctly with the corresponding transactions in BUSY.
 4. Make sure that the E-Way bill module is properly configured and integrated with the rest of the accounting software.
 5. If the issue persists, contact the customer support team of BUSY for further assistance in troubleshooting and resolving the syncing problem with E-Way bills.

Frequently AskedQuestions