Frequently Asked Questions

You can contact us on same number apart from that you can also contact to your registered channel partner for the same
 Otherwise if you want to remove column in GST report please follow given below steps:
 Step 1: Open your gst report in which you want to remove the column
 Step 2: Then click on custom column
 Step 3: Afterwards mention format name and untick the field id of that column and save the format
 Step 4: Then go back to display and again open the report specify the format name and open it

If you are unable to generate GST reports in the updated version of BUSY, please follow these steps:
Step 1: Open BUSY and ensure that you are using the latest version.
Step 2: Go to GST and VAT configuration and check that you have selected the type as GST
Step 3: Now go to the GST reports section under display menu.
Step 4: Choose the specific GST report you want to generate, such as GSTR-1, GSTR-3B, or GSTR-9.
Step 5: Enter the required details, such as the reporting period and the GSTIN.
Step 6: Click on the Generate button to generate the report.

Difference show due to many Reason such as account not tag in bill sundry or tag wrong account in bill sundry. 
 If Show difference between Gst Report and sale Register you can check these steps: 
 1. Take Backup of your data 
 2. Check Report in short Range and find difference date 
 3. Then check entry of that date and check any bill sundry use in vouchers or not 
 4. If bill sundry use check account tag properly or not 
 5. Check in item master may be tag some wrong account there

In BUSY, tax will calulate at voucher entry on the basis of tax category specify in item and and sales/purchase types select during invoicing and the tax will paid as per filing status of GSTR3B on the basis of difference between input and output tax. 
In BUSY, you can check the total output tax and input tax with difference for specific period in GST summary by follow these steps:
Step 1: Go to display then click on GST reports
Step 2: Choose the GST summaries then select the GST summary.
Step 3: Mention the date range and view the report.

In BUSY, We have option of Monthly ITC Tagging which we can use to show the previous pending voucher in any month as per our requirement. In GST reports, we can enable the option Monthly ITC Tagging then will show data as per tagging.
 Pls Follow the Below Steps :
 Step 1: Transactions
 Step 2: GST Misc Utilities
 Step 3: Click on monthly ITC tagging as per GSTR 2A or GSTR 2B as per your requirement.
 Step 4: Select the voucher then press F4 Shortcut Key, Mention the status as Claimed then select the Return period.

For GSTR-1 report series wise we need to create voucher series group below are the step to create voucher series group 
Step 1: Open a BUSY company 
Step 2: go to administration, then configuration, then voucher series configuration. 
Step 3: Then click on voucher series group management and click on the Add voucher series group option to create a series group. 
Step 4: Tag the particular series under the series group. 
Step 5: Go to the display option, then GST Reports, then GST Return, and then GSTR-1. Select the voucher series group to generate the series-wise report.

To claim debit note in current month then follow the given steps :
 Step 1: Go to Transaction menu 
 Step 2: Click on Gst Misc. utilities 
 Step 3: Then click on Monthly ITC Tagging as per GSTR2A option
 Step 4: Then select as per party wise or voucher wise 
 Step 5: Then specify month and click on OK button
 Step 6: Then select particular entry and press F4 
 Step 7: Then specify the status of teh ITC and select month 
 Step 8: Then you can claimed invoice in current month

To check if there are any sales returns to include in your GST report, you can follow these steps within your BUSY:
 Step 1: Go to Transactions menu 
 Step 2: Select Sales or sales return 
 Step 3: Review Sales Returns with specific date range 
 Step 4: Double-check the details of each sales return, including the return date, the customer's information, the returned items, and the amount involved.
 Step 5: Review the final totals in your GST report to make sure they accurately reflect both your sales and sales returns for the reporting period.

If you are strugling to match gst credit and cash ledgers in BUSY then it is recommended to 
 follow the process
 Step1 On each month at the time of gst payments go to the display menu in BUSY 
 Step2 Click on GST Reports and select GST summaries then click GST summary 
 Step3 select the date range for the period and ok
 Step4 press F4 to adjust taxes like regular tax adjustment , cross adjustment and RCM to 
 regular tax adjustment then click on gst payment to pay the taxable amount to government

If narration field showing data in supply inward register but not in ITC Claimed register report that means custom column is not added correctly in ITC Claimed Register report can add narration column by following steps:-
 Step1: After open the ITC Claimed Register report then go click in custom column tab in the top of report.
 Step2: Add Format name and then click on add new column ,enter heading name , position and data type , then do select inventory voucher header in category field and select narration field and then resave column and reload report.