Frequently Asked
Questions
Find Solutions to Common Issues Related to troubleshoot - client server
Is it necessary to change the database in case of heavy data size in BUSY?
In BUSY, it is recommended to user SQL data base in case of heavy data to increase performace of BUSY as access database will run slow due to increase in data size.
The software is running slow. Are there any troubleshooting steps I should try?
If your BUSY software is running slow,you need to follow the below mentioned steps:
Step 1: Take the data backup
Step 2: Go to house keeping
Step 3: Click on Reindex data base
How do I refresh the BUSY pages if they stop working?
To refresh the BUSY pages if they stop working, you can simply close the pages and reopen them. This will refresh the pages and resolve any issues.
My BUSY screen is frozen and not responding. How do I resolve this issue?
When you BUSY is not responding , open task manager in system then select BUSY and end task .
Reopen BUSY and check.
How long does it take to open two companies in BUSY?
The time duration to open two companies in BUSY depend on size of data, connectivity in case of client system and system performance.
Why does pressing Escape multiple times cause problems?
Pressing Escape multiple times in BUSY Accounting software can cause problems because it may lead to the software hanging or freezing.
Certain features in BUSY seem slow or unresponsive. How can I improve the performance?
To help you better, please provide more details about the feature that is causing slowness or unresponsiveness in your query.
Is there a way to save my progress in the software before a disconnection happens in client system ?
The progress in software in saved to server system so if client system disconnected still will be saved .
How can I refresh BUSY Accounting Software if it gets stuck?
If BUSY got stuck, then you can try after closing the BUSY from the task manager and reopen it.
Is there any way to reduce the time taken for software functions, such as report generation?
The time taken for generation of reports in BUSY is depend on the number exist in the report.