Frequently Asked
Questions

Q: How do I configure TDS and other tax related compliances in BUSY?

To configure TDS in BUSY, you need to follow these steps: Step 1: Go to Administration and click on configuration. Step 2: Select Features / Option then click on TDS/TCS. Step 3: Tick on Enable TDS Reporting and enter all the necessary information such as TAN No, Company Address, Responsible Person's Details etc. Step 4: Next, configure warnings for payment and purchase and other configurations the save. Step 5: Now, you have to enable TDS in the Party master or in Expense ledger( If applicable). Further, other tax related configurations like GST already enabled when you create company in BUSY.

Q: How to fix TDs not calculating proper?

There might be multiple reason for not calculating tds properly 1 It could be possible that on tds category master threshold limit not mentioned properly 2 it could be possible that in party master there is not mention the PAN number 3 It could be possibele in TDS bill sundry master you dont tag the tds ledger properly in purchse or tds ledger you have mentioned its group and tax type is not duties and taxes and tds 4 It could be possible you have fixed a TDS rate in tds bill sundry master

Q: I'm having trouble enabling TCS and TDS reporting. Can you help me troubleshoot this issue?

If you are not able to enable the TDS and TCS,then make sure that you should open the company from the super user as sub user you have not given to rights to access it.Either give the rights to the sub user to access the reports or can open it from super user. Pls follow the below steps for User Rights : Step 1: Click on Administration Step 2: Then Users Step 3: Select the user and On Expand Menu Option can give rights to the user by tick the TCS and TCS option.

Q: I want to e-File TDS/TCS returns. What are the steps to be followed in BUSY and on the government portal?

You can generate the TDS return notepad file from BUSY. For TDS utility, you have to download the the tds site then specify the the file path which generated from BUSY, challan file and error file after that can upload it on tds portal. Pls check the below steps. Step 1: Click on Print/Email/SMS Step 2: Then TDS/TCS report Step 3: Then e TDS return non salary and TCS ereturn Step 4: Then specify the tds and tcs ereturn path for generating the file or can generate it in default location BUSYwin folder.

Q: I am unable to generate my TDS report. What could be the reason and how can I fix this?

If you are unable to view certain reports like the TDS report, it could be due to a few reasons. Step 1:Make sure you have the necessary rights, Step 2:Make sure that you have enabled the TDS feature in the software. You can do this by going to the Administration section, selecting Feature and Options, and enabling TDS. Step 3:check if you have entered the TDS payment vouchers correctly with proper references and codes. The TDS report will only show data for months where TDS has been adjusted against vouchers.

Q: Why am I unable to view certain reports like the TDS report, even though I have the necessary rights?

If you are unable to view certain reports like the TDS report, even though you have the necessary rights, it could be due to a few reasons. First, make sure that you have enabled the TDS feature in the software. You can do this by going to the Administration section, selecting Feature and Options, and enabling TDS. Second, check if you have entered the TDS payment vouchers correctly with proper references and codes. The TDS report will only show data for months where TDS has been adjusted against vouchers.

Q: I created separate ledger accounts for TCS on sales and TCS on purchases, but they are not showing up. How can I resolve this?

Make sure that the seperate TCS accounts which created for sales and purchase should properly tagged in the TCS Bill sundry. Pls follow the below steps : Step 1: Click on Administration Step 2: Then Masters Step 3: Then Bill Sundry Step 4: Then Modify Step 5: Select the TCS bill sundry Step 6: In the left bottom, Accounting in sale and purchase then disable the option adjust in sale and purchase amount Step 7: Then in account head to post option you have to tag the TCS account which you have created

Q: TDS is being applied to only one line item, not both, even though it's enabled for the vendor/party. What could be causing this?

If you added expense account as an item in the voucher then make sure that expense account should be tag in both the item in which tds is enabled. Pls follow the below steps : Step 1: Click on Administration Step 2: Then Masters Step 3: Then Item Step 4: Select th shipping charges item Step 5: In the left side, mention the expense account under specify purchase account. If you are applying the TDS bill sundry in the voucher then make sure that the TDS bill sundry configuration should be proper.

Q: I need to change the default TDS rate for a vendor, but I cannot find the option to do so. Where can I update the TDS rate for a specific vendor?

You can change the tax rate in the TDS category and select that TDS category in the vendor account. Pls follow the below steps to update the tds rate in the tds category : Step 1: Click on administration Step 2: Then Masters Step 3: Then TDS Category Step 4: Select the TDS Category, then open and change the tax rate for the payee category in the tds with PAN and TDS without PAN column and save it. Additionally,you can manually enter the tds rate in the bill sundry for particular vendor.

Q: The TCS amount is not calculating correctly in my invoices in BUSY. What should I check to ensure the calculations are correct?

If TCS is not calculating correctly in BUSY, Then follow the below steps. Step 1: The TCS feature should be enable in the party master and set the applicability after limit. Step 2: Mention the PAN number in the party master for calculating the correct TCS value. Step 3: In the TCS bill sundry, the correct tcs account should be tag and default value should be zero. Step 4: In the TCS Bill sundry, The tcs deduction amount should calculate either on net bill amount or taxable amount as per your requirement.

Find Solutions to Common Issues Related to taxation - tds tcs data feeding and report

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I configure TDS and other tax related compliances in BUSY?

To configure TDS in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Option then click on TDS/TCS.
Step 3: Tick on Enable TDS Reporting and enter all the necessary information such as TAN No, Company Address, Responsible Person's Details etc.
Step 4: Next, configure warnings for payment and purchase and other configurations the save.
Step 5: Now, you have to enable TDS in the Party master or in Expense ledger( If applicable).
Further, other tax related configurations like GST already enabled when you create company in BUSY.

How to fix TDs not calculating proper?

There might be multiple reason for not calculating tds properly 
1 It could be possible that on tds category master threshold limit not mentioned 
properly 
2 it could be possible that in party master there is not mention the PAN number 
3 It could be possibele in TDS bill sundry master you dont tag the tds ledger properly 
in purchse or tds ledger you have mentioned its group and tax type is not duties and taxes and 
tds
4 It could be possible you have fixed a TDS rate in tds bill sundry master

I'm having trouble enabling TCS and TDS reporting. Can you help me troubleshoot this issue?

If you are not able to enable the TDS and TCS,then make sure that you should open the company from the super user as sub user you have not given to rights to access it.Either give the rights to the sub user to access the reports or can open it from super user.
 Pls follow the below steps for User Rights :
 Step 1: Click on Administration
 Step 2: Then Users
 Step 3: Select the user and On Expand Menu Option can give rights to the user by tick the TCS and TCS option.

I want to e-File TDS/TCS returns. What are the steps to be followed in BUSY and on the government portal?

You can generate the TDS return notepad file from BUSY. For TDS utility, you have to download the the tds site then specify the the file path which generated from BUSY, challan file and error file after that can upload it on tds portal.
 Pls check the below steps.
 Step 1: Click on Print/Email/SMS
 Step 2: Then TDS/TCS report
 Step 3: Then e TDS return non salary and TCS ereturn
 Step 4: Then specify the tds and tcs ereturn path for generating the file or can generate it in default location BUSYwin folder.

I am unable to generate my TDS report. What could be the reason and how can I fix this?

If you are unable to view certain reports like the TDS report, it could be due to a few reasons. 
 Step 1:Make sure you have the necessary rights, 
 Step 2:Make sure that you have enabled the TDS feature in the software. You can do this by going to the Administration section, selecting Feature and Options, and enabling TDS. 
 Step 3:check if you have entered the TDS payment vouchers correctly with proper references and codes. The TDS report will only show data for months where TDS has been adjusted against vouchers.

Why am I unable to view certain reports like the TDS report, even though I have the necessary rights?

If you are unable to view certain reports like the TDS report, even though you have the necessary rights, it could be due to a few reasons. 
 First, make sure that you have enabled the TDS feature in the software. You can do this by going to the Administration section, selecting Feature and Options, and enabling TDS. 
 Second, check if you have entered the TDS payment vouchers correctly with proper references and codes. The TDS report will only show data for months where TDS has been adjusted against vouchers.

I created separate ledger accounts for TCS on sales and TCS on purchases, but they are not showing up. How can I resolve this?

Make sure that the seperate TCS accounts which created for sales and purchase should properly tagged in the TCS Bill sundry.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Bill Sundry
 Step 4: Then Modify
 Step 5: Select the TCS bill sundry
 Step 6: In the left bottom, Accounting in sale and purchase then disable the option adjust in sale and purchase amount
 Step 7: Then in account head to post option you have to tag the TCS account which you have created

TDS is being applied to only one line item, not both, even though it's enabled for the vendor/party. What could be causing this?

If you added expense account as an item in the voucher then make sure that expense account should be tag in both the item in which tds is enabled.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Item 
 Step 4: Select th shipping charges item
 Step 5: In the left side, mention the expense account under specify purchase account.
 If you are applying the TDS bill sundry in the voucher then make sure that the TDS bill sundry configuration should be proper.

I need to change the default TDS rate for a vendor, but I cannot find the option to do so. Where can I update the TDS rate for a specific vendor?

You can change the tax rate in the TDS category and select that TDS category in the vendor account.
 Pls follow the below steps to update the tds rate in the tds category :
 Step 1: Click on administration
 Step 2: Then Masters
 Step 3: Then TDS Category
 Step 4: Select the TDS Category, then open and change the tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.
 Additionally,you can manually enter the tds rate in the bill sundry for particular vendor.

The TCS amount is not calculating correctly in my invoices in BUSY. What should I check to ensure the calculations are correct?

If TCS is not calculating correctly in BUSY, Then follow the below steps.
 Step 1: The TCS feature should be enable in the party master and set the applicability after limit.
 Step 2: Mention the PAN number in the party master for calculating the correct TCS value.
 Step 3: In the TCS bill sundry, the correct tcs account should be tag and default value should be zero.
 Step 4: In the TCS Bill sundry, The tcs deduction amount should calculate either on net bill amount or taxable amount as per your requirement.

Frequently AskedQuestions