Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the GST not matching in the software for certain transactions?

If the GST not matching in the software for certain transactions, you need to check below reasons: 
Step 1: Verify if you selected sales type or purchase type as itemwise or taxinclusive as a central, and specify the Tax rate in item master
Step 2: Ensure proper GST calculation for each row by hitting the enter button after entering the amount for each item.
Step 3: and also verify, if the sales type and purchase type are in individual and multi tax rate it should be the tax applied in bill sundry.

How do I export GST data from BUSY for audit purposes?.

To export GST data from BUSY for audit purposes, you can follow these steps:
1. Open BUSY and log in to your company.
2. Go to the "Reports" section.
3. Select the "GST Reports" option.
4. Choose the specific GST report you need for auditing.
5. Customize the columns and filters as per your requirements.
6. Click on the "Export" button.
7. Select the desired format (Excel or PDF) to export the GST data.
8. Save the exported file to your preferred location.
9. You can now use this exported file for audit purposes.

I am getting a very long purchase register report with a lot of bifurcations of taxes. I just need a consolidated view without any breakup of taxes. How can I generate such a summarized report?

To generate a consolidated and summarized Purchase Register report in BUSY without the detailed breakup of taxes, you can usually follow these steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to Purchase register Reports.
Step 3: Click on it to proceed.
Step 4: In the Purchase register Reports section,Look for the option labeled Show tax amount bifucation .
Step 5: disable it to access this specific report
Step 6: ReviewGenate the report .

I am unable to export the complete GST report with all details like item name, HSN code etc. It only exports few columns. What is the right way to export the full detailed report?

unable to export the complete GST report with all details like item name, HSN code etc. It only exports few columns, for that follow these steps 
step 1: Go to the GST reports under display
step 2: open GST registers and click on Sales register
step 3: then select combined option then item wise then both B2B and B2C
step 4: select series ,relevant dates and other details then open report
step 5: click on custom column and add HSN code column then save it and open report again

I am unable to claim input tax credit in BUSY. What should I check?Do I need to log in to the portal to review and file the uploaded data?

To claim the input tax credit in BUSY You need to follow this steps:
Step 1: Go to transaction menu
Step 2: Then click on gst misc. utilities option
Step 3: Then go to monthly ITC tagging as per gstr2a or 2b
Step 4: Then open the report for that month you want to claim the status in BUSY
Step 5: Then after opening the report you have to press F4 shortcut key
Step 6: Then you will be able to update the status of your
itc to claimed and save it.

What are the common mistakes made during data set up that impact GST reporting in BUSY?How to link advance payment, final invoice and customs invoice in software?

The common mistakes during the data entry that impact the GST Reporting in BUSY are mentioned below:
1. GST No. of party is incorrect or inactive.
2. Sale / Purchase type is selected wrongly.
3. Tax rate in the item master is incorrect.
4. ITC eligibility is selected wrong in purchase voucher.
For done advance payment to customer you need to record normal payment voucher in BUSY and create a reference no.
Then you can adjust that payment into purchase voucher and adjust the reference no. Also create import purchase voucher for custom duties.

I want to add a column in the supply output register report to indicate if the HSN code is valid or invalid. How can I do this?

In BUSY, there is not provision to add a column in the supply outward register to show the HSN code valid or invalid. However you can validate your item's HSN Code by using these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online and can select Single HSN or Multiple HSN.
Step 3: For all items select multiple and then load data.
Step 4: Select all and click on validate online and can see which HSN Code is valid or invalid.

I am unable to see the impact of my journal entries for GST adjustment in the B report. What should I do to resolve this?

If you are unable to see the impact of your GST adjustment in 3B report you need to ensure below mentioned points:
1. Gst nature of those journal entries should be correct
2. Ledger you have selected should be correct
3. Group of ledger should be correct
4. Amount gst specified in ledger of those entries should be correct and should be equal to actual gst
5. Make sure all adjustment enries should be correct otherwise it will leads to mismatch
6. Make sure you are using current and latest release of BUSY

I want to export the purchase register with all details like original purchase date, invoice received date etc. How can I do this in BUSY?

To export the purchase register of GST reports in BUSY, you need to follow these steps:
Step 1: Go to Display menu and click on GST Reports.
Step 2: Then, select GST Registers and select Purchase Register.
Step 3: You can filter the report by Local, Central or Combined.
Step 4: Enter the date range and open the report, here you can add columns if need through custom column feature.
Step 5: Click on Export button or press ALT+E and can export report in the given format such as PDF, Excel, Google Sheet, etc.

The ITC Reclaimed column is automatically getting added in my GST reports after a portal update. How can I prevent this column from showing?

GST report is a default report that is available in BUSY according to the template provided by BUSY so in case you want to hide or remove that column please follow these steps:
Step 1: Open your gst report in which you want to remove the column
Step 2: Then click on custom column
Step 3: Afterwards mention format name and untick the field id of that column and save the format
Step 4: Then go back to display and again open the report specify the format name and open it
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