Frequently Asked
Questions

Q: What could be the reason that some ledgers are not being forwarded to the current years account and how can it be resolved?

If some account ledger are not being forwarded to current year account then check the below possible reason: 1.If any account exist with some junk characters in previous year then those master will not forwarded to next year. 2.If any account exist with alias in previous year and same alias exist in another account in next year, then those master will not forwarded.

Q: How can I carry data from one financial year to the next without losing any information?

To carry data from one financial year to the next year in BUSY, follow these steps: Step 1: Take the latest backup of your data. Step 2: Go to administration section then click on change financial year. Step 3: Select the required financial year then click on yes to carry balances. Step 4: Choose all master then Click on start tab and complete the process.

Q: What should I do if I want to see some items in the next year?

If you Do not want to see some items in the List of the item then you can deactivate it from the below steps. Step 1: Click on Administration and sub menu Utilities Step 2: Then Deactivate masters and choose the master type as Item.You have to select the Item name after that shows deactivate status as Y and click on save button.

Q: I am trying to reconcile my bank statement in BUSY, but the beginning and ending balances don't match. How can I fix this?

When the beginning and the ending balance doesnot match of the bank then pls follow the below steps. Step 1: Click on Administration Step 2: Then change financial year Step 3: Select the last year Step 4: After data backup you have to run update master balance from house keeping. Step 5: Then change the financial year with new masters.

Q: I am getting an error in BUSY that branch wise opening balance are not correct. What should I do

If your branch wise openning are not correct showing mismatch in openning , so you need to do follow some steps: Step: 1 Enable maintain branch wise openning balance option from party master in previous year and then carry forward balance with new and change. Step: 2 Make sure that maintain branch wise openning balance option should enable in current year also.

Q: How to make changes in the financial year without causing any issues in the item masters or balance sheets?

To make changes in the financial year without causing any issues in the item masters of balance sheets in BUSY, it is recommended to take a backup of the financial year data before making any changes so that you can restore the same if required. Additionally, it is important to ensure proper grouping and ledger management to avoid any discrepancies.

Q: What should I do to carry only Item masters to the next year but not its amount balance?

To carry only Item masters to the next year but not its amount balance you have to follow the below steps:- Step 1: While changing the financial year from the change financial year option under the Administration menu you have to Tick "Don't carry Item balances" Step 2: Through this only Item masters will carry forward to next year not its balances.

Q: What should I do if I face error of master alias already exist while changing the financial year?

If you are getting error of Master alias already exist during change financial year then it means that an alias specified in a master in the previous year exists in the next financial year but for a different master. So, you need to specify same alias for same party master in both year then will able to change financial year.

Q: What is the process of adding a previous years financial information to a newly created company?

If during the company creation,previous year has specified then you can enter information in previous by change Financial year but you need to follow some steps: Step 1: Go to Administration and then click on Change Financial option. Step 2: Now select Financial year in which you want to make entry. Note: You can Use F11 Key for change Financial year.

Q: I want to see the closing stock report in previous year in BUSY?

To access the closing stock of last year in BUSY, follow these steps: Step 1: Open then company then go to administration section Step 2: Click on change financial year then choose previous financial year. Step 3: After switch financial year, Go to display section then click on stock status Step 4: Choose closing stock alphabetically then select balance only and open the report.

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What could be the reason that some ledgers are not being forwarded to the current years account and how can it be resolved?

If some account ledger are not being forwarded to current year account then check the below possible reason:
1.If any account exist with some junk characters in previous year then those master will not forwarded to next year.
2.If any account exist with alias in previous year and same alias exist in another account in next year, then those master will not forwarded.

How can I carry data from one financial year to the next without losing any information?

To carry data from one financial year to the next year in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on change financial year.
Step 3: Select the required financial year then click on yes to carry balances.
Step 4: Choose all master then Click on start tab and complete the process.

What should I do if I want to see some items in the next year?

If you Do not want to see some items in the List of the item then you can deactivate it from the below steps.
Step 1: Click on Administration and sub menu Utilities
Step 2: Then Deactivate masters and choose the master type as Item.You have to select the Item name after that shows deactivate status as Y and click on save button.

I am trying to reconcile my bank statement in BUSY, but the beginning and ending balances don't match. How can I fix this?

When the beginning and the ending balance doesnot match of the bank then pls follow the below steps.
 Step 1: Click on Administration
 Step 2: Then change financial year
 Step 3: Select the last year
 Step 4: After data backup you have to run update master balance from house keeping.
 Step 5: Then change the financial year with new masters.

I am getting an error in BUSY that branch wise opening balance are not correct. What should I do

If your branch wise openning are not correct showing mismatch in openning , so you need to do follow some steps:
Step: 1 Enable maintain branch wise openning balance option from party master in previous year and then carry forward balance with new and change.
Step: 2 Make sure that maintain branch wise openning balance option should enable in current year also.

How to make changes in the financial year without causing any issues in the item masters or balance sheets?

To make changes in the financial year without causing any issues in the item masters of balance sheets in BUSY, it is recommended to take a backup of the financial year data before making any changes so that you can restore the same if required. Additionally, it is important to ensure proper grouping and ledger management to avoid any discrepancies.

What should I do to carry only Item masters to the next year but not its amount balance?

To carry only Item masters to the next year but not its amount balance you have to follow the below steps:-
Step 1: While changing the financial year from the change financial year option under the Administration menu you have to Tick "Don't carry Item balances"
Step 2: Through this only Item masters will carry forward to next year not its balances.

What should I do if I face error of master alias already exist while changing the financial year?

If you are getting error of Master alias already exist during change financial year then it means that an alias specified in a master in the previous year exists in the next financial year but for a different master. So, you need to specify same alias for same party master in both year then will able to change financial year.

What is the process of adding a previous years financial information to a newly created company?

If during the company creation,previous year has specified then you can enter information in previous by change Financial year but you need to follow some steps:  
Step 1: Go to Administration and then click on Change Financial option.
Step 2: Now select Financial year in which you want to make entry.
Note: You can Use F11 Key for change Financial year.

I want to see the closing stock report in previous year in BUSY?

To access the closing stock of last year in BUSY, follow these steps:
Step 1: Open then company then go to administration section
Step 2: Click on change financial year then choose previous financial year.
Step 3: After switch financial year, Go to display section then click on stock status
Step 4: Choose closing stock alphabetically then select balance only and open the report.

Frequently AskedQuestions