Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
The company folder is not showing in BUSY after I refreshed. How can I restore or recover the missing company folder?
You can restore that company folder from the below steps.
Step 1: In Set data directory option from company menu you have to give the data path till data folder name in BUSY.
Step 2: In Set data directory option, dont tick the option above information is valid for current session.As if you tick the option then data path will get change when you reopen the BUSY.
How do I delete a company in BUSY Accounting Software from both the Company tab and the C drive?
To delete a company in BUSY from both the Company menu and the C drive, follow these steps:
Step 1: Open your BUSY and go to the Company menu.
Step 2: Now select Delete Company and single Financial option and selec the company
Step 3: Now enter login credential if it showing and then click on complete company option and select the yes option for confirmation of delete company.
Why is the GST number not displaying in the printing of invoice , and how can I fix this?
If GSTIN is not showing on printing of invoice then you have to make sure that GSTIN is entered in company if it is not
entered or confirmed then you need to follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and options and select the GST VAT option.
Step 3: Now enter the GSTIN in field and save it.
I am trying to disable GST in BUSY but unable to disable. How can I permanently disable GST?
You cannot disable the GST permanently if you have transactions like Sales,
Sales retun, Purchase and Purchase return. If those transactions are not in your
data So, you can follow below steps to disable GST in your company:
Step1: Go to Administration, then Click on Configuration.
Step 2: Then Click on Feature & option , then go to GST/VAT Tab.
Step 3: Disable the Enable GST/VAT Reporting.
Is there an option to edit party information in the software? How can I do it?
Yes, there is an option to edit party information in BUSY by following below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Then from masters option select account then click on modify option.
Step 3: Then mention the name of party whose information you need to change.
Step 4: Now in the next window of modify account master edit the informatio then click on save button.
How do I close an existing company file in BUSY before updating the software?
To close an existing company file in BUSY before updating the software, you can follow these steps:
1. Open the BUSY.
2. Go to the "Company" menu.
3. Select the "Close Company" option.
4. A prompt will appear asking if you want to save any pending changes. Choose the appropriate option.
5. The company file will be closed, and you can proceed with updating the software.
How do I enter my company address and details in BUSY for bill generation?
To enter company address in BUSY :
Step 1: Open BUSY software
Step 2: go to Company menu
Step 3: Click on Particular company and open it
Step 4: Then go to Company menu
Step 5: Then click on Edit company
Step 6: Here you are mention address of the company and click on OK button
Step 7: Then save the changes
How can I add location details like station and pin code for my parties/customers?
If you want to add location details like station and pincode then please follow the
given steps
Step 1: Go to adminstration menu then master then account then modify.
Step 2: Select account in which you want to update.
Step 3: Then update station in the party master here in the field of station and
update pincode in pincode field then save master with changes.
What should I do if the phone number in the header is incorrect?
If number is incorrect then you need to change it and you can follow some steps:
Step 1: Go to Company Menu and click on Edit company option.
Step 2: Now enter Mobile Number in field and save the changes.
Step 3: Now one prompt will come for change in standard format so you need to click on Yes option.If it is design Format then change in advance format.
Are there recommended best practices for tax setup in BUSY I should follow?
You should follow these steps for best practice to tax set up in BUSY:
Step 1: Enter your company's GST Number correctly.
Step 2: Ensure that all items you have created have correct tax category and HSN / SAC Code.
Step 3: Use correct voucher to record your entries.
Step 4: Reconcile your GSTR Data on regular basis.
Step 5: Review your GST Summary on monthly basis and adjust the input output.