Frequently Asked
Questions

Q: I am not able to enter voucher on previous year date. How can i fix the same?

To post entry on previous year date, follow these steps: Step 1: Login the company then click on administration section. Step 2: Select change financial year then select the required financial year. Step 3: Click on yes to change financial year then you can enter voucher.

Q: I have changed the current financial year.How can I enter some voucher in the last year?

When you have changed the financial year and now want to make some entries in the last year then you need to go to the last year either by using the shortcut key F11 of Click on Administration and submenu change financial year.

Q: How can I make changes to an existing company in the software?

To make changes to a existing company. Follow below steps : Step 1: Open BUSY and go to Company menu and select company . Step 2: Enter user name and password to open company and you can do changes as er your requirement.

Q: How can I check the salary amount for a specific employee?

To check the salary amount for the specific employee then check the below steps. Step 1: Click on Display menu and sub menu payroll reports Step 2: Then Payroll register and select the salary register Step 3: Then select the employee name and view the report.

Q: What should I do if I am unable to see the Dont carry item balance option while changing the financial year?

If you unable to see the Do not carry item balance option that means you are using below BUSY 17 version. So, upgrade your BUSY with current version of BUSY 21 then change the financial year with carry item balances.

Q: How can I ensure that there is no scope for mistakes while creating new financial year in BUSY?

To ensure that there is no scope for mistakes while creating financial year in BUSY, you should review your final reports such as profit and loss, balance sheet etc. If all are correct then you can create new financial year in company.

Q: Why am I unable to remove the previous tax year's data from my current return?

If you want to remove the previous tax year's data to current year you need to take latest backup first then go to previous year and pass gst payment entry in last year only by transferring output tax into gst payable ledger.

Q: I am facing an issue with the carry forward function in BUSY. The weights are not getting carried forward correctly to the next year. Can you help troubleshoot this?

In BUSY if you face issue that while weight is not carry forward to the next financial year you can follow given steps: Step: 1 Go to administration. Step: 2 Then go to change Financial year. Step: 3 Carry forward balance with all master.

Q: I want to correct data from the previous financial year in the current year. How can I do this in BUSY?

To change the financial year dates on existing vouchers, you can go to the administration section and select the Change Financial Year option. From there, you can choose the desired financial year and make the necessary changes to the voucher dates.

Q: How should I transfer closing balances from the last financial year to the current year in BUSY?

To change the financial year dates on existing vouchers, you can go to the administration section and select the Change Financial Year option. From there, you can choose the desired financial year and make the necessary changes to the voucher dates.

Find Solutions to Common Issues Related to configurations - change fy

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am not able to enter voucher on previous year date. How can i fix the same?

To post entry on previous year date, follow these steps:
Step 1: Login the company then click on administration section.
Step 2: Select change financial year then select the required financial year.
Step 3: Click on yes to change financial year then you can enter voucher.

I have changed the current financial year.How can I enter some voucher in the last year?

When you have changed the financial year and now want to make some entries in the last year then you need to go to the last year either by using the shortcut key F11 of Click on Administration and submenu change financial year.

How can I make changes to an existing company in the software?

To make changes to a existing company. Follow below steps : 
Step 1: Open BUSY and go to Company menu and select company . 
Step 2: Enter user name and password to open company and you can do changes as er your requirement.

How can I check the salary amount for a specific employee?

To check the salary amount for the specific employee then check the below steps.
Step 1: Click on Display menu and sub menu payroll reports
Step 2: Then Payroll register and select the salary register
Step 3: Then select the employee name and view the report.

What should I do if I am unable to see the Dont carry item balance option while changing the financial year?

If you unable to see the Do not carry item balance option that means you are using below BUSY 17 version.  So, upgrade your BUSY with current version of BUSY 21 then  change the financial year with carry item balances.

How can I ensure that there is no scope for mistakes while creating new financial year in BUSY?

To ensure that there is no scope for mistakes while creating financial year in BUSY, you should review your final reports such as profit and loss, balance sheet etc. If all are correct then you can create new financial year in company.

Why am I unable to remove the previous tax year's data from my current return?

If you want to remove the previous tax year's data to current year you need to take latest backup first then go to previous year and pass gst payment entry in last year only by transferring output tax into gst payable ledger.

I am facing an issue with the carry forward function in BUSY. The weights are not getting carried forward correctly to the next year. Can you help troubleshoot this?

In BUSY if you face issue that while weight is not carry forward to the next financial year you can follow given steps:
Step: 1 Go to administration.
Step: 2 Then go to change Financial year.
Step: 3 Carry forward balance with all master.

I want to correct data from the previous financial year in the current year. How can I do this in BUSY?

To change the financial year dates on existing vouchers, you can go to the administration section and select the Change Financial Year option. From there, you can choose the desired financial year and make the necessary changes to the voucher dates.

How should I transfer closing balances from the last financial year to the current year in BUSY?

To change the financial year dates on existing vouchers, you can go to the administration section and select the Change Financial Year option. From there, you can choose the desired financial year and make the necessary changes to the voucher dates.

Frequently AskedQuestions