Frequently Asked
Questions

Q: I unable to define local or Central no tax sale type as sale type not appearing in sale voucher.what should I do?

If you cannot see the sale type in your sale voucher on BUSY, it means that you have created a company without GST. To enable it, you need to create a new company with GST enabled and define the type of dealer as composition. This will make both local no tax and central no tax options visible along with the sale type in the sale voucher.

Q: What is the process to remove or delete a financial year in BUSY

For remove and delete financial year in BUSY please follow below mention steps:- Step 1:- Take backup first from company tab Step 2:- Company Tab Step 3:- Split Finanical Year Step 4:- Select company which wants to spilt financial year. Then select F.Y. which wants to spilit a new company will be created after spilt Note:- Slipiting of financial year only possible for begining and starting of the financial year

Q: What is the procedure to split data from a previous date

You can easly split your financial year data in BUSY software Please folow the give steps Step 1 Open BUSY software, do not open company Step 2 Take back of data Step 3 Click on split financial year and select the company you want to split Step 4 Mention username and password and select financial year you want to spilt Step 5 Do split and chek

Q: The software says my username is incorrect even though I am entering it properly. What should I check?

If the software is saying that your username is incorrect even though you are entering it properly, you should check if there are any spelling errors or extra spaces in your username. Also, make sure that the caps lock is not turned on while entering your username. If the issue persists, you may need to reset your password or contact customer support for further assistance.

Q: What details do I need to provide to get set up with BUSY after making the payment?

To get set up with BUSY after making the payment, you will need to provide details such as: Step1: your company information, including name, address, contact details, and GSTIN (Goods and Services Tax Identification Number). Step 2 : Additionally, you may need to provide details related to your business operations, such as inventory details, chart of accounts, and any specific configurations required for your accounting needs.

Q: I purchased a separate company/license in BUSY. How do I separate the companies in the software?

In BUSY, to split financial year from company, Follow the steps given below:- Step 1 : Open BUSY Step 2 : Press Enter on Split Financial Year Step 3 : Select the Company Step 4 : Select the First or Last Financial Year Step 5 : Click on Split option Step 6 : Go to Open Company and check the Financial Year is splited from the company

Q: What is the data path for the missing BUSY data folder in BUSY Accounting Software?

To access the data path from location where you installed BUSY , please follow below steps : Step 1: Open BUSY software and go to the Company menu. Step 2: And select Set Data Directory option. Step 3: You have to set the data path by copy and paste or you can browse the folder path . Step 4: Then Save the window .

Q: I made a new company but VAT option is missing. What should I do?

If you did not enable the VAT option in new company, then you can enable now by using these steps: Step 1: Go to Administration then click on Configuration. Step 2: Select Features / Options and click on GST / VAT. Step 3: Tick on the option Enable VAT / GST Reporting and enter the necessary details such as type of dealer, TIN No. etc and save changes.

Q: How can I Maintain my New company that is from Different state in BUSY?

To Maintain a New company that is from a Different state in a BUSY below are the steps to follow:- Step 1: Open the BUSY and click on Create company option. Step 2: Mention the Company Name,Address,State,GSTIN Number and other details and click on Save button. Step 3: After creating the company company will start to reflect in company list when you will click on Open company option.

Q: My GSTIN is updated incorrectly in your software. How do I change it?

To change your company's GSTIN which was wrongly updated in BUSY, you need to follow these steps: Step 1: Go to the Administration menu and select Configuration. Step 2: Choose Features / Options and then click on GST / VAT tab. Step 3: Update the GST number in the GSTIN field and save changes. Note: Take backup of your data before make any changes.

Find Solutions to Common Issues Related to configurations - company configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I unable to define local or Central no tax sale type as sale type not appearing in sale voucher.what should I do?

If you cannot see the sale type in your sale voucher on BUSY, it means that you have created a company without GST. To enable it, you need to create a new company with GST enabled and define the type of dealer as composition. This will make both local no tax and central no tax options visible along with the sale type in the sale voucher.

What is the process to remove or delete a financial year in BUSY

For remove and delete financial year in BUSY please follow below mention steps:-
Step 1:- Take backup first from company tab
Step 2:- Company Tab
Step 3:- Split Finanical Year
Step 4:- Select company which wants to spilt financial year. Then select F.Y. which wants to spilit a new company will be created after spilt 
Note:- Slipiting of financial year only possible for begining and starting of the financial year

What is the procedure to split data from a previous date

You can easly split your financial year data in BUSY software
 Please folow the give steps
 Step 1 Open BUSY software, do not open company
 Step 2 Take back of data
 Step 3 Click on split financial year and select the company you want to split
 Step 4 Mention username and password and select financial year you want to spilt
 Step 5 Do split and chek

The software says my username is incorrect even though I am entering it properly. What should I check?

If the software is saying that your username is incorrect even though you are entering it properly, you should check if there are any spelling errors or extra spaces in your username. Also, make sure that the caps lock is not turned on while entering your username. If the issue persists, you may need to reset your password or contact customer support for further assistance.

What details do I need to provide to get set up with BUSY after making the payment?

To get set up with BUSY after making the payment, you will need to provide details such as:
Step1: your company information, including name, address, contact details, and GSTIN (Goods and Services Tax Identification Number). 
Step 2 : Additionally, you may need to provide details related to your business operations, such as inventory details, chart of accounts, and any specific configurations required for your accounting needs.

I purchased a separate company/license in BUSY. How do I separate the companies in the software?

In BUSY, to split financial year from company, Follow the steps given below:-
Step 1 : Open BUSY 
Step 2 : Press Enter on Split Financial Year 
Step 3 : Select the Company
Step 4 : Select the First or Last Financial Year 
Step 5 : Click on Split option 
Step 6 : Go to Open Company and check the Financial Year is splited from the company

What is the data path for the missing BUSY data folder in BUSY Accounting Software?

To access the data path from location where you installed BUSY , please follow below steps : 
Step 1: Open BUSY software and go to the Company menu.  
Step 2: And select Set Data Directory option. 
Step 3: You have to set the data path by copy and paste or you can browse the folder path . 
Step 4: Then Save the window .

I made a new company but VAT option is missing. What should I do?

If you did not enable the VAT option in new company, then you can enable now by using these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT.
Step 3: Tick on the option Enable VAT / GST Reporting and enter the necessary details such as type of dealer, TIN No. etc and save changes.

How can I Maintain my New company that is from Different state in BUSY?

To Maintain a New company that is from a Different state in a BUSY below are the steps to follow:-
Step 1: Open the BUSY and click on Create company option.
Step 2: Mention the Company Name,Address,State,GSTIN Number and other details and click on Save button.
Step 3: After creating the company company will start to reflect in company list when you will click on Open company option.

My GSTIN is updated incorrectly in your software. How do I change it?

To change your company's GSTIN which was wrongly updated in BUSY, you need to follow these steps:
 Step 1: Go to the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then click on GST / VAT tab. 
 Step 3: Update the GST number in the GSTIN field and save changes.
 Note: Take backup of your data before make any changes.

Frequently AskedQuestions