Frequently Asked
Questions

Q: I unable to define local or Central no tax sale type as sale type not appearing in sale voucher.what should I do?

If you cannot see the sale type in your sale voucher on BUSY, it means that you have created a company without GST. To enable it, you need to create a new company with GST enabled and define the type of dealer as composition. This will make both local no tax and central no tax options visible along with the sale type in the sale voucher.

Q: What is the process to remove or delete a financial year in BUSY

For remove and delete financial year in BUSY please follow below mention steps:- Step 1:- Take backup first from company tab Step 2:- Company Tab Step 3:- Split Finanical Year Step 4:- Select company which wants to spilt financial year. Then select F.Y. which wants to spilit a new company will be created after spilt Note:- Slipiting of financial year only possible for begining and starting of the financial year

Q: What is the procedure to split data from a previous date

You can easly split your financial year data in BUSY software Please folow the give steps Step 1 Open BUSY software, do not open company Step 2 Take back of data Step 3 Click on split financial year and select the company you want to split Step 4 Mention username and password and select financial year you want to spilt Step 5 Do split and chek

Q: Configure GST in BUSY but unable to generate GST invoice. Why?

To Configure GST in BUSY, for generate GST invoice, follow these steps : Step 1: Create Company with and enable GST. Step 2: If you have already created company then Follow these steps : 1: Go to Administration menu. 2: Then click on Configuration. 3: Then select Features and Options. 4: Select GST/VAT option. 5: Enable GST/VAT reporting.

Q: How do I add and manage multiple companies in the software?

To add and manage multiple companies in BUSY Step 1: Company menu Step 2: "Create a company." Step 3: Enter all the necessary details about the company. Step 4:Save Step 5: After that, select the desired company in list to Open." Step 6: "Close company" to close the company Each company will have a separate set of data, and the company will create separate identification codes.[e.g. COMP0001]

Q: How can I delete a company in BUSY?

To delete a company in BUSY, you need to follow these steps: Step 1: Open BUSY then click on delete company or single financial year option under the company menu. Step 2: Select the company which you want to delete and enter the admin username and password. Step 3: Select the complete company option and click on yes to proceed. Once a company deleted can not be recovered.

Q: How to split financial year from company?

In BUSY, to split financial year from company, Follow the steps given below:- Step 1 : Open BUSY Step 2 : Press Enter on Split Financial Year Step 3 : Select the Company Step 4 : Select the First or Last Financial Year Step 5 : Click on Split option Step 6 : Go to Open Company and check the Financial Year is splited from the company

Q: The software says my username is incorrect even though I am entering it properly. What should I check?

If the software is saying that your username is incorrect even though you are entering it properly, you should check if there are any spelling errors or extra spaces in your username. Also, make sure that the caps lock is not turned on while entering your username. If the issue persists, you may need to reset your password or contact customer support for further assistance.

Q: What details do I need to provide to get set up with BUSY after making the payment?

To get set up with BUSY after making the payment, you will need to provide details such as: Step1: your company information, including name, address, contact details, and GSTIN (Goods and Services Tax Identification Number). Step 2 : Additionally, you may need to provide details related to your business operations, such as inventory details, chart of accounts, and any specific configurations required for your accounting needs.

Q: I purchased a separate company/license in BUSY. How do I separate the companies in the software?

In BUSY, to split financial year from company, Follow the steps given below:- Step 1 : Open BUSY Step 2 : Press Enter on Split Financial Year Step 3 : Select the Company Step 4 : Select the First or Last Financial Year Step 5 : Click on Split option Step 6 : Go to Open Company and check the Financial Year is splited from the company

Find Solutions to Common Issues Related to configurations - company configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I unable to define local or Central no tax sale type as sale type not appearing in sale voucher.what should I do?

If you cannot see the sale type in your sale voucher on BUSY, it means that you have created a company without GST. To enable it, you need to create a new company with GST enabled and define the type of dealer as composition. This will make both local no tax and central no tax options visible along with the sale type in the sale voucher.

What is the process to remove or delete a financial year in BUSY

For remove and delete financial year in BUSY please follow below mention steps:-
Step 1:- Take backup first from company tab
Step 2:- Company Tab
Step 3:- Split Finanical Year
Step 4:- Select company which wants to spilt financial year. Then select F.Y. which wants to spilit a new company will be created after spilt 
Note:- Slipiting of financial year only possible for begining and starting of the financial year

What is the procedure to split data from a previous date

You can easly split your financial year data in BUSY software
 Please folow the give steps
 Step 1 Open BUSY software, do not open company
 Step 2 Take back of data
 Step 3 Click on split financial year and select the company you want to split
 Step 4 Mention username and password and select financial year you want to spilt
 Step 5 Do split and chek

Configure GST in BUSY but unable to generate GST invoice. Why?

To Configure GST in BUSY, for generate GST invoice, follow these steps : 
 Step 1: Create Company with and enable GST. 
 Step 2: If you have already created company then Follow these steps : 
 1: Go to Administration menu. 
 2: Then click on Configuration. 
 3: Then select Features and Options. 
 4: Select GST/VAT option. 
 5: Enable GST/VAT reporting.

How do I add and manage multiple companies in the software?

To add and manage multiple companies in BUSY 
Step 1: Company menu 
Step 2: "Create a company." 
Step 3: Enter all the necessary details about the company. 
Step 4:Save 
Step 5: After that, select the desired company in list to Open."
Step 6: "Close company" to close the company
Each company will have a separate set of data, and the company will create separate identification codes.[e.g. COMP0001]

How can I delete a company in BUSY?

To delete a company in BUSY, you need to follow these steps:
Step 1: Open BUSY then click on delete company or single financial year option under the company menu.
Step 2: Select the company which you want to delete and enter the admin username and password.
Step 3: Select the complete company option and click on yes to proceed. Once a company deleted can not be recovered.

How to split financial year from company?

In BUSY, to split financial year from company, Follow the steps given below:-
Step 1 : Open BUSY 
Step 2 : Press Enter on Split Financial Year 
Step 3 : Select the Company
Step 4 : Select the First or Last Financial Year 
Step 5 : Click on Split option 
Step 6 : Go to Open Company and check the Financial Year is splited from the company

The software says my username is incorrect even though I am entering it properly. What should I check?

If the software is saying that your username is incorrect even though you are entering it properly, you should check if there are any spelling errors or extra spaces in your username. Also, make sure that the caps lock is not turned on while entering your username. If the issue persists, you may need to reset your password or contact customer support for further assistance.

What details do I need to provide to get set up with BUSY after making the payment?

To get set up with BUSY after making the payment, you will need to provide details such as:
Step1: your company information, including name, address, contact details, and GSTIN (Goods and Services Tax Identification Number). 
Step 2 : Additionally, you may need to provide details related to your business operations, such as inventory details, chart of accounts, and any specific configurations required for your accounting needs.

I purchased a separate company/license in BUSY. How do I separate the companies in the software?

In BUSY, to split financial year from company, Follow the steps given below:-
Step 1 : Open BUSY 
Step 2 : Press Enter on Split Financial Year 
Step 3 : Select the Company
Step 4 : Select the First or Last Financial Year 
Step 5 : Click on Split option 
Step 6 : Go to Open Company and check the Financial Year is splited from the company

Frequently AskedQuestions