Frequently Asked
Questions

Q: I am getting incorrect TDS deductions in vendor payments in BUSY. What could be wrong and how to fix this?

When TDS rate is not calculating correctly in the voucher, Then pls follow the below steps : Step 1: For TDS 194Q, Make sure that you have mention the PAN number in the party master. As if we do not mention the PAN number then will get charge by 5 percent rate. Step 2: For TDS Expense, Make sure you have mention the correct payee category in the party master. Step 3: Make sure you have selected the correct TDS category during the voucher entry.

Q: TDS is not applicable or appearing on my BUSY app for certain transactions. How can I make it applicable?

When TDS is not appearing in certain voucher, Then pls follow the below steps : Step 1: Make sure that you have mention the PAN number in the party master. As if we do not mention the PAN number then will get charge by 5 percent rate. Step 2: Make sure you have enable the tds option and mention the payee category in the party master. Step 3: In TDS bill sundry, Make sure that TDS account is correctly tag and should have proper configuration.

Q: The TCS percentage is not showing in my sales invoices in BUSY. How can I fix this issue?

If the TCS percentage not showing in the sales voucher then make sure that you have done the TCS bill sundry configuration properly. Pls follow the below steps. Step 1: Click on Administration Step 2: Then Masters Step 3: Then Bill sundry Step 4: Select the TDS bill sundry Step 5: On right side, Select amount of bill sundry to be fed as percentage the select as per your requirement either to be charge on taxable or Net bill amount.

Q: I am unable to generate the TDS report for my required period. What could be going wrong?

If you are not able to generate the TDS report then follow the below steps. Step 1: Make sure you have selected the correct date range or quarter while opening the tds report. Step 2: If you have apply any filter then remove and check it in the report. Step 3: Check that you have selected the correct TDS category in the report. Step 4: If you are using the voucher approval then make sure it is approved then will reflect in the TDS report.

Q: Why is a particular party's transactions attracting higher TDS even though everything else in their ledger setup appears normal?

When everthing is appears in the party ledger normaly but still showing TDS higher value then follow the below steps. Step 1: You have to check the PAN number in the party master as without PAN it get charge with 20%. Step 2: If the previous year tds considering option is enable and can disable it from below steps. Click on Administration Then Configuration Then Features and Options then TDS/TCS optionand Disable the option check previous year data for TCS u/s 194Q if required.Q

Q: How can I customize the TCS functionality in BUSY as per my business requirements?

You can customize the TCS functionality in BUSY as per you business. Step 1: The TCS feature should be enable in the party master and set the applicability as per your requirement. Step 2: Mention the PAN number in the party master for calculating the correct TCS value. Step 3: In the TCS bill sundry, Mention the tcs deduction amount should calculate either on net bill amount or taxable amount as per your requirement.Also the TCS account should properly tagged in the bill sundry.

Q: How do I exclude TCS amount from my taxable amount?

If you want to exclude TCS amount from taxable amount, you need to apply TCS at bill sundry after charge GST in Voucher. You can follow these steps: Step 1: Go to transaction section then click on required voucher type like sales, purchase etc and select add tab. Step 2: Now, create the invoice with required details like voucher type, number, party name, item details along with quantity and price etc. Step 3: In bill sundry grid, first apply gst then charge TCS and save the voucher.

Q: What steps do I follow to create a new TDS category in BUSY using data from another software?

TDS Category can copy and paste it in another company of BUSY through xml process.But if there are only few TDS category then you can add it manually in the company. Pls follow the below steps for creating the TDS Category : Step 1: Click on administration Step 2: Then Masters Step 3: Then TDS Category Step 4: Then Add the TDS Category, then tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.

Q: How do I add a TDS category by copying from an existing company's list in BUSY?

TDS Category can copy and paste it in another company of BUSY through xml process.But if there are only few TDS category then you can add it manually in the company. Pls follow the below steps for creating the TDS Category : Step 1: Click on administration Step 2: Then Masters Step 3: Then TDS Category Step 4: Then Add the TDS Category, then tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.

Q: The TDS deduction is not happening correctly even though I have set up the custom TDS rate for the vendor. What should I check to fix this?

You can check the tax rate in the TDS category and make sure that the correct TDS category is selected in the vendor account. Pls follow the below steps to update the tds rate in the tds category : Step 1: Click on administration Step 2: Then Masters Step 3: Then TDS Category Step 4: Select the TDS Category, then open and change the tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.

Find Solutions to Common Issues Related to taxation - tds tcs data feeding and report

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting incorrect TDS deductions in vendor payments in BUSY. What could be wrong and how to fix this?

When TDS rate is not calculating correctly in the voucher, Then pls follow the below steps :
 Step 1: For TDS 194Q, Make sure that you have mention the PAN number in the party master. As if we do not mention the PAN number then will get charge by 5 percent rate.
 Step 2: For TDS Expense, Make sure you have mention the correct payee category in the party master.
 Step 3: Make sure you have selected the correct TDS category during the voucher entry.

TDS is not applicable or appearing on my BUSY app for certain transactions. How can I make it applicable?

When TDS is not appearing in certain voucher, Then pls follow the below steps :
 Step 1: Make sure that you have mention the PAN number in the party master. As if we do not mention the PAN number then will get charge by 5 percent rate.
 Step 2: Make sure you have enable the tds option and mention the payee category in the party master.
 Step 3: In TDS bill sundry, Make sure that TDS account is correctly tag and should have proper configuration.

The TCS percentage is not showing in my sales invoices in BUSY. How can I fix this issue?

If the TCS percentage not showing in the sales voucher then make sure that you have done the TCS bill sundry configuration properly.
 Pls follow the below steps. 
 Step 1: Click on Administration 
 Step 2: Then Masters 
 Step 3: Then Bill sundry 
 Step 4: Select the TDS bill sundry 
 Step 5: On right side, Select amount of bill sundry to be fed as percentage the select as per your requirement either to be charge on taxable or Net bill amount.

I am unable to generate the TDS report for my required period. What could be going wrong?

If you are not able to generate the TDS report then follow the below steps.
 Step 1: Make sure you have selected the correct date range or quarter while opening the tds report.
 Step 2: If you have apply any filter then remove and check it in the report.
 Step 3: Check that you have selected the correct TDS category in the report.
 Step 4: If you are using the voucher approval then make sure it is approved then will reflect in the TDS report.

Why is a particular party's transactions attracting higher TDS even though everything else in their ledger setup appears normal?

When everthing is appears in the party ledger normaly but still showing TDS higher value then follow the below steps.
 Step 1: You have to check the PAN number in the party master as without PAN it get charge with 20%.
 Step 2: If the previous year tds considering option is enable and can disable it from below steps.
 Click on Administration Then Configuration Then Features and Options then TDS/TCS optionand Disable the option check previous year data for TCS u/s 194Q if required.Q

How can I customize the TCS functionality in BUSY as per my business requirements?

You can customize the TCS functionality in BUSY as per you business.
 Step 1: The TCS feature should be enable in the party master and set the applicability as per your requirement.
 Step 2: Mention the PAN number in the party master for calculating the correct TCS value.
 Step 3: In the TCS bill sundry, Mention the tcs deduction amount should calculate either on net bill amount or taxable amount as per your requirement.Also the TCS account should properly tagged in the bill sundry.

How do I exclude TCS amount from my taxable amount?

If you want to exclude TCS amount from taxable amount, you need to apply TCS at bill sundry after charge GST in Voucher. You can follow these steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc and select add tab.
Step 2: Now, create the invoice with required details like voucher type, number, party name, item details along with quantity and price etc.
Step 3: In bill sundry grid, first apply gst then charge TCS and save the voucher.

What steps do I follow to create a new TDS category in BUSY using data from another software?

TDS Category can copy and paste it in another company of BUSY through xml process.But if there are only few TDS category then you can add it manually in the company.
 Pls follow the below steps for creating the TDS Category :
 Step 1: Click on administration
 Step 2: Then Masters
 Step 3: Then TDS Category
 Step 4: Then Add the TDS Category, then tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.

How do I add a TDS category by copying from an existing company's list in BUSY?

TDS Category can copy and paste it in another company of BUSY through xml process.But if there are only few TDS category then you can add it manually in the company.
 Pls follow the below steps for creating the TDS Category :
 Step 1: Click on administration
 Step 2: Then Masters
 Step 3: Then TDS Category
 Step 4: Then Add the TDS Category, then tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.

The TDS deduction is not happening correctly even though I have set up the custom TDS rate for the vendor. What should I check to fix this?

You can check the tax rate in the TDS category and make sure that the correct TDS category is selected in the vendor account.
 Pls follow the below steps to update the tds rate in the tds category :
 Step 1: Click on administration
 Step 2: Then Masters
 Step 3: Then TDS Category
 Step 4: Select the TDS Category, then open and change the tax rate for the payee category in the tds with PAN and TDS without PAN column and save it.

Frequently AskedQuestions