Frequently Asked
Questions

Q: Troubleshoot BUSY hanging frequently after updating?

If BUSY frequently hang after updating the release there could be various reasons. Pls Follow the Below Steps : Step 1: The system should be window 7 or above and with the minimum required of 4GB RAM or higher, Hard disk space should be 2GB and minimum resolution 1024x768. Step 2: Set the compatibility and down the UAC from control panel then restart the system. Step 3: After data backup, uninstall all the BUSY old releases from the control panel and install it again in different drive. If still issue presists, Contact on customer support 24x7 on 8282828282 and email at support@busy.in

Q: Troubleshoot frequent hangs or errors in BUSY?

If BUSY frequently hang and showing error there could be various reasons. Pls Follow the Below Steps : Step 1: The system should be window 7 or above and with the minimum required of 4GB RAM or higher, Hard disk space should be 2GB and minimum resolution 1024x768. Step 2: Set the compatibility and down the UAC from control panel then restart the system. Step 3: After data backup, uninstall all the BUSY old releases from the control panel and install it again in different drive. If still issue presists, Contact on customer support 24x7 on 8282828282 and email at support@busy.in

Q: The BUSY pages are taking a long time to load. What can cause this?

There could be a several reasons your BUSY pages are taking a long time to load: 1. If your data size is heavy you may face this issue 2. If your system is running slow then you may face this issue 3. If you are using the older version of BUSY you may face this issue 4. If your system harddisk is slow or it contains lot of heavy size files you may face this issue 5. If your system RAM and cpu capacity is low or running slow then you may face this problem 6. If your data is corrupted you may face this issue

Q: How can I optimize BUSY's performance if it is running slow?

To optimize BUSY's performance if it is running slow, you can try the following steps: 1. Make sure your computer meets the system requirements for running BUSY smoothly. 2. Check for any updates BUSY and install them. 3. Ensure that your antivirus software is not scanning BUSY in real-time or can exclude BUSY from antivirus 4. If you are using BUSY on a network, check the network connection and ensure it is stable. 5. Consider upgrading your hardware, such as increasing RAM or using a faster hard drive. 6.Check by reinstall BUSY in another drive or change the data location.

Q: Slow performance in BUSY. How to improve speed and entry loading?

"To optimize BUSY performance if it is running slow, you can try the following steps: 1. Make sure your computer meets the system requirements for running BUSY smoothly. 2. Check for any updates BUSY and install them. 3. Ensure that your antivirus software is not scanning BUSY in real-time or can exclude BUSY from antivirus 4. If you are using BUSY on a network, check the network connection and ensure it is stable. 5. Consider upgrading your hardware, such as increasing RAM or using a faster hard drive. 6.Check by reinstall BUSY in another drive or change the data location."

Q: What should I do if I'm unable to save my work in BUSY, and it gets stuck?

There can be several reasons for getting stuck,while saving work in BUSY,you need to check these things: Step 1:If it is stuck while saving and not responding,so you need to forcefully close it and reopen it to check, Step 2:Set UAC compatibility,Right click on BUSY icon,click properties,click compatibility,here you can check the check box in run this program in Administrator mode, Step 3:If its showing any error there,so you need to close BUSY and first take backup,and click Reindex Database select company and run this process,After complete then open the company and check it will be resolve.

Q: The OK and Yes buttons don't seem to work in BUSY. What could be the reason and solution for this?

If the OK button is not working, there could be several possible reasons: Your BUSY data may be heavy, causing a delay. There might be a technical issue or a software bug. Here are some possible solutions: 1.Update BUSY to the latest version/release, as all the bugs are typically fixed in the latest version. 2.Wait for the program's response; it's possible that your data is causing the delay. 3. Restart the BUSY software. If, after trying these troubleshooting steps, your problem remains unresolved, please contact BUSY's customer support. Be sure to provide them with an exact screenshot of the issue along with the time it occurred

Q: How do I resolve the issue of multiple BUSY files being opened and not closing properly?

To resolve the issue of multiple BUSY files being opened and not closing properly, you can try the following steps: 1. Close all instances of BUSY. 2. Open the Task Manager by pressing Ctrl + Shift + Esc. 3. In the Processes tab, look for any instances of BUSY that are still running and end those processes. 4. Restart your computer to ensure all instances of BUSY are closed. 5. After restarting, open BUSY again and check if the issue persists. If the problem continues, you may need to contact BUSY customer support for further assistance.

Q: Why cant I open certain menus and functions in BUSY It keeps getting stuck

To avoid getting stuck or unable to access certain features in BUSY, please follow these troubleshooting steps: Step 1: Ensure that you have the necessary rights and permissions to use the features you want. Step 2: Update your BUSY software to the latest version available. Step 3: Check the system drive for enough free space to run BUSY smoothly. Step 4: Verify that your system meets the minimum requirements for BUSY to work efficiently. If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: The software is very slow after reinstalling. How can I restore normal performance?

If the software is running slow after reinstalling then you can check the steps as below : 1. Make Sure you are using the updated version and if any Release update and Statutory updates are pending then install the same. 2. Need to check that your drive have the sufficient space to run. 3. Check and close any unnecessary background programs and freeing up disk space on your computer. 4. Set Compatibility of BUSY exe. 5. Go to start menu and write UAC (User account control setting) and set the same as Never Notify. 6. Restart the system and check the speed issue now.

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Dealer Complaint/Issues

Troubleshoot BUSY hanging frequently after updating?

If BUSY frequently hang after updating the release there could be various reasons.
 Pls Follow the Below Steps :
 Step 1: The system should be window 7 or above and with the minimum required of 4GB RAM or higher, Hard disk space should be 2GB and minimum resolution 1024x768.
 Step 2: Set the compatibility and down the UAC from control panel then restart the system.
 Step 3: After data backup, uninstall all the BUSY old releases from the control panel and install it again in different drive.
 If still issue presists, Contact on customer support 24x7 on 8282828282 and email at support@busy.in

Troubleshoot frequent hangs or errors in BUSY?

If BUSY frequently hang and showing error there could be various reasons.
 Pls Follow the Below Steps :
 Step 1: The system should be window 7 or above and with the minimum required of 4GB RAM or higher, Hard disk space should be 2GB and minimum resolution 1024x768.
 Step 2: Set the compatibility and down the UAC from control panel then restart the system.
 Step 3: After data backup, uninstall all the BUSY old releases from the control panel and install it again in different drive.
 If still issue presists, Contact on customer support 24x7 on 8282828282 and email at support@busy.in

The BUSY pages are taking a long time to load. What can cause this?

There could be a several reasons your BUSY pages are taking a long time to load:
1. If your data size is heavy you may face this issue
2. If your system is running slow then you may face this issue
3. If you are using the older version of BUSY you may face this issue
4. If your system harddisk is slow or it contains lot of heavy size files you may face this issue
5. If your system RAM and cpu capacity is low or running slow then you may face this problem 
6. If your data is corrupted you may face this issue

How can I optimize BUSY's performance if it is running slow?

To optimize BUSY's performance if it is running slow, you can try the following steps:
 1. Make sure your computer meets the system requirements for running BUSY smoothly.
 2. Check for any updates BUSY and install them.
 3. Ensure that your antivirus software is not scanning BUSY in real-time or can exclude BUSY from antivirus
 4. If you are using BUSY on a network, check the network connection and ensure it is stable.
 5. Consider upgrading your hardware, such as increasing RAM or using a faster hard drive.
 6.Check by reinstall BUSY in another drive or change the data location.

Slow performance in BUSY. How to improve speed and entry loading?

"To optimize BUSY performance if it is running slow, you can try the following steps:
 1. Make sure your computer meets the system requirements for running BUSY smoothly.
 2. Check for any updates BUSY and install them.
 3. Ensure that your antivirus software is not scanning BUSY in real-time or can exclude BUSY from antivirus
 4. If you are using BUSY on a network, check the network connection and ensure it is stable.
 5. Consider upgrading your hardware, such as increasing RAM or using a faster hard drive.
 6.Check by reinstall BUSY in another drive or change the data location."

What should I do if I'm unable to save my work in BUSY, and it gets stuck?

There can be several reasons for getting stuck,while saving work in BUSY,you need to check these things: 
 Step 1:If it is stuck while saving and not responding,so you need to forcefully close it and reopen it to check, 
 Step 2:Set UAC compatibility,Right click on BUSY icon,click properties,click compatibility,here you can check the check box in run this program in Administrator mode, 
 Step 3:If its showing any error there,so you need to close BUSY and first take backup,and click Reindex Database select company and run this process,After complete then open the company and check it will be resolve.

The OK and Yes buttons don't seem to work in BUSY. What could be the reason and solution for this?

If the OK button is not working, there could be several possible reasons:
Your BUSY data may be heavy, causing a delay.
There might be a technical issue or a software bug.
Here are some possible solutions:
1.Update BUSY to the latest version/release, as all the bugs are typically fixed in the latest version.
2.Wait for the program's response; it's possible that your data is causing the delay.
3. Restart the BUSY software.
If, after trying these troubleshooting steps, your problem remains unresolved, please contact BUSY's customer support. Be sure to provide them with an exact screenshot of the issue along with the time it occurred

How do I resolve the issue of multiple BUSY files being opened and not closing properly?

To resolve the issue of multiple BUSY files being opened and not closing properly, you can try the following steps:
 1. Close all instances of BUSY.
 2. Open the Task Manager by pressing Ctrl + Shift + Esc.
 3. In the Processes tab, look for any instances of BUSY that are still running and end those processes.
 4. Restart your computer to ensure all instances of BUSY are closed.
 5. After restarting, open BUSY again and check if the issue persists.
 If the problem continues, you may need to contact BUSY customer support for further assistance.

Why cant I open certain menus and functions in BUSY It keeps getting stuck

To avoid getting stuck or unable to access certain features in BUSY, please follow these troubleshooting steps:
Step 1: Ensure that you have the necessary rights and permissions to use the features you want.
Step 2: Update your BUSY software to the latest version available.
Step 3: Check the system drive for enough free space to run BUSY smoothly.
Step 4: Verify that your system meets the minimum requirements for BUSY to work efficiently.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

The software is very slow after reinstalling. How can I restore normal performance?

If the software is running slow after reinstalling then you can check the steps as below :
1. Make Sure you are using the updated version and if any Release update and Statutory updates are pending then install the same.
2. Need to check that your drive have the sufficient space to run.
3. Check and close any unnecessary background programs and freeing up disk space on your computer.
4. Set Compatibility of BUSY exe.
5. Go to start menu and write UAC (User account control setting) and set the same as Never Notify.
6. Restart the system and check the speed issue now.

Frequently AskedQuestions