Frequently Asked
Questions

Q: How can I maintain multiple directories and run only one at a time in BUSY Accounting Software?

To maintain multiple directories and run only one at a time in BUSY, you can create separate data folder for each company and specify the desired directory in the set data directory when opening the software.

Q: As a new user, how can I tell if the company I created is open or not?

To check if the company is open or not in BUSY accounting software, you can look at the footer part of software if company name, financial year and user details are showing then company is open.

Q: What should I do if the process of copy master and configuration is not progressing properly?

If the process of copy master and configuration is not progressing properly in BUSY Accounting software, you can try restarting the software and your computer then create a fresh company and copy master and configuration again.

Q: Can you show me where I can find the option to change the company GST number?

To change the company GST number, follow these steps: Step 1: Go to Administration menu then select configuration option. Step 2: Click on Feature/Options and then choose GST/VAT tab. Step 3: Enter company GSTIN and then save the changes.

Q: I need help setting up my Chart of Accounts and categorizing transactions. Can you assist?

Yes, I can assist you with setting up your Chart of Accounts and categorizing transactions in BUSY. Just let me know which types of accounts and transactions you're working with, as there are many options available?

Q: I need to change from the regular scheme to the composition scheme in the software. What configuration or settings do I need to change for this?

If you want to change the company from regular to composition then you need to create the seperate company. The reason behind is to get accurate data for the GST ereturn for Regular or Composition.

Q: I used the word "AND" in my email content and now I'm getting a special character error. How can I fix this?

To include an ampersand in your company name in email, simply type the ampersand symbol (&) in place of the word 'and' or also can define 'AND' if needed in email ID in company configuration.

Q: What should I do to ensure that all the master data of the previous company is visible in the new company?

To ensure that all the master data of the previous company is visible in the new company you can use the copy master, configuration and users from existing company while creating new company in BUSY.

Q: The address I entered is showing as invalid. How should I enter the address so that it is validated correctly?

To enter the company address: Step 1: Open BUSY Step 2 : LOgin to desire company Step 3 : CLick on company menu Step 4 : Edit company Step 5 : Edit address and save

Q: I upgraded from an older version of BUSY but cannot see new features like E-invoice generation. What should I do?

after upgraded from an older version of BUSY still new features not showing because of after upgrade version you need to enabled that features from particular configuration then it will be show in upgraded version.

Find Solutions to Common Issues Related to configurations - company configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I maintain multiple directories and run only one at a time in BUSY Accounting Software?

To maintain multiple directories and run only one at a time in BUSY, you can create separate data folder for each company and specify the desired directory in the set data directory when opening the software.

As a new user, how can I tell if the company I created is open or not?

To check if the company is open or not in BUSY accounting software, you can look at the footer part of software if company name, financial year and user details are showing then company is open.

What should I do if the process of copy master and configuration is not progressing properly?

If the process of copy master and configuration is not progressing properly in BUSY Accounting software, you can try restarting the software and your computer then create a fresh company and copy master and configuration again.

Can you show me where I can find the option to change the company GST number?

To change the company GST number, follow these steps:
Step 1: Go to Administration menu then select configuration option.
Step 2: Click on Feature/Options and then choose GST/VAT tab.
Step 3: Enter company GSTIN and then save the changes.

I need help setting up my Chart of Accounts and categorizing transactions. Can you assist?

Yes, I can assist you with setting up your Chart of Accounts and categorizing transactions in BUSY. Just let me know which types of accounts and transactions you're working with, as there are many options available?

I need to change from the regular scheme to the composition scheme in the software. What configuration or settings do I need to change for this?

If you want to change the company from regular to composition then you need to create the seperate company. The reason behind is to get accurate data for the GST ereturn for Regular or Composition.

I used the word "AND" in my email content and now I'm getting a special character error. How can I fix this?

To include an ampersand in your company name in email, simply type the ampersand symbol (&) in place of the word 'and' or also can define 'AND' if needed in email ID in company configuration.

What should I do to ensure that all the master data of the previous company is visible in the new company?

To ensure that all the master data of the previous company is visible in the new company you can use the copy master, configuration and users from existing company while creating new company in BUSY.

The address I entered is showing as invalid. How should I enter the address so that it is validated correctly?

To enter the company address:
 Step 1: Open BUSY
 Step 2 : LOgin to desire company
 Step 3 : CLick on company menu
 Step 4 : Edit company
 Step 5 : Edit address and save

I upgraded from an older version of BUSY but cannot see new features like E-invoice generation. What should I do?

after upgraded from an older version of BUSY still new features not showing because of after upgrade version you need to enabled that features from particular configuration then it will be show in upgraded version.

Frequently AskedQuestions