Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
What could be the reason for some transactions not getting reflected in the reports in BUSY?
If some report not reflecting in BUSY:
Step 1 : Check date range
Step 2 : Transaction type
Step 3 : User rights
Step 4 : Filter
Why does the IGST Input show a minus balance even though there are no entries?
If there is no transaction exist still the balance showing the negative value of IGST, then check if there is any opening balance exist of that account.
How do I see a consolidated sales register for the full year for all parties
To check full check all party consildated sale register, go to:
1. click on display
2. sale analysis
3. Party wise
4. standard date/ voucher wise
5. all parties and check
I want to add the same invoice as I put in sale Is it possible
Yes,open the sale invoice press default shortcut key "F12duplicate voucher and then press default shortcut key "F6and convert that voucher into purchase and save the purchase voucher.
How can I add a customized column to show receipts in the sales analysis report
In Sales Analysis, We can Add custom column either related to Party or an Item. But to an add Receipt column,Can contact to Channel Partner for Customization.
Can you copy the sale invoice and put it in purchase instead of sale
Yes,open the sale invoice press default shortcut key "F12duplicate voucher and then press default shortcut key "F6and convert that voucher into purchase and save the purchase voucher.
The filter I applied is not working as expected. What could be wrong and how can I troubleshoot filter issues in BUSY?
Please alaborate the qestion and your expectation with fitler so that we can
accordingly.
Further you can try with various option to get desired result.
I received a UPI payment but it is not visible in the cash ledger. Where can I see it?
You can see the UPI payment in the bank ledger, not in the cash ledger. So, select bank ledger for the bank UPI payment has been made.
Why are my entries not reflecting correctly in the ledgers in BUSY
Enteries not posting in ledger, if using approval features and has no right to post unapproved enteries.
Still if the issue presist, contact to our helpdesk team 8282828282.
How can I see which party a specific transaction is associated with?
To see party for transaction you can see voucher list or any report which associated with voucher such as sale register
in accounts book or in inventory books.