Frequently Asked
Questions

Find Solutions to Common Issues Related to accounting-reports - account books

FAQs

I'm seeing incorrect spellings and data in some of the reports. How can I fix this?

If while opening report you are seeing incorrect spellings or incorrect data, you can follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then go to administration menu and select masters option.
Step 3: Then select relevant master to modify the spellings mistake.
Step 4: For updating the data of the report, Go to housekeeping menu.
Step 5: Then click on update master balance option.

How do I check the bifurcation between local and interstate purchases in the purchase register

Bifurcation of Local and Interstate Purchase can be checked in Purchase Register Report in BUSY.
To Check the bifuraction of Local and Insterstate Purchase in Purchase Register follow below Steps.
Step 1: Click on Display
Step 2: Click on Account Books
Step 3: Select Account Registers (Standard) / Account Registers (Columnar)
Step 4: Click on Purchase Register
Step 5: Select All Purchase Type
Step 6: Click on All Party
Step 7: Click on OK(F2)

What should i do if want to print parties ledger with index in BUSY?

If you want to print parties ledger with index in BUSY, you should follow these steps:
Step 1: Open your company then go to print/email/sms tab.
Step 2: Select account books then select account ledger and click on account wise.
Step 3: Choose standard format and accounts range as required then press ok.
Step 4: Enter the date range and set Y on print ledger index option then can print.

Can I access individual account entries for specific years in a companys data?

Yes, you can access individual account entries for specific years:
Step 1: Go to display option and click on account books
Step 2: Now select account ledger then account wise
Step 3: Select standard option then click on one account
Step 4: Now select account name and date range of desired financial year then open report
Note: You can also open single account ledger report by sortcut Control/Alt + L

How can I search for the sale voucher with the bill amount in BUSY?

To search for a sale voucher with the bill amount in BUSY, follow these steps:
Step 1: Go to Transaction and click on the sales tab.
Step 2: Choose List option and specify the date range and enable show value of items.
Step 3: Now, click on the OK tab to open the report then search amount by F3 or apply the filter on the amount by F7.

Why am I not able to see individual and personal accounts separately in BUSY?

To see individual or personal accounts in BUSY you need to follow the steps 
1 go to display menu and click on account books
2 click on account ledger and click on account wise then click on standard
3 select the individual account by click on one account
4 then select the individual account name and set the period and ok

I want to access my previous invoices and bills. What should I do?

If you want to access your previous invoices and bills please follow these steps:
Step 1: Go to transactions menu
Step 2: Then select the voucher type such as sale,purchase
Step 3: Then you can access your previously generated invoices from modify or list option
Step 4: You can also check various reports of invoices from display menu such as sales analysis,account books etc

How can I filter invoice lists by date, customer, amount etc on BUSY?

To filter invoice lists by date, customer, amount, etc. in BUSY, you can use the filter option. Go to the invoice list or report, and look for the filter icon or button. Click on it and select the desired filter criteria such as date range, customer name, or invoice amount. Apply the filters and the invoice list will be filtered based on your selected criteria.

Unable to view invoice details on screen despite customer support showing online. Why?

To view invoice details on screen properly follow below steps: 
Step 1: Go in transaction section.
Step 2: Select relevant voucher.
Step 3: Then click on modfiy or List option as per your requirement.
Step 4: Open it and check the invoice details.
Step 5: Also check the user restrictions.
If still issue persists then share concern on support@busy.in

How can I search for a specific entry in an account ledger

You can easily search for an entry in the ledger by following these steps:
Step 1: Click on the search button or press F3 to open the search window.
Step 2: Enter the search string and choose the column you want to search in, such as Date, Type, Vch/Bill No, etc.
Step 3: Press F3 again to start the search. The ledger will show you the matching entries.