Frequently Asked
Questions

Q: I want to file GST R through the BUSY but am running into errors. What troubleshooting can I do?

want to file GST R1 through the BUSY,Find out the steps to succesfully Direct upload gstr from BUSY Step 1: Go to the Administration menu and select Configuration. Step 2: Choose Features / Options and then GST / VAT. Step 3: Enter your GST portal username and make sure gst no also mentioned Step 4: Then go the Display menu and select GST Reports. Step 5: Then go to GST Returns Step 6 :Then go to GSTR-1 eReturn and select Direct Upload option Step 7 : Enter the date range and upload return

Q: What are the common data entry mistakes that lead to sales figure mismatches in different reports in BUSY?

To avoid these data entry mistakes and ensure accurate sales figures in your BUSY reports: Implement proper training for data entry personnel. Set up internal controls and review processes to catch and correct errors. Use accounting software features like data validation and reconciliation. Regularly reconcile your sales data with source documents. Double-check data entry for accuracy and completeness. Document discounts, returns, and refunds accurately. Use automated features for tax calculations and currency conversions. Periodically audit your sales data to identify and rectify discrepancies. Stay informed about GST or other tax regulations to ensure proper compliance.

Q: I want to enter an amount and view the parties billed for that IGST amount. Is there an option to do this?

To access the report regarding parties billed with IGST amount, follow these steps: step 1:Access the account books within the display menu. step 2:Click on the account register and open the desired sales or purchase report. step 3:Select the mode as either one sales type or purchase type. step 4:Choose all parties and specify the sales or purchase type as Central - multirate or item-wise. step 5:Select the series start and end dates, along with other relevant options, then open the report. step 6:The report will display only those parties associated with IGST amounts.

Q: How can I enter the party address details to ensure IGST is calculated instead of CGST & SGST for inter-state transactions?

To ensure IGST is calculated instead of CGST & SGST for inter-state transactions you can check the sales or purchase type selected as central - multi rate ot item wise then you can calculate IGST on transaction or incase your party was local but the shipping of his goods is on other state and he wants to calculate IGST on transaction then you can entered his shipping address deatils in billing shipping deatils and mention GST basis as per billing and shipping then software automatically calculate IGST on trandaction instead of CGST & SGST.

Q: I need to generate a report showing my registered, unregistered, and exempt expenses. How can I get this report in BUSY?

To Cross-verify the tax liability shown in the 3B report generated by BUSY with my original purchase/sale details, please follow steps : Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Other Reports Step 5: Look for the GST expense audit report Step 6: Review the Bifurcation of expense nature wise

Q: There is a difference between the GST amount in the entries and the actual GST paid. What could be the reason?

BUSYis essential for proper GST compliance. Here are steps to help you achieve this: Step 1: Ensure that you have correctly configured tax rates for various GST rates (e.g., 5%, 12%, 18%, and 28%). Step 2: Ensure consistency in data entry, including item descriptions, tax rates , and transaction dates. Step 3: Regularly reconcile your ITC calculations with your GST returns (e.g., GSTR-3B, GSTR-2A, GSTR-2B). Step 4: Double-check vendor invoices for accuracy, including GST details. Step 5: Reconcile the input GST (GST paid on purchases) with the output GST (GST collected on sales).

Q: Why am I not getting options for monthly or quarterly returns when creating a composition scheme party?

In BUSY, to configure and file Monthly or quarterly GST returns, you can follow these steps: Step 1: Open your BUSY software and navigate to the Administration and then configuration section. Step 2: found in the Features and option and then GST/VAT Configuration menu Step 3: See options related to the filing frequencies for your GST returns. Select Quarterly as the filing frequency. Step 4: Now, configure your specific GST return forms Step 5: As you approach the end of each quarter, prepare and verify your GST returns for the respective period within BUSY.

Q: I am getting a very long purchase register report with a lot of bifurcations of taxes. I just need a consolidated view without any breakup of taxes. How can I generate such a summarized report?

To generate a consolidated and summarized Purchase Register report in BUSY without the detailed breakup of taxes, you can usually follow these steps: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to Purchase register Reports. Step 3: Click on it to proceed. Step 4: In the Purchase register Reports section,Look for the option labeled Show tax amount bifucation . Step 5: disable it to access this specific report Step 6: ReviewGenate the report .

Q: I am unable to claim input tax credit in BUSY. What should I check?Do I need to log in to the portal to review and file the uploaded data?

To claim the input tax credit in BUSY You need to follow this steps: Step 1: Go to transaction menu Step 2: Then click on gst misc. utilities option Step 3: Then go to monthly ITC tagging as per gstr2a or 2b Step 4: Then open the report for that month you want to claim the status in BUSY Step 5: Then after opening the report you have to press F4 shortcut key Step 6: Then you will be able to update the status of your itc to claimed and save it.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to file GST R through the BUSY but am running into errors. What troubleshooting can I do?

want to file GST R1 through the BUSY,Find out the steps to succesfully Direct upload gstr from BUSY
 Step 1: Go to the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Enter your GST portal username and make sure gst no also mentioned
 Step 4: Then go the Display menu and select GST Reports.
 Step 5: Then go to GST Returns 
 Step 6 :Then go to GSTR-1 eReturn and select Direct Upload option
 Step 7 : Enter the date range and upload return

What are the common data entry mistakes that lead to sales figure mismatches in different reports in BUSY?

To avoid these data entry mistakes and ensure accurate sales figures in your BUSY reports: Implement proper training for data entry personnel. Set up internal controls and review processes to catch and correct errors. Use accounting software features like data validation and reconciliation. Regularly reconcile your sales data with source documents. Double-check data entry for accuracy and completeness. Document discounts, returns, and refunds accurately. Use automated features for tax calculations and currency conversions. Periodically audit your sales data to identify and rectify discrepancies. Stay informed about GST or other tax regulations to ensure proper compliance.

I want to enter an amount and view the parties billed for that IGST amount. Is there an option to do this?

To access the report regarding parties billed with IGST amount, follow these steps:
 step 1:Access the account books within the display menu.
 step 2:Click on the account register and open the desired sales or purchase report.
 step 3:Select the mode as either one sales type or purchase type.
 step 4:Choose all parties and specify the sales or purchase type as Central - multirate or item-wise.
 step 5:Select the series start and end dates, along with other relevant options, then open the report.
 step 6:The report will display only those parties associated with IGST amounts.

How can I enter the party address details to ensure IGST is calculated instead of CGST & SGST for inter-state transactions?

To ensure IGST is calculated instead of CGST & SGST for inter-state transactions you can check the sales or purchase type selected as central - multi rate ot item wise then you can calculate IGST on transaction or incase your party was local but the shipping of his goods is on other state and he wants to calculate IGST on transaction then you can entered his shipping address deatils in billing shipping deatils and mention GST basis as per billing and shipping then software automatically calculate IGST on trandaction instead of CGST & SGST.

I need to generate a report showing my registered, unregistered, and exempt expenses. How can I get this report in BUSY?

To Cross-verify the tax liability shown in the 3B report generated by BUSY with my original purchase/sale details, please follow steps : 
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
 Step 5: Look for the GST expense audit report 
 Step 6: Review the Bifurcation of expense nature wise

There is a difference between the GST amount in the entries and the actual GST paid. What could be the reason?

BUSYis essential for proper GST compliance. Here are steps to help you achieve this:
 Step 1: Ensure that you have correctly configured tax rates for various GST rates (e.g., 5%, 12%, 18%, and 28%). 
 Step 2: Ensure consistency in data entry, including item descriptions, tax rates , and transaction dates.
 Step 3: Regularly reconcile your ITC calculations with your GST returns (e.g., GSTR-3B, GSTR-2A, GSTR-2B).
 Step 4: Double-check vendor invoices for accuracy, including GST details.
 Step 5: Reconcile the input GST (GST paid on purchases) with the output GST (GST collected on sales).

Why am I not getting options for monthly or quarterly returns when creating a composition scheme party?

In BUSY, to configure and file Monthly or quarterly GST returns, you can follow these steps:
 Step 1: Open your BUSY software and navigate to the Administration and then configuration section.
 Step 2: found in the Features and option and then GST/VAT Configuration menu
 Step 3: See options related to the filing frequencies for your GST returns. Select Quarterly as the filing frequency.
 Step 4: Now, configure your specific GST return forms
 Step 5: As you approach the end of each quarter, prepare and verify your GST returns for the respective period within BUSY.

I am getting a very long purchase register report with a lot of bifurcations of taxes. I just need a consolidated view without any breakup of taxes. How can I generate such a summarized report?

To generate a consolidated and summarized Purchase Register report in BUSY without the detailed breakup of taxes, you can usually follow these steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to Purchase register Reports.
 Step 3: Click on it to proceed.
 Step 4: In the Purchase register Reports section,Look for the option labeled Show tax amount bifucation .
 Step 5: disable it to access this specific report
 Step 6: ReviewGenate the report .

I am unable to export the complete GST report with all details like item name, HSN code etc. It only exports few columns. What is the right way to export the full detailed report?

unable to export the complete GST report with all details like item name, HSN code etc. It only exports few columns, for that follow these steps 
 step 1: Go to the GST reports under display 
 step 2: open GST registers and click on Sales register 
 step 3: then select combined option then item wise then both B2B and B2C 
 step 4: select series ,relevant dates and other details then open report 
 step 5: click on custom column and add HSN code column then save it and open report again

I am unable to claim input tax credit in BUSY. What should I check?Do I need to log in to the portal to review and file the uploaded data?

To claim the input tax credit in BUSY You need to follow this steps:
 Step 1: Go to transaction menu
 Step 2: Then click on gst misc. utilities option
 Step 3: Then go to monthly ITC tagging as per gstr2a or 2b
 Step 4: Then open the report for that month you want to claim the status in BUSY
 Step 5: Then after opening the report you have to press F4 shortcut key 
 Step 6: Then you will be able to update the status of your 
 itc to claimed and save it.

Frequently AskedQuestions