Frequently Asked
Questions

Find Solutions to Common Issues Related to accounting-reports - account books

FAQs

Can you help me locate the CGST and SGST ledgers in BUSY?.

Yes, I can help you locate the CGST and SGST ledgers in BUSY. For this, you can check by pressing Alt + L, typing the name of the CGST and SGST ledgers, and loading the ledger to view the ledger.
Also, you can check from Display, then select Account Books, then select Account Ledger, then select Account-Wise, then select the standard format, then select one account, type the name of the CGST and SGST ledgers, and load the ledger to view the ledger.

How do I view the GST amount for my sales and purchases?

To view the GST amount for sales and purchases in BUSY, you need to follow these steps:
Step 1: Open your company then go to display menu.
Step 2: Select account books and click on account registers (standard).
Step 3: Choose sales register then select all sale type and parties option as required.
Step 4: Enter the date range and set Y on show bifurcation of amounts option then open the report.
Step 5: You will see your sales with gst column. Follow the same process for purchases.

Why am I unable to find an option to filter the voucher series in BUSY when trying to view sales figures for only a specific shop's vouchers?

If you are unable to find an option to filter the voucher series while checking sales figures for only a specific party, you can follow below steps:
Step 1: Go to Display, then Account Books.
Step 2: Under Account Books books option Click on Account Registers Standard
Step 3: Then click on Sales register option, then Select all parties.
Step 4: There you got the option to filter on voucher series and then can take specific date and check your report.

Can we check the Account ledger report with the item and its related details like quantity , pricing etc that mentioned in the voucher?

Yes , We can check the accounting ledger report with the item and its details mentioned in the voucher.
Step 1: Go in Display > Account Books > Account Ledger (Press Alt+L shortcut).
Step 2: After Enable Show Item details feature , a square tab for configuration will appear from where we can select data related to the item to be shown in the ledger.
Step 3: After opening the ledger report , Item and its related details will be displayed just below the account master.

I want to view my total sales amounts, taxable amounts and taxes charged in the software. How can I generate this report?

To see report of sale with tax details You can follow some steps:
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale Register and select the option for sale type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the sales with Tax Deatails.

I want to see a breakup of the taxes charged in my sales reports. What should I configure in BUSY?

To see report of sale with tax details You can follow some steps:
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale Register and select the option for sale type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the sales with Tax Deatails.

How can I customize or filter sales reports so I only see data for a certain company ?

To view the sales report of a certain company follow the steps 
Step1 open BUSY and go to open company option
Step2 select your desired company and open it
Step3 then go to Display menu and click on account books
Step4 click on account register standard then click sale register
Step5 Click on all sale type then click on one party
Step6 select the party name and set date range and enable bifurcation of amount then press ok

I want to view the taxable amounts and tax details in my sale report. What should I do?

To see report of sale with tax details You can follow some steps:
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale Register and select the option for sale type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the sales with Tax Deatails.

Why am I not able to see certain reports like sales, purchase, receivables, etc., in the BUSY app?

There could be several reasons why you are not able to see certain reports like sales, purchase, receivables, etc., in the BUSY.
Step 1 : It is possible that the data has not been entered or updated in the software.
Step 2 : It is also possible that there may be a technical issue
Step 3 : Configuration problem with the app.
Step 4 : To resolve this, you can try refreshing the app
Step 5 : Check user rights

How can we hide entries in a ledger report and export the same in pdf with hidden entries?

By F9 shortcut key , we can hide entries in any report .
To hide entries in a ledger report and export the same in pdf with hidden entries follow the below steps:
Step 1: Open ledger report (Display > Account Book > Account ledger > select account or Press Alt+L shortcut key to open ledger).
Step 2: Press F9 to hide entries in the report.
Step 3: After hiding all the required entries , press Alt+E to export the report in pdf with hidden entries.