Frequently Asked
Questions

Q: How can I filter and sort the data in reports?

To filter and summarize the data in reports of BUSY, you need to follow these steps: Step 1: Open the required report and click on Filter button or press F7 for filter the report. Step 2: You can select either Single Filter or Multiple Filter. Step 3: Then, you need select the field, operator and value and can filter the report. Step 4: On other way click on Summary button or press F5 for summarize the report. Step 5: You can select either Single Level or Multiple Level. Step 6: Select the field and can summary.

Q: I made changes to the sales vouchers in BUSY but the changes are not reflecting. What should I do?

There are steps you can take to resolve the issue. Here's what you should do: Step 1: Ensure that you've saved the changes you made to the sales vouchers. Step 2: Verify that the transaction date of the sales vouchers Step 3: Adjust the filters to show the vouchers with your changes. Step 4: Double-check the changes you made to the sales vouchers for any data entry errors. Step 5: Verify that you have the necessary user permissions to make changes Step 6: Be cautious and backup your current data before attempting a restore.

Q: I made some changes in tax settings but it is not reflecting in the reports. What should I do?

Here are some common factors that might cause tax amount , please follow below steps : Step 1: Check both reports to ensure that all transactions are accurately recorded with the correct tax amounts, tax rates, and transaction dates. Step 2: If you've made adjustments or corrections to your data in one report but not in the other, Step 3: Changes in tax rates, tax rules, or exemptions can affect the tax amounts in your reports. Step 4: Some tax calculations involve rounding, and different reports Step 5: If one report includes incomplete or missing data,

Q: The net ITC amount shown in my reports appears incorrect. How should I troubleshoot to find the root cause?

To troubleshoot the issue of incorrect net ITC amount shown in reports, you can follow these steps: Step 1: Check the voucher entries and ensure that the correct values are entered for each transaction. Step 2: Verify if the date filters are set correctly to include all relevant transactions. Step 3: Examine the tax configurations and ensure that the tax rates and rules are accurately set. Step 4: If issue still occur after checking these points, Take a latest backup of the data. Step 5: Go to housekeeping menu and select update gst summary option.

Q: I am unable to understand from BUSY which invoices have local and IGST applied. What should I do?

To understand from BUSY which invoices have local and IGST applied, you need to follow the below steps: Step 1: Go to Display, then select GST Reports, then select GST Registers, Step 2: then select Supply Outward Register, then select All party, Step 3: then select correct date range, and then select the relevant information and then press F2 or OK, Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied. Step 5: You can understand from BUSY which invoices have local and IGST applied.

Q: The purchase invoices entered are not reflecting in the GSTR-A reconciliation report. What could be the reason, and how to resolve it?

There are steps you can take to resolve the issue. Here's what you should do: Step 1: Ensure that you've saved the changes you made to the purchase vouchers. Step 2: Verify that the transaction date of the purchase vouchers Step 3: Adjust the filters to show the vouchers with your changes. Step 4: Double-check the changes you made to the purchase vouchers for any data entry errors. Step 5: Verify that you have the necessary user permissions to make changes Step 6: Be cautious and backup your current data before attempting a restore.

Q: Why can't I see the tax rate wise bifurcation option while generating GST Summary report in BUSY? How do I enable this?

get a consolidated GST tax summary with tax bifurcation in BUSY by following these general steps: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST tax summary . Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Summary Step 5:Specify the date range of monthly and open the report . Step 6 : you will get the tax bifurcation as per report format .

Q: How can I customize the columns shown in the detailed sales register report? I only need to see a few specific fields.

To export specific columns from the detailed sales register report, follow these steps: Step 1:Check the top-right side of the report. Step 2:Ensure you have the necessary rights to customize reports; if not, ask your administrator for access. If the customization option is not available, it means the report doesn't support this feature. Step 3:Click on the custom column option for the particular report. Step 4:Add a name to the format you are creating. Step 5:Uncheck columns with information you don't need, keeping the relevant information. Step 6:Save this customized format for future use.

Q: Are there common user errors in BUSY that can lead to mismatches between reports, and how can I check for these errors?

To avoid these data entry mistakes and ensure accurate sales figures in your BUSY reports: Implement proper training for data entry personnel. Set up internal controls and review processes to catch and correct errors. Use accounting software features like data validation and reconciliation. Regularly reconcile your sales data with source documents. Double-check data entry for accuracy and completeness. Document discounts, returns, and refunds accurately. Use automated features for tax calculations and currency conversions. Periodically audit your sales data to identify and rectify discrepancies. Stay informed about GST or other tax regulations to ensure proper compliance.

Q: I want to send my accountant the GST report with both HSN code and item details. However, the item is not populating in the report. What should I do to get the item to show in the report?

want to send accountant the GST report with both HSN code and item details. However, the item is not populating in the report for that follow these steps step 1: Go to the GST reports under display step 2: open GST registers and click on Sales register step 3: then select combined option then item wise then both B2B and B2C step 4: select series ,relevant dates and other details then open report step 5: click on custom column and add HSN code column then save it and open report again

Find Solutions to Common Issues Related to taxation - gst reports

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Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

How can I filter and sort the data in reports?

To filter and summarize the data in reports of BUSY, you need to follow these steps:
 Step 1: Open the required report and click on Filter button or press F7 for filter the report.
 Step 2: You can select either Single Filter or Multiple Filter.
 Step 3: Then, you need select the field, operator and value and can filter the report.
 Step 4: On other way click on Summary button or press F5 for summarize the report.
 Step 5: You can select either Single Level or Multiple Level.
 Step 6: Select the field and can summary.

I made changes to the sales vouchers in BUSY but the changes are not reflecting. What should I do?

There are steps you can take to resolve the issue. Here's what you should do:
 Step 1: Ensure that you've saved the changes you made to the sales vouchers. 
 Step 2: Verify that the transaction date of the sales vouchers
 Step 3: Adjust the filters to show the vouchers with your changes.
 Step 4: Double-check the changes you made to the sales vouchers for any data entry errors.
 Step 5: Verify that you have the necessary user permissions to make changes 
 Step 6: Be cautious and backup your current data before attempting a restore.

I made some changes in tax settings but it is not reflecting in the reports. What should I do?

Here are some common factors that might cause tax amount , please follow below steps :
 Step 1: Check both reports to ensure that all transactions are accurately recorded with the correct tax amounts, tax rates, and transaction dates.
 Step 2: If you've made adjustments or corrections to your data in one report but not in the other,
 Step 3: Changes in tax rates, tax rules, or exemptions can affect the tax amounts in your reports.
 Step 4: Some tax calculations involve rounding, and different reports
 Step 5: If one report includes incomplete or missing data,

The net ITC amount shown in my reports appears incorrect. How should I troubleshoot to find the root cause?

To troubleshoot the issue of incorrect net ITC amount shown in reports, you can follow these steps:
 Step 1: Check the voucher entries and ensure that the correct values are entered for each transaction.
 Step 2: Verify if the date filters are set correctly to include all relevant transactions.
 Step 3: Examine the tax configurations and ensure that the tax rates and rules are accurately set.
 Step 4: If issue still occur after checking these points, Take a latest backup of the data.
 Step 5: Go to housekeeping menu and select update gst summary option.

I am unable to understand from BUSY which invoices have local and IGST applied. What should I do?

To understand from BUSY which invoices have local and IGST applied, you need to follow the below steps: 
 Step 1: Go to Display, then select GST Reports, then select GST Registers, 
 Step 2: then select Supply Outward Register, then select All party, 
 Step 3: then select correct date range, and then select the relevant information and then press F2 or OK, 
 Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied. 
 Step 5: You can understand from BUSY which invoices have local and IGST applied.

The purchase invoices entered are not reflecting in the GSTR-A reconciliation report. What could be the reason, and how to resolve it?

There are steps you can take to resolve the issue. Here's what you should do:
 Step 1: Ensure that you've saved the changes you made to the purchase vouchers. 
 Step 2: Verify that the transaction date of the purchase vouchers
 Step 3: Adjust the filters to show the vouchers with your changes.
 Step 4: Double-check the changes you made to the purchase vouchers for any data entry errors.
 Step 5: Verify that you have the necessary user permissions to make changes 
 Step 6: Be cautious and backup your current data before attempting a restore.

Why can't I see the tax rate wise bifurcation option while generating GST Summary report in BUSY? How do I enable this?

get a consolidated GST tax summary with tax bifurcation in BUSY by following these general steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST tax summary .
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Summary
 Step 5:Specify the date range of monthly and open the report . 
 Step 6 : you will get the tax bifurcation as per report format .

How can I customize the columns shown in the detailed sales register report? I only need to see a few specific fields.

To export specific columns from the detailed sales register report, follow these steps:
 Step 1:Check the top-right side of the report.
 Step 2:Ensure you have the necessary rights to customize reports; if not, ask your administrator for access.
 If the customization option is not available, it means the report doesn't support this feature.
 Step 3:Click on the custom column option for the particular report.
 Step 4:Add a name to the format you are creating.
 Step 5:Uncheck columns with information you don't need, keeping the relevant information.
 Step 6:Save this customized format for future use.

Are there common user errors in BUSY that can lead to mismatches between reports, and how can I check for these errors?

To avoid these data entry mistakes and ensure accurate sales figures in your BUSY reports: Implement proper training for data entry personnel. Set up internal controls and review processes to catch and correct errors. Use accounting software features like data validation and reconciliation. Regularly reconcile your sales data with source documents. Double-check data entry for accuracy and completeness. Document discounts, returns, and refunds accurately. Use automated features for tax calculations and currency conversions. Periodically audit your sales data to identify and rectify discrepancies. Stay informed about GST or other tax regulations to ensure proper compliance.

I want to send my accountant the GST report with both HSN code and item details. However, the item is not populating in the report. What should I do to get the item to show in the report?

want to send accountant the GST report with both HSN code and item details. However, the item is not populating in the report for that follow these steps 
 step 1: Go to the GST reports under display 
 step 2: open GST registers and click on Sales register 
 step 3: then select combined option then item wise then both B2B and B2C
 step 4: select series ,relevant dates and other details then open report 
 step 5: click on custom column and add HSN code column then save it and open report again

Frequently AskedQuestions