Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
What is the process to add a custom column in BUSY for shipping address details
Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading - Billing Shipping Details , Position - After which column want to show ,Data type Field - Text and Alignment as per your need.
Step 2: Select the Field Value - Data Field
Step 3: Select the Category - Inventory Vouchers Header
Step 4: Select the Field Name - Billing Party Address
My purchase details are not showing properly in the reports. What should I do?
If your purchase details are not showing properly in the reports, then you need to check these steps:
Step 1: Check the date range of the report and make sure it covers the period of your purchases.
Step 2: Check the filter option of the report and make sure it matches the voucher series and material center that you used in the voucher entry.
Please also provide more details about which details are missing or incorrect in the report, so that we can assist you better.
How can I view cash balance with decimal points in BUSY Accounting software?
To view the cash balance with decimal points in BUSY, follow these steps:
1.Enable decimal currency for amount in BUSY.
Step 1: Go to administration section then click on configuration
Step 2: Select the features/option then choose regional setting
Step 3: Specify the required decimal points in currency decimal places and save the configuration.
2.To view the cash balance
Step 1: Go to display section then select account books
Step 2: Choose the cash/bank book then click on single column
Step 3: Select the cash account, mention the date range and open the report.
I want the debit notes and credit notes to be shown separately and not included in the total purchase amount. How can I configure this in BUSY?
If you want the debit notes and credit notes to be shown separately and not included in the total purchase amount, you need to make sure to check the below options:
Step 1: For this, you need to specify the debit notes and credit notes account ledgers from which you want to reflect to show a separate instant of purchase account.
Step 2: So you have to remove the tagged purchase account and put the separate ledger account for which you want to show in separate ledger.
How can I find the taxable amount and tax amount for a specific item group like batteries in my purchase?
If you want to see the taxable amount and tax amount for a specific item group please follow these steps:
Step 1: Go to display menu
Step 2: Then click on account books
Step 3: Then click on account registers(standard)
Step 4: Then click on purchase register
Step 5: While opening the report make sure show bifurcation of amounts option is selected as Y
Step 6: After opening the report add the custom column of item group
Step 7: Then you can apply summary or filter on item group and check the data accordingly
When trying to reconcile accounts in BUSY, I'm getting error messages. What should I check to fix account reconciliation errors?
If you are getting any error 5 while opening the account reconciliation then check the below steps.
Step 1: You have to open the report in the short range.
Step 2: Then you will get a error on a particular date.
Step 3: Then open the day book of that date.
Step 4: Then correct the entries and recheck the report.
But if you are getting an error in single date also then after the data backup you have to run the reindex database from Housekeeping menu.
How can I get detailed information on the vendors, items purchased, quantities etc. for any given time period?
To get detailed information about the item purchased with vendor and quantities, you may follw the below mentioned steps:
Step 1: Go to display then select purchase analysis reports.
Step 2: You can select itemwise or party etc as per your requirement.
Step 3: You can also select the date wise or month wise for all items.
Step 4: Enable or disable the options as per your requirements before opeing the report.
Step 5: Now you can check the item details with vendor along with quantity.
I need help understanding a particular accounting report in BUSY.
If You need help understanding a particular accounting report in BUSY Follow These Steps:
1.Open the You Tube Follow our Channel BUSY & Search Your Related Vedios.
2.In BUSY Go To The help Menu & Download User Manual.
3.In User Manual You Can Search Any configuration and Reports Related to BUSY.
4.You can also open user manual by pressing F1.
5.For Further Assistance contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & You Can Also Mail us on Support@busy.in
PDC entry not reflecting in Accounts ledger.
PDC entries are those entries which will be clear after the PDC date. So we need to regularise the entry first then they will reflect in the ledger. Further without regularisation if want to check then, while open ledger need to enable include PDC entries.
If PDC entry not reflecting in Accounts ledger follow the below steps:
Step 1: Go in Display=>Account books=>Account ledger or Press Alt+L(Shortcut).
Step 2: Enable Include PDC Entries and then open ledger.
Step 3: Now pdc entries will reflect in ledger with star(*) mark.
What is the meaning of "re-write" in this software? How long does it take to run?
Rewrite Books refers to re-entering transactions in the books of account,As it performs re-entry in books according to the changes made and rebuilds the data.
The process of re-write books is necessary in cases where the values in the database maybe entered incompletely or some changes are made in the configuration of the company.
and it depends on your database if you heavy database then we'll not recommand you run the process between your working hours.
Note: Must take latest backup of your data before run this process.