Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
How can I get the export feature for GST reports to work in older Excel versions?
You can export your GST Reports in lower verion of excel but in case if show error about 97 version error during the Export from BUSY then you can repair your excel from control panel in your system and then restart your system and then exprot GST Reports.If issue persist then need to make sure that Excel and BUSY has installed in same drive.If still issue persist then you can reinstall your excel with heigher Version,
To export GST report in Excel you can follow some steps:
Step 1: Go to the Display and then click on GST Report option.
Step 2: Now select your Required report and select the option for which you want to generate report as per your requirement.
Step 3: Now click on Export option amd select Microsoft excel option in Data format field .
Step 4: Now give the parth for export file from BUSY in your system and click on OK option .
Why am I unable to adjust my input tax credit against my GST liability in the system?
There could be several reasons why you are unable to adjust your input tax credit against your GST liability in the system. Some possible reasons could include:
1. Incorrect entry: Double-check if you have entered the correct details while adjusting the input tax credit. Make sure the amounts and tax types are accurate.
2. Insufficient credit balance: Ensure that you have enough input tax credit available to adjust against your GST liability. If the credit balance is insufficient, you won't be able to make the adjustment.
3. Mismatched tax periods: Verify that the tax periods of the input tax credit and the GST liability match. You can only adjust the credit against the liability within the same tax period.
4.Click on display menu and select GST report.
a. Select GST summary and enter date range.
b. use the F4 option to auto adjust input and output liabilities.
c. Save each entry by F2 .
What if GST summary has incorrect amounts
To identify and resolve the amount mismatch or incorrect in GST Summary, you need to first find out which part is causing the mismatch, such as Input, Output, or others. Then, you can follow these steps:
Step 1: Open the report in short range and find the date when the mismtach occurs.
Step 2: Ensure that no Output opening exist which carry forwarded from last period.
Step 3: Chek the GST nature selected in the accounting vouchers is correct or not.
Step 4: Ensure that the tax is applied properly in the vouchers.
Step 5: Ensure that the tax account selected in the sale/purchase type and tax bill sundries is correct or not.
Step 6: Verify that the tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is correct ot not.
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
Is it possible to claim ITC of previous financial year in the current financial years?
Yes, you can claim ITC of previous financial year in the current financial year by using these steps:
Step 1: In last year go to transactions menu and click on gst misc. utilities.
Step 2: Select monthly ITC tagging as per GSTR2B then enter the period and open the report.
Step 3: After opening the report press F4 on the entries which you want to claim and mark as claimed then specify the claimed month.
Step 4: Go back to administration menu then click on change financial year and select carry pending ITC entries to financial year then press start button.
Step 5: After that change financial year and in current year go to transactions menu and click on gst misc. utilities.
Step 6: Select monthly ITC tagging as per GSTR2B then enter the period and set Y on show previous year transactions.
Step 7: After opening the report press F4 on the previous entry the mark as claimed and enter the claimed month.
How can I show ITC of voucher in the next month?
You can use our ITC tagging features through this feature you can specify claimed or pending status of your voucher ITC in BUSY respectively you will get the result in report.
Please follow below steps for using ITC tagging in BUSY:
Step 1: Go to transaction menu
Step 2: Then click on gst misc. utilities option
Step 3: Then go to monthly ITC tagging as per gstr2a or 2b
Step 4: Then open the report for that month you want to change the status in BUSY
Step 5: Then after opening the report you have to press F4 shortcut key
Step 6: Then you will be able to update the status of your voucher ITC your have to specify status pending and select next month and then specify found in which month on portal save it
Note : you have to tag ITC of all voucher when you are using tagging feature of BUSY
How do I handle taxes and VAT in BUSY
BUSY is a GST-ready software that can help you handle GST and VAT in your business transactions. You can use the following features of BUSY to manage GST and VAT:
1. You can create default masters for tax, category, and other details. You can also enter your GSTN and Aadhaar number in the account master.
2. You can generate state-wise sales tax reports and configure VAT registers as per your requirements.
3. You can record outward and inward supplies with GST impact and avail input tax credit on your purchases. You can also handle (RCM)reverse charge mechanism and GST payment transactions.
4. You can generate GST summary and e-return in JSON format and reconcile your GSTR-1/2A/2B/3B. You can also use the IFF feature to directly upload monthly returns for quaterly filers.
5. You can print invoices with GST details and digital signature.
6. You can also use the montly ITC tagging feature for claim exact ITC as per the GSTR-2B
I am getting mismatch between input and output while filing GST return How to resolve it
To identify and resolve the mismatch in GST Summary, you need to first find out which part is causing the mismatch, such as Input, Output, or others. Then, you can follow these steps:
Step 1: Open the report in short range and find the date when the mismtach occurs.
Step 2: Ensure that no Output opening exist which carry forwarded from last period.
Step 3: Chek the GST nature selected in the accounting vouchers is correct or not.
Step 4: Ensure that the tax is applied properly in the vouchers.
Step 5: Ensure that the tax account selected in the sale/purchase type and tax bill sundries is correct or not.
Step 6: Verify that the tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is correct ot not.
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How to troubleshoot GST summary mismatch
To identify and resolve the mismatch in GST Summary, you need to first find out which part is causing the mismatch, such as Input, Output, or others. Then, you can follow these steps:
Step 1: Open the report in short range and find the date when the mismtach occurs.
Step 2: Ensure that no Output opening exist which carry forwarded from last period.
Step 3: Chek the GST nature selected in the accounting vouchers is correct or not.
Step 4: Ensure that the tax is applied properly in the vouchers.
Step 5: Ensure that the tax account selected in the sale/purchase type and tax bill sundries is correct or not.
Step 6: Verify that the tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is correct ot not.
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
I am getting interrupted connectivity issues with GST portal while using the software. What can I do to resolve this?
If you are experiencing interrupted connectivity issues with the GST portal while using the software, there are a few steps you can take to resolve this problem:
1. Check your internet connection: Ensure that you have a stable and reliable internet connection. If you are using a Wi-Fi network, try connecting directly to the modem with an Ethernet cable to rule out any Wi-Fi-related issues.
2. Clear your browser cache: Clearing your browser cache can help resolve any temporary issues that may be causing connectivity problems. Go to your browser settings and clear the cache, cookies, and browsing history.
3. Disable browser extensions: Some browser extensions or add-ons can interfere with the connectivity to the GST portal. Disable any extensions that you are not using or try accessing the portal in an incognito or private browsing window.
4. Restart your computer and modem: Sometimes, a simple restart can fix connectivity issues.
Why is my HSN data not getting uploaded even though no error is showing? How to resolve this?
If your HSN data is not getting uploaded even though no error is showing,
You need to have a valid HSN code. You need to follow the below steps:
Step 1: Go to Transactions and click on GST Misc. Utilities.
Step 2: Click on Validate HSN Online. You'll be prompted to select the option for validation. Choose whether you want to validate a single HSN code or multiple HSN codes.
Step 3: If you selected the Multiple HSN option, select all items and click on Load Data.
Step 4: Select the All option and click on Validate Online.
Step 5: Also, you can do validation for the single item master, modify the item master, and click on validate hsn code.
Step 6: Then you correct the HSN code in item master."
If your turnover is above 50L, you need to take a 6-digit HSN code, even if it is valid but still showing an error.
