Frequently Asked
Questions

Q: Can you guide me on how to enter a new address in the BUSY?

To enter a new address in the BUSY,follow below steps: Step 1: Go to company configuration then edit company submenu Step 2: Now change company address and save Step 3: Select yes in option for update in standard printing option.

Q: Can I edit my company name, telephone number, and email ID in BUSY?

To edit company name ,telephone number and mail ID in BUSY follow the steps below: Step 1: Go to company configuration then edit company Step 2: Now change company name ,telephone number and mail ID and save

Q: How do I set up multiple companies or legal entities in BUSY?

In BUSY, you can manage multiple companies in BUSY by follow these steps: Step 1: Open the BUSY then click on company menu Step 2: Choose the create company option then create the company after specify the required details.

Q: What is the process to add a new firm in the software?

To add New Firm you need to follow some steps: Step 1: Open your BUSY. Step 2: Now click on Create Company option in company menu. Step 3: Now enter the all details of company and click on Save opiton.

Q: Why am I unable to disable GST after enabling it initially?

Once GST is enabled in BUSY, it cannot be fully disabled. However, you can create a new company without enabling GST and import your data into the new company. This will effectively disable GST for your company.

Q: What is the process for updating my contact information in BUSY?

To Update your contact information in BUSY then follow these steps. Step 1. Open Company Step 2. Then click on company menu. Step 3. Now click on Edit Company and update your information according to you need.

Q: Why is the update causing issues with my software?

The update may cause issues with the software if it is not the latest version or if there are compatibility issues. It is recommended to update the software to the latest version and set compatibility before updating.

Q: How do I handle GST registration cancellation in BUSY?

If your GST registration is cancelled, then you need to create a new company without GST. As Once you enable GST in a company and post a voucher in BUSY, you cannot disable GST for that company.

Q: How can i create new item group in BUSY?

To create new item group in BUSY, Follow below steps: Step 1: Go to administration menu and submenu then masters Step 2: Select item group and then add option after that mention the necessary details and save it.

Q: How do I configure GST details in BUSY

For configure GST in BUSY please follow these steps: 1. Go in administration 2. Then Go in configuration 3. Then Go in Features/options 4. Then Go in Gst vat and mention gst detail

Find Solutions to Common Issues Related to configurations - company configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can you guide me on how to enter a new address in the BUSY?

To enter a new address in the BUSY,follow below steps:
Step 1: Go to company configuration then edit company submenu
Step 2: Now change company address and save
Step 3: Select yes in option for update in standard printing option.

Can I edit my company name, telephone number, and email ID in BUSY?

To edit company name ,telephone number and mail ID in BUSY  follow the steps below:
Step 1: Go to company configuration then edit company 
Step 2: Now change company name ,telephone number and mail ID and save

How do I set up multiple companies or legal entities in BUSY?

In BUSY, you can manage multiple companies in BUSY by follow these steps:
Step 1: Open the BUSY then click on company menu
Step 2: Choose the create company option then create the company after specify the required details.

What is the process to add a new firm in the software?

To add New Firm you need to follow some steps:
Step 1: Open your BUSY.
Step 2: Now click on Create Company option in company menu.
Step 3: Now enter the all details of company and click on Save opiton.

Why am I unable to disable GST after enabling it initially?

Once GST is enabled in BUSY, it cannot be fully disabled. However, you can create a new company without enabling GST and import your data into the new company. This will effectively disable GST for your company.

What is the process for updating my contact information in BUSY?

To Update your contact information in BUSY then follow these steps.
 Step 1. Open Company
 Step 2. Then click on company menu.
 Step 3. Now click on Edit Company and update your information according to you need.

Why is the update causing issues with my software?

The update may cause issues with the software if it is not the latest version or if there are compatibility issues. It is recommended to update the software to the latest version and set compatibility before updating.

How do I handle GST registration cancellation in BUSY?

If your GST registration is cancelled, then you need to create a new company without GST. As Once you enable GST in a company and post a voucher in BUSY, you cannot disable GST for that company.

How can i create new item group in BUSY?

To create new item group in BUSY, Follow below steps:
Step 1: Go to administration menu and submenu then masters 
Step 2: Select item group and then add option after that mention the necessary details and save it.

How do I configure GST details in BUSY

For configure GST in BUSY please follow these steps: 
 1. Go in administration 
 2. Then Go in configuration 
 3. Then Go in Features/options 
 4. Then Go in Gst vat and mention gst detail

Frequently AskedQuestions