Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
I am getting mismatch between input and output while filing GST return How to resolve it
To identify and resolve the mismatch in GST Summary, you need to first find out which part is causing the mismatch, such as Input, Output, or others. Then, you can follow these steps:
Step 1: Open the report in short range and find the date when the mismtach occurs.
Step 2: Ensure that no Output opening exist which carry forwarded from last period.
Step 3: Chek the GST nature selected in the accounting vouchers is correct or not.
Step 4: Ensure that the tax is applied properly in the vouchers.
Step 5: Ensure that the tax account selected in the sale/purchase type and tax bill sundries is correct or not.
Step 6: Verify that the tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is correct ot not.
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How to troubleshoot GST summary mismatch
To identify and resolve the mismatch in GST Summary, you need to first find out which part is causing the mismatch, such as Input, Output, or others. Then, you can follow these steps:
Step 1: Open the report in short range and find the date when the mismtach occurs.
Step 2: Ensure that no Output opening exist which carry forwarded from last period.
Step 3: Chek the GST nature selected in the accounting vouchers is correct or not.
Step 4: Ensure that the tax is applied properly in the vouchers.
Step 5: Ensure that the tax account selected in the sale/purchase type and tax bill sundries is correct or not.
Step 6: Verify that the tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is correct ot not.
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
I am getting interrupted connectivity issues with GST portal while using the software. What can I do to resolve this?
If you are experiencing interrupted connectivity issues with the GST portal while using the software, there are a few steps you can take to resolve this problem:
1. Check your internet connection: Ensure that you have a stable and reliable internet connection. If you are using a Wi-Fi network, try connecting directly to the modem with an Ethernet cable to rule out any Wi-Fi-related issues.
2. Clear your browser cache: Clearing your browser cache can help resolve any temporary issues that may be causing connectivity problems. Go to your browser settings and clear the cache, cookies, and browsing history.
3. Disable browser extensions: Some browser extensions or add-ons can interfere with the connectivity to the GST portal. Disable any extensions that you are not using or try accessing the portal in an incognito or private browsing window.
4. Restart your computer and modem: Sometimes, a simple restart can fix connectivity issues.
Why is my HSN data not getting uploaded even though no error is showing? How to resolve this?
If your HSN data is not getting uploaded even though no error is showing,
You need to have a valid HSN code. You need to follow the below steps:
Step 1: Go to Transactions and click on GST Misc. Utilities.
Step 2: Click on Validate HSN Online. You'll be prompted to select the option for validation. Choose whether you want to validate a single HSN code or multiple HSN codes.
Step 3: If you selected the Multiple HSN option, select all items and click on Load Data.
Step 4: Select the All option and click on Validate Online.
Step 5: Also, you can do validation for the single item master, modify the item master, and click on validate hsn code.
Step 6: Then you correct the HSN code in item master."
If your turnover is above 50L, you need to take a 6-digit HSN code, even if it is valid but still showing an error.
Why is there a big difference between my profit amount and GST payable amount in BUSY? Shouldn't my GST liability be in line with my profit?
The difference between your profit amount and the GST payable amount in BUSY . please follow below steps :
Step 1: GST liability depends on when you receive or make payments, not necessarily when you recognize revenue or expenses for accounting purposes.
Step 2: Accounting profit is often calculated on an accrual basis, which records income and expenses when they are earned or incurred, regardless of when the cash actually changes hands
Step 3: The GST payable amount can be reduced by claiming input tax credits (ITC) for GST paid on expenses related to your business.
Step 4: Certain supplies may be exempt from GST or zero-rated, meaning you don't charge GST on them.
Step 5: GST rules and rates can vary, with some supplies being subject to different rates.
Step 6: Some transactions may require special tax adjustments, such as when you dispose of assets or make adjustments for bad debts.
The detailed bill information is missing in the exported GST report. How can I get the complete bill details to show up in the report?
In BUSY all GST Report are updated as per GST report formats you need to check which bill information is missing in GST report and confirm & Check BUSY latest version and Release.
If GSTR-1 report missing any bill information you can check sales register or modify sale voucher and save it.
Step 1: Check Sales Register:
Navigate to the sales register in BUSY to cross-verify the details of the sales transactions.
Ensure that all relevant bill information is recorded accurately.
Step 2: Modify Sale Vouchers if Necessary:
If you identify missing information, you can modify the corresponding sale vouchers in BUSY.
Update the voucher details to include any missing information.
Step 3: Save Changes: After making modifications, save the changes to the sale vouchers.
Step 4: Recheck GSTR-1 Report: Run the GSTR-1 report again to verify that the missing bill information has been updated.
I want to move my BUSY data to a new computer. What is the proper way to do this?
To move my BUSYdata to a new computer
Backup Data: To take backup of your data from BUSYfollow these steps:
Step 1: Open BUSYand select Backup Data option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Restore Data: To restore data in BUSYfollow these steps:
Step 1: Open BUSYand select Restore Data option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
The website shows an error when I try to download quarterly reports. How can I fix this?
If the website shows an error when I try to download quarterly reports, you can download from BUSY in automatic way for this, you need to follow the below steps:
Step 1: First, confirm that the GST portal user name should be mentioned in the GST/VAT option. To confirm this, go to Administration, then select Configuration, then select Features & Options, then select the GST/VAT option in which you have to mention the GST portal user name.
Step 2: Then you need to set API access from your GST portal and download the quarterly GST reports.
Step 3: Login to your GST portal and go to the profile. Click on the Manage API Access option, then give it 30 days of access.
Step 4: Open a company go to the GST misc. utilities option and open the download GSTR json data report and download the quarterly GST reports report.
How can I generate separate % and % GST sales reports for my CA in BUSY?
To generate separate 5% and 12% GST sales reports for your CA in BUSY, Here's how you can do it:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates
Step 8: Remember to ensure that your transactions are correctly categorized with the appropriate GST rates (5% or 12%) in your accounting software
What is ITC tagging, and how do I do it for previous period's purchases reflecting in the current month's GSTR-B?
Monthly ITC Tagging utility, will be used to claim ITC and the same will be reflected in GSTR 3B. On selecting the Monthly ITC Tagging utility, a Monthly ITC Tagging message box appears with following two options i.e party wise and voucher wise
Here are the steps for ITC tagging of GSTR2B
Step 1: Go to Transaction menu
Step 2: Click on Gst misc. utilites
Step 3: Then you need to download gstr2b data and click on Monthly ITC tagging as per GSTR2B
Step 4: Then select as per party wise or voucher wise
Step 5: Then specify Month and click on OK button
Step 6: Then Select entries and press F4 to specify the status of the entry
Step 7: Then select ITC status, return period, GSTR 2B status as per your requirement
Step 8: Then you can claim invoice in the next month
