Frequently Asked Questions

You can contact us on same number apart from that you can also contact to your registered channel partner for the same
 Otherwise if you want to remove column in GST report please follow given below steps:
 Step 1: Open your gst report in which you want to remove the column
 Step 2: Then click on custom column
 Step 3: Afterwards mention format name and untick the field id of that column and save the format
 Step 4: Then go back to display and again open the report specify the format name and open it

If you are unable to generate GST reports in the updated version of BUSY, please follow these steps:
Step 1: Open BUSY and ensure that you are using the latest version.
Step 2: Go to GST and VAT configuration and check that you have selected the type as GST
Step 3: Now go to the GST reports section under display menu.
Step 4: Choose the specific GST report you want to generate, such as GSTR-1, GSTR-3B, or GSTR-9.
Step 5: Enter the required details, such as the reporting period and the GSTIN.
Step 6: Click on the Generate button to generate the report.

Difference show due to many Reason such as account not tag in bill sundry or tag wrong account in bill sundry. 
 If Show difference between Gst Report and sale Register you can check these steps: 
 1. Take Backup of your data 
 2. Check Report in short Range and find difference date 
 3. Then check entry of that date and check any bill sundry use in vouchers or not 
 4. If bill sundry use check account tag properly or not 
 5. Check in item master may be tag some wrong account there

In BUSY, tax will calulate at voucher entry on the basis of tax category specify in item and and sales/purchase types select during invoicing and the tax will paid as per filing status of GSTR3B on the basis of difference between input and output tax. 
In BUSY, you can check the total output tax and input tax with difference for specific period in GST summary by follow these steps:
Step 1: Go to display then click on GST reports
Step 2: Choose the GST summaries then select the GST summary.
Step 3: Mention the date range and view the report.

In BUSY, We have option of Monthly ITC Tagging which we can use to show the previous pending voucher in any month as per our requirement. In GST reports, we can enable the option Monthly ITC Tagging then will show data as per tagging.
 Pls Follow the Below Steps :
 Step 1: Transactions
 Step 2: GST Misc Utilities
 Step 3: Click on monthly ITC tagging as per GSTR 2A or GSTR 2B as per your requirement.
 Step 4: Select the voucher then press F4 Shortcut Key, Mention the status as Claimed then select the Return period.

For GSTR-1 report series wise we need to create voucher series group below are the step to create voucher series group 
Step 1: Open a BUSY company 
Step 2: go to administration, then configuration, then voucher series configuration. 
Step 3: Then click on voucher series group management and click on the Add voucher series group option to create a series group. 
Step 4: Tag the particular series under the series group. 
Step 5: Go to the display option, then GST Reports, then GST Return, and then GSTR-1. Select the voucher series group to generate the series-wise report.

Getting errors while generating a GST returns JSON file from BUSY ,To resolve these errors, follow these steps:
 Step 1: Carefully read and understand the error message
 Step 2: Ensure that all invoices, transactions, and entries are correctly recorded, with the appropriate tax rates and classifications.
 Step 3: Reconcile your data in BUSY with the data in the GST portal. 
 Step 4: Review your data for duplicate entries, which can cause errors in the JSON file
 Step 5: Make sure that you follow the correct steps and that the software generates the JSON file accurately.

To correctly file GSTR-1 in BUSY, showing exempt sales as Nil Rated/Exempt, Here's how to do it:
 Step 1: ensure that you have set up a tax category for exempt sales in BUSY.
 Step 2: Seelct an Exempt sales type in voucehr entry 
 Step 3: record sales transactions in BUSY
 Step 4: Double-check that the tax rate in the voucher for exempt sales
 Step 5: Once you've recorded all your sales transactions, generate the GSTR-1 report.
 Step 6: carefully review the GSTR-1 report to ensure that your exempt sales are correctly categorized as Nil Rated/Exempt.

Here are common reasons for the mismatch and potential solutions:
 Step 1: Check Incomplete or Missing Transactions.
 Step 2: Check for any unrecorded transactions and enter them into your accounting software.
 Step 3: Double-check the tax rates and tax codes used for each transaction.
 Step 4: Changes in GST tax rates by the government can lead
 Step 5: If the discrepancy is complex or persists,consider consulting a tax professional or a chartered accountant who is well-versed in GST compliance.
 Step 6 : Check GST Audit report and reconcile report to find mistch amounts and accounts .

Here are some common factors that might cause tax amount , please follow below steps :
 Step 1: Check both reports to ensure that all transactions are accurately recorded with the correct tax amounts, tax rates, and transaction dates.
 Step 2: If you've made adjustments or corrections to your data in one report but not in the other,
 Step 3: Changes in tax rates, tax rules, or exemptions can affect the tax amounts in your reports.
 Step 4: Some tax calculations involve rounding, and different reports
 Step 5: If one report includes incomplete or missing data,