Frequently Asked
Questions

Q: How can I filter and sort the data in reports?

To filter and summarize the data in reports of BUSY, you need to follow these steps: Step 1: Open the required report and click on Filter button or press F7 for filter the report. Step 2: You can select either Single Filter or Multiple Filter. Step 3: Then, you need select the field, operator and value and can filter the report. Step 4: On other way click on Summary button or press F5 for summarize the report. Step 5: You can select either Single Level or Multiple Level. Step 6: Select the field and can summary.

Q: The purchase invoices entered are not reflecting in the GSTR-A reconciliation report. What could be the reason, and how to resolve it?

There are steps you can take to resolve the issue. Here's what you should do: Step 1: Ensure that you've saved the changes you made to the purchase vouchers. Step 2: Verify that the transaction date of the purchase vouchers Step 3: Adjust the filters to show the vouchers with your changes. Step 4: Double-check the changes you made to the purchase vouchers for any data entry errors. Step 5: Verify that you have the necessary user permissions to make changes Step 6: Be cautious and backup your current data before attempting a restore.

Q: Why can't I see the tax rate wise bifurcation option while generating GST Summary report in BUSY? How do I enable this?

get a consolidated GST tax summary with tax bifurcation in BUSY by following these general steps: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST tax summary . Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Summary Step 5:Specify the date range of monthly and open the report . Step 6 : you will get the tax bifurcation as per report format .

Q: I made changes to the sales vouchers in BUSY but the changes are not reflecting. What should I do?

There are steps you can take to resolve the issue. Here's what you should do: Step 1: Ensure that you've saved the changes you made to the sales vouchers. Step 2: Verify that the transaction date of the sales vouchers Step 3: Adjust the filters to show the vouchers with your changes. Step 4: Double-check the changes you made to the sales vouchers for any data entry errors. Step 5: Verify that you have the necessary user permissions to make changes Step 6: Be cautious and backup your current data before attempting a restore.

Q: I made some changes in tax settings but it is not reflecting in the reports. What should I do?

Here are some common factors that might cause tax amount , please follow below steps : Step 1: Check both reports to ensure that all transactions are accurately recorded with the correct tax amounts, tax rates, and transaction dates. Step 2: If you've made adjustments or corrections to your data in one report but not in the other, Step 3: Changes in tax rates, tax rules, or exemptions can affect the tax amounts in your reports. Step 4: Some tax calculations involve rounding, and different reports Step 5: If one report includes incomplete or missing data,

Q: The net ITC amount shown in my reports appears incorrect. How should I troubleshoot to find the root cause?

To troubleshoot the issue of incorrect net ITC amount shown in reports, you can follow these steps: Step 1: Check the voucher entries and ensure that the correct values are entered for each transaction. Step 2: Verify if the date filters are set correctly to include all relevant transactions. Step 3: Examine the tax configurations and ensure that the tax rates and rules are accurately set. Step 4: If issue still occur after checking these points, Take a latest backup of the data. Step 5: Go to housekeeping menu and select update gst summary option.

Q: I am unable to understand from BUSY which invoices have local and IGST applied. What should I do?

To understand from BUSY which invoices have local and IGST applied, you need to follow the below steps: Step 1: Go to Display, then select GST Reports, then select GST Registers, Step 2: then select Supply Outward Register, then select All party, Step 3: then select correct date range, and then select the relevant information and then press F2 or OK, Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied. Step 5: You can understand from BUSY which invoices have local and IGST applied.

Q: I received debit notes on June but was unable to claim the ITC for them before the month ended. How can I claim the ITC for these debit notes in the current month?

To claim debit note in current month then follow the given steps : Step 1: Go to Transaction menu Step 2: Click on Gst Misc. utilities Step 3: Then click on Monthly ITC Tagging as per GSTR2A option Step 4: Then select as per party wise or voucher wise Step 5: Then specify month and click on OK button Step 6: Then select particular entry and press F4 Step 7: Then specify the status of teh ITC and select month Step 8: Then you can claimed invoice in current month

Q: I want to include sales returns data in the sales register in BUSY but am unable to. What is the setting required to include sales returns in the sales register?

To check if there are any sales returns to include in your GST report, you can follow these steps within your BUSY: Step 1: Go to Transactions menu Step 2: Select Sales or sales return Step 3: Review Sales Returns with specific date range Step 4: Double-check the details of each sales return, including the return date, the customer's information, the returned items, and the amount involved. Step 5: Review the final totals in your GST report to make sure they accurately reflect both your sales and sales returns for the reporting period.

Q: I am struggling to match my GST credit and cash ledgers in BUSY each month. What is the recommended way to enter GST payments to align the two ledgers?

If you are strugling to match gst credit and cash ledgers in BUSY then it is recommended to follow the process Step1 On each month at the time of gst payments go to the display menu in BUSY Step2 Click on GST Reports and select GST summaries then click GST summary Step3 select the date range for the period and ok Step4 press F4 to adjust taxes like regular tax adjustment , cross adjustment and RCM to regular tax adjustment then click on gst payment to pay the taxable amount to government

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I filter and sort the data in reports?

To filter and summarize the data in reports of BUSY, you need to follow these steps:
 Step 1: Open the required report and click on Filter button or press F7 for filter the report.
 Step 2: You can select either Single Filter or Multiple Filter.
 Step 3: Then, you need select the field, operator and value and can filter the report.
 Step 4: On other way click on Summary button or press F5 for summarize the report.
 Step 5: You can select either Single Level or Multiple Level.
 Step 6: Select the field and can summary.

The purchase invoices entered are not reflecting in the GSTR-A reconciliation report. What could be the reason, and how to resolve it?

There are steps you can take to resolve the issue. Here's what you should do:
 Step 1: Ensure that you've saved the changes you made to the purchase vouchers. 
 Step 2: Verify that the transaction date of the purchase vouchers
 Step 3: Adjust the filters to show the vouchers with your changes.
 Step 4: Double-check the changes you made to the purchase vouchers for any data entry errors.
 Step 5: Verify that you have the necessary user permissions to make changes 
 Step 6: Be cautious and backup your current data before attempting a restore.

Why can't I see the tax rate wise bifurcation option while generating GST Summary report in BUSY? How do I enable this?

get a consolidated GST tax summary with tax bifurcation in BUSY by following these general steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST tax summary .
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Summary
 Step 5:Specify the date range of monthly and open the report . 
 Step 6 : you will get the tax bifurcation as per report format .

I made changes to the sales vouchers in BUSY but the changes are not reflecting. What should I do?

There are steps you can take to resolve the issue. Here's what you should do:
 Step 1: Ensure that you've saved the changes you made to the sales vouchers. 
 Step 2: Verify that the transaction date of the sales vouchers
 Step 3: Adjust the filters to show the vouchers with your changes.
 Step 4: Double-check the changes you made to the sales vouchers for any data entry errors.
 Step 5: Verify that you have the necessary user permissions to make changes 
 Step 6: Be cautious and backup your current data before attempting a restore.

I made some changes in tax settings but it is not reflecting in the reports. What should I do?

Here are some common factors that might cause tax amount , please follow below steps :
 Step 1: Check both reports to ensure that all transactions are accurately recorded with the correct tax amounts, tax rates, and transaction dates.
 Step 2: If you've made adjustments or corrections to your data in one report but not in the other,
 Step 3: Changes in tax rates, tax rules, or exemptions can affect the tax amounts in your reports.
 Step 4: Some tax calculations involve rounding, and different reports
 Step 5: If one report includes incomplete or missing data,

The net ITC amount shown in my reports appears incorrect. How should I troubleshoot to find the root cause?

To troubleshoot the issue of incorrect net ITC amount shown in reports, you can follow these steps:
 Step 1: Check the voucher entries and ensure that the correct values are entered for each transaction.
 Step 2: Verify if the date filters are set correctly to include all relevant transactions.
 Step 3: Examine the tax configurations and ensure that the tax rates and rules are accurately set.
 Step 4: If issue still occur after checking these points, Take a latest backup of the data.
 Step 5: Go to housekeeping menu and select update gst summary option.

I am unable to understand from BUSY which invoices have local and IGST applied. What should I do?

To understand from BUSY which invoices have local and IGST applied, you need to follow the below steps: 
 Step 1: Go to Display, then select GST Reports, then select GST Registers, 
 Step 2: then select Supply Outward Register, then select All party, 
 Step 3: then select correct date range, and then select the relevant information and then press F2 or OK, 
 Step 4: These reports will provide party-wise and invoice-wise details of CGST, SGST, and IGST applied. 
 Step 5: You can understand from BUSY which invoices have local and IGST applied.

I received debit notes on June but was unable to claim the ITC for them before the month ended. How can I claim the ITC for these debit notes in the current month?

To claim debit note in current month then follow the given steps :
 Step 1: Go to Transaction menu 
 Step 2: Click on Gst Misc. utilities 
 Step 3: Then click on Monthly ITC Tagging as per GSTR2A option
 Step 4: Then select as per party wise or voucher wise 
 Step 5: Then specify month and click on OK button
 Step 6: Then select particular entry and press F4 
 Step 7: Then specify the status of teh ITC and select month 
 Step 8: Then you can claimed invoice in current month

I want to include sales returns data in the sales register in BUSY but am unable to. What is the setting required to include sales returns in the sales register?

To check if there are any sales returns to include in your GST report, you can follow these steps within your BUSY:
 Step 1: Go to Transactions menu 
 Step 2: Select Sales or sales return 
 Step 3: Review Sales Returns with specific date range 
 Step 4: Double-check the details of each sales return, including the return date, the customer's information, the returned items, and the amount involved.
 Step 5: Review the final totals in your GST report to make sure they accurately reflect both your sales and sales returns for the reporting period.

I am struggling to match my GST credit and cash ledgers in BUSY each month. What is the recommended way to enter GST payments to align the two ledgers?

If you are strugling to match gst credit and cash ledgers in BUSY then it is recommended to 
 follow the process
 Step1 On each month at the time of gst payments go to the display menu in BUSY 
 Step2 Click on GST Reports and select GST summaries then click GST summary 
 Step3 select the date range for the period and ok
 Step4 press F4 to adjust taxes like regular tax adjustment , cross adjustment and RCM to 
 regular tax adjustment then click on gst payment to pay the taxable amount to government

Frequently AskedQuestions