Frequently Asked
Questions
Find Solutions to Common Issues Related to troubleshoot - hardware network
I am unable to open the TDS section in BUSY. It says "keyboard not working." How can I resolve this issue?
The error message keyboard not working when trying to open the TDS section in BUSY,To resolve this issue, you can try the following steps:
Step 1: Close BUSY and then reopen it.
Step 2: Make sure your physical keyboard is functioning correctly.
Step 3: Test it in other applications or in a text document to verify that it's working as expected.
Step 4: Verify that your keyboard settings are correct.
Step 5 : If you're using a desktop computer, update your keyboard drivers to the latest version. Step 6 :If you're using a desktop computer, ensure that your keyboard is securely connected to the USB port.
Step 7: Sometimes, loose connections can lead to keyboard-related problems.
My keyboard arrow keys are not working properly in BUSY. How to fix this issue?
The error message keyboard not working when trying to open the TDS section in BUSY,To resolve this issue, you can try the following steps:
Step 1: Close BUSY and then reopen it.
Step 2: Make sure your physical keyboard is functioning correctly.
Step 3: Test it in other applications or in a text document to verify that it's working as expected.
Step 4: Verify that your keyboard settings are correct.
Step 5 : If you're using a desktop computer, update your keyboard drivers to the latest version. Step 6 :If you're using a desktop computer, ensure that your keyboard is securely connected to the USB port.
Step 7: Sometimes, loose connections can lead to keyboard-related problems.
The application is not responding and I get an error saying it is already fixed with some other application. What should I do?
If you're unable to open the BUSY software, and clicking multiple times doesn't resolve the issue, Here are some troubleshooting steps to help you open the software:
Step 1: Check Task Manager (Windows) Activity.
Step 2: Restart Your Computer
Step 3: Check for Software Updates.
Step 4: If you're using Windows, try running BUSY as an administrator
Step 5: If there's an error message when trying to open BUSY, pay attention to the message.
Step 6: As a last resort, consider uninstalling and reinstalling the software.
Step 7: Temporarily disable any security software (antivirus, firewall, etc.) you have on your computer. Step 8: Check if other background processes or applications are using significant system resources.
I am unable to perform a specific task in the software. What troubleshooting can I do or who can I contact for assistance?
If you're unable to open the BUSY software, and clicking multiple times doesn't resolve the issue, Here are some troubleshooting steps to help you open the software:
Step 1: Check Task Manager (Windows) Activity.
Step 2: Restart Your Computer
Step 3: Check for Software Updates.
Step 4: If you're using Windows, try running BUSY as an administrator
Step 5: If there's an error message when trying to open BUSY, pay attention to the message.
Step 6: As a last resort, consider uninstalling and reinstalling the software.
Step 7: Temporarily disable any security software (antivirus, firewall, etc.) you have on your computer. Step 8: Check if other background processes or applications are using significant system resources.
Why am I unable to open the BUSY software even after clicking multiple times? What can I do to troubleshoot and open it?
If you're unable to open the BUSY software, and clicking multiple times doesn't resolve the issue, Here are some troubleshooting steps to help you open the software:
Step 1: Check Task Manager (Windows) Activity.
Step 2: Restart Your Computer
Step 3: Check for Software Updates.
Step 4: If you're using Windows, try running BUSY as an administrator
Step 5: If there's an error message when trying to open BUSY, pay attention to the message.
Step 6: As a last resort, consider uninstalling and reinstalling the software.
Step 7: Temporarily disable any security software (antivirus, firewall, etc.) you have on your computer. Step 8: Check if other background processes or applications are using significant system resources.
I seem to be getting frequent errors or crashes when using BUSY. How can I diagnose and fix these technical issues?
If you're unable to open the BUSY software, and clicking multiple times doesn't resolve the issue, Here are some troubleshooting steps to help you open the software:
Step 1: Check Task Manager (Windows) Activity.
Step 2: Restart Your Computer
Step 3: Check for Software Updates.
Step 4: If you're using Windows, try running BUSY as an administrator
Step 5: If there's an error message when trying to open BUSY, pay attention to the message.
Step 6: As a last resort, consider uninstalling and reinstalling the software.
Step 7: Temporarily disable any security software (antivirus, firewall, etc.) you have on your computer. Step 8: Check if other background processes or applications are using significant system resources.
I am getting errors while trying to perform basic functions like generating vouchers in BUSY. How can I fix this?
If you're unable to open the BUSY software, and clicking multiple times doesn't resolve the issue, Here are some troubleshooting steps to help you open the software:
Step 1: Check Task Manager (Windows) Activity.
Step 2: Restart Your Computer
Step 3: Check for Software Updates.
Step 4: If you're using Windows, try running BUSY as an administrator
Step 5: If there's an error message when trying to open BUSY, pay attention to the message.
Step 6: As a last resort, consider uninstalling and reinstalling the software.
Step 7: Temporarily disable any security software (antivirus, firewall, etc.) you have on your computer. Step 8: Check if other background processes or applications are using significant system resources.
I reinstalled the software but still face issues with exporting data to Excel. What troubleshooting steps can I take?
If you're unable to open the BUSY software, and clicking multiple times doesn't resolve the issue, Here are some troubleshooting steps to help you open the software:
Step 1: Check Task Manager (Windows) Activity.
Step 2: Restart Your Computer
Step 3: Check for Software Updates.
Step 4: If you're using Windows, try running BUSY as an administrator
Step 5: If there's an error message when trying to open BUSY, pay attention to the message.
Step 6: As a last resort, consider uninstalling and reinstalling the software.
Step 7: Temporarily disable any security software (antivirus, firewall, etc.) you have on your computer. Step 8: Check if other background processes or applications are using significant system resources.
I want to update the .NET framework being used by BUSY. What is the process to do this?
To update the.NET framework being used by BUSY, you can follow these steps:
1. Close BUSY.
2. Go to the Control Panel on your computer.
3. Open the "Programs" or "Programs and Features" option.
4. Look for the installed version of the .NET framework.
5. If an update is available, click on it and select "Update" or "Install".
6. Follow the on-screen instructions to complete the update process.
7. Once the update is finished, restart your computer.
8. Open BUSY and check if the .NET framework has been successfully updated.
Please note that the specific steps may vary depending on your operating system version and make sure your Windows update enable- automatic or manual
Certain reports or accounting functions are not working as expected. How can I get the desired outputs?
If Certain reports or accounting functions are not working as expected, you need to follow the below steps:
Step 1: Check Task Manager (Windows) Activity.
Step 2: Restart Your Computer
Step 3: Check for Software Updates.
Step 4: If you're using Windows, try running BUSY as an administrator
Step 5: If there's an error message when trying to open BUSY, pay attention to the message.
Step 6: As a last resort, consider uninstalling and reinstalling the software.
Step 7: Temporarily disable any security software (antivirus, firewall, etc.) you have on your computer.
Step 8: Check if other background processes or applications are using significant system resources.