Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I need to check a lot of bills in detail for ITC liability additions. This seems very tedious going bill by bill. What is the most efficient way to do these bulk updates?

To check a lot of bills in detail for ITC liability additions, it seems very tedious to go bill by bill, so you need to follow the below steps:
Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report.
Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc.

I am unable to file my GSTR-B return properly. The portal is showing an error related to ITC on my debit notes. How can I resolve this?

There could be several reasons for this issue. Here's how you can troubleshoot:
Step 1: Ensure that you have downloded the GSTR 2A data into your accounting software correctly.
Step 2: Verify that the data from GSTR 2A matches the period for which you are preparing the GSTR 3B return.
Step 3: Reconcile data from gst misc. utilities.
Step 4: Ensure that the credits you are trying to claim in GSTR 3B are eligible as per GST rules.
Step 5: Make sure that the ITC entries match the data in GSTR 2A.

Why is BUSY not picking up the transaction details accurately for GST computation? What can I do to ensure the values are captured correctly?

To ensure accuracy in GST calculations, you can check some of the reasons when BUSY is not capturing transaction details accurately:
1: Incorrect entries or entries contain some invalid data
2: Wrong tax charged or wrong voucher type selected
3: Skip defining the tax rate in the item master
It is important to review your data and ensure that all entries are accurate and match properly
You can refer to our Supply Outward/Inward Register & Audit Report of GST reports through which you can find the entry which contains your invalid data.

BUSY is showing API authentication expired error when I try to download GST returns. What should I do to renew API authentication?

To authenticate API expired error in BUSY while try to download GST Returns 
you need to follow the steps
Step1 Go to GST portal and login it then click on my profile option
Step2 Click on manage API access
Step3 enable api access and set the access limit and confirm
Step4 restart BUSY then open company and go to transaction menu and click on GST Misc
utilities and click on download GSTR data then select your Required GSTR option and select the month then click on download

I want to check total purchases as well as purchase details per party in BUSY. Is it possible to generate such reports?

To generate party wise Purchase Register you can follow these steps: Step 1: Go to Display Menu
Step 2: Click on GST Reports
Step 3: Click on GST Registers
Step 4: under GST Registers click on Purchase Register
Step 5: Select Combined option
Step 6: Select Bill –Wise option
Step 7: Select Both B2B and B2C option.
Step 8: Select purchase register bill – wise window
Step 9: Select account master range and if you want to generate single account purchase register.
and choose required date range. click on OK

How can I stop the system from including ineligible ITCs while calculating my tax liability? They are increasing my GST amount.

If you want to stop the system from including Ineligible ITCs in gst calculation please follow these steps: 
Step 1: While making the purchase invoice select itc eligibility as ineligible
Step 2: Then go to transactions tab
Step 3: Then click on gst miscellaneous utilities
Step 4: Afterwards select Monthly itc tagging as per GSTR 2A/2B
Step 5: Open the report from party wise or date-wise as required
Step 6: Then select the entry and press f4 and change the status to ineligible as per the sections

My monthly auto-generated ITC statement is not showing my full input tax credit. What should I do to reconcile it?

To reconcile your monthly auto-generated ITC statement and ensure it reflects your full input tax credit, you can follow these steps:
Step 1 : To change the status pending ITC Entries go to the Transacton menu .
Step 2: Click on Gst Misc Utilities option.
Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
Step 4 : Select Partywise .
Step 5 : In report view enable show previous/Current year transaction .
Step 6 : Select the entry and press F4 to change the status ,

I created a new company but the GST is not getting applied on the invoices. What could be the reason?

If you have created a new company in BUSY and the GST is not getting applied on the invoices, it is possible that you created the company without enabling GST in it. To enable GST, please follow the steps given below:
Step 1: Go to the Administration tab.
Step 2: Click on the Features and Options tab.
Step 3: Click on the GST/VAT option and enable GST from there. Also, click on Create default GST masters. After saving the configuration, all relevant masters and other details will start to show within the company.

I am unable to generate the GST report in BUSY. It shows error code R How can I resolve this?

Yes, we can guide you how to generate and download GSTR eReturns from BUSY. To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.

I have made some changes in invoice but in gst summary it is shwoing wrong amount. What should I do?

If you have made some changes in invoice but total is not updating then yo have to perform below mentioned steps :
Note : If you have a latest backup.
Step 1: Go to housekeeping menu.
Step 2: Run Update voucher GST Summary for partial date and mention that period of time.
Step 3: Go to Display menu then GST Reports then GST Returns.
Step 4: Open GSTR 1 report after enabling required field.
Step 5: You can match the total number of invoice with their total and taxable amount as well.
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