Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
I am having an issue with negative stock balances showing in my reports. How can I fix this?
having an issue with negative stock balances showing in reports to fixed this follow these steps
1. check the stock status report that your In and out stock is correct
2. to match stock you can adjust negative balance with the help of stock journal entry
a. open stock journal under transaction menu.
b. add new entry then select item in generate column and adjust negative qty.
c. then save it
3. also check last years stock if stock showing negative from opening balance in curret year
Is it possible to create a new company with the same settings as an existing one?
Yes, it is possible to create a new company with the same settings as an existing one in BUSY accounting software by following below steps:
Step1: Open BUSY software and go to company menu.
Step2: Then click on create company option and specify required details as per your requirement
Step3: Now click on copy configuration option shown in the bottom of the screen then click on select company option.
Step4: After that select company from which you want to copy configuration and specify username and password if required and press on save option
What are the steps to change my GSTIN details or address in the invoicing for BUSY?
To change the GSTIN and address details in BUSY for invoicing then follow the steps.
Step 1. Go to Company menu and then click on Edit Company then define the address as per your need and click on save button to save the changes.
Step 2. Go to Administration menu then click on configuration option.
Step 3. Now Click on Feature and Option then click on GST VAT button.
Step 4. Now Change your GSTIN number as per your need and click on save button to save the changes.
The invoice printout shows the wrong business entity name. How can I change or customize this?
If the invoice printout displays the wrong business entity name, you can fix it by following these steps:
Step 1: Go to the administration section and select company. Then, choose edit company.
Step 2: In the company information, make the necessary changes to the business entity name to the correct one. Save this information. After saving, a pop-up will appear, asking if you wish to update standard printing formats. You should select Yes so that the corrected name will be reflected in all the documents of your company.
How can I log in as the admin user in BUSY to cancel an invoice?
To login as the admin user in BUSY follow these steps:
Step 1: Open your BUSY software
Step 2: Then click on open company
Step 3: Then select your company and press enter to open it
Step 4: Afterwards it will give you the option to specify username and password of your company
Step 5: In that window You need to specify your correct admin username and password then proceed
Step 6: Then you can cancel an invoice as you are successfully logged in with your admin user
Where can configuration be done in BUSY, is it necessary to take backup before configuration?
In BUSY, for configuration in the Company, follow the steps below:
Go to
Step 1 : Administration
Step 2 : Configuration
There are variour options, you can click on these options for the configuration as per your requirments.
And
Take a backup before any change in the company, it is very important for the safety of your data, if there is any problem in the data after the change, if you have a backup then you can restore the old data. Therefore, backup is very important before making any changes.
How can I get help with setting up sales tax rules in BUSY?
To get help with setting up sales tax rules in BUSY, you can follow these steps:
Step 1 :Begin by checking the user manual or documentation provided by BUSY.
Step 2:Visit the official BUSY website or online support portal. Many software providers offer comprehensive documentation, FAQs, tutorials, and user guides on their websites.
Step 3 : Reach out to BUSY's customer support team.To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 /7 .
How can I include my GST number in the standard invoice print?
If you want to include your company gst number in the standard format you need to follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on features and option
Step 4: Afterwards click on GST/VAT
Step 5: Make sure GST number is specified in the specific field
Step 6: If gst number is not specified in the configuration mention it and then save the changes
Step 7: After successfully doing these changes gst number will automatically appear in standard format of your print format
How can i delete the old financial year from my company?
If you want to delete the old financial year from your company please follow these steps:
Step 1: Open your BUSY software then click on delete company and single financial year option available in company menu
Step 2: Then select the company in which you want to delete a single financial year
Step 3: After that specify the username and password if ask
Step 4: Then select it as single financial year and then select financial year that you want to delete
Step 5: Afterwards proceed for a deletion of the financial year
How can I create company in BUSY with GST configuration?
In BUSY, you can create company with GST configration by follow these steps:
Step 1: Open the BUSY application on Desktop
Step 2: Go to Company menu and then click on Create company option
Step 3: Now, Mention the Basic details of company , enable for GST/VAT option and mention the GST number of your firm in GSTIN field.
Step 4: Next, Click on save and then a window will appear for create login credentials
Step 5: At last, specify the login details and press on Ok tab , Company will create successfully.