Frequently Asked Questions

Solutions to common issues related to Taxation — Gst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to purchase goods locally and write them off as ineligible ITC. But the system is still showing it as a pending ITC credit. What should I do? 

you need to take the following steps to rectify the situation: 
 Step 1 : To change the status pending ITC Entries go to the Transacton menu .
 Step 2: Click on Gst Misc Utilities option.
 Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 4 : Select Partywise . 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status ,

What steps should I take if my C.A. says there is a problem with my G.S.T. matching but I don't follow what they are telling me? 

precautions should I take before filing GST to avoid mismatches, please follow below steps :
 Step 1: Verify that the tax rates and values match the invoices and are correctly categorized.
 Step 2: Enter details of your purchase transactions, such as invoices, debit notes, and credit notes.
 Step 3: Reconcile your data with your financial records to ensure all sales and purchases 
 Step 4: Generate GST returns and summary reportsincludes GSTR-1 (for outward supplies), GSTR-2 (for inward supplies), and GSTR-3 (monthly summary).

I am unable to see the ITC claim summary section in my GST return filing after making it invisible. How can I make it visible again? 

To Tag entries in monthly GST retuen please follow below steps :,
 Step 1 : To change the status pending ITC Entries go to the Transacton menu .
 Step 2: Click on Gst Misc Utilities option.
 Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 4 : Select Partywise . 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status ,

When I try to upload the CSV file from BUSY to Excel, I get a runtime error and the software crashes. How can I resolve this? 

If you are facing runtime error while exporting data from BUSY to excel please ensure given points:
 1. Make sure you are using current and latest release of BUSY software
 2. Ensure that you have the excel 2013 and onwards for proper exporting
 3. Make sure your gst data is correct
 4. You can repair your excel and then try to export CSV file again
 5. If same issue persist you can check by exporting CSV from another PC or reinstall your BUSY

What steps should I take if my sales entries and GST data do not match when filing returns? How can I identify the cause? 

To resolve the mismatch in sale and GST Data you can follow steps : 
 Step 1- Take the backup of your concern company. 
 Step 2- Open your company and go to house keeping 
 Step 3- After click on house keeping Click on the Update Voucher GST Summary. 
 Step 4- Click on the partial or can select full and run the process. 
 Note: If issue exist then you need to check in short range in sale and GST reports.

Why am I unable to see my B report for the full year? How can I generate the B report for the past months? 

To see the GSTR 3B report for full year or for past 5 months follow the steps 
 Step1 Go to administration menu and click on Configuration 
 Step2 click on feature option and click on GST VAT option 
 Step3 Select Return filling frequency as default and save 
 Step4 then go to display menu and click on GST reports 
 Step5 Click on GST Return and select GSTR 3B then select the date range as per your requirement 
 and ok

I am unable to see the option to claim ITC on debit notes in my GSTR-B return. Why is this option not visible? 

To Tag entries in monthly GST retuen please follow below steps :,
 Step 1 : To change the status pending ITC Entries go to the Transacton menu .
 Step 2: Click on Gst Misc Utilities option.
 Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 4 : Select Partywise . 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status ,

I want to see my purchases for a particular timeframe (e.g. one month). Where can I find this purchase report in BUSY? 

You can generate your purchase register report particular timeframe (e.g. one month).In BUSY you can follow these steps:
 Step 1: Go to Display Menu
 Step 2: Click on GST Reports
 Step 3: Click on GST Registers
 Step 4: under GST Registers click on Purchase Register
 Step 5: Select Combined option 
 Step 6: Select Bill –Wise option
 Step 7: Select Both B2B and B2C option.
 Step 8: Select purchase register bill – wise and choose required date range.
 Step 9: click on OK

I want to check the total sales for a particular month in BUSY. What reports should I generate for monthly sales summary? 

to check the total sales for a particular month in BUSY follow these steps 
 step 1: go to the accont books under display menu 
 step 2: then open Account register and click on sales register 
 step 3: select all sales type then open with all parties 
 step 5: select all series , start and end date also there is other relevant options you can select as per required .
 step 6: there you can see whole sales register .

I am unable to find the filter option to search for pending input tax credit (ITC). How can I locate it? 

To Tag entries in monthly GST retuen please follow below steps :,
 Step 1 : To change the status pending ITC Entries go to the Transacton menu .
 Step 2: Click on Gst Misc Utilities option.
 Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 4 : Select Partywise . 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status ,
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