Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - hardware configuration
How can i change the page size to fit my invoice without losing any content?
To change the page size to fit invoice without losing any content in BUSY you need to follow below steps:
Step: 1 Go to Administration menu and then select submenu configuration
Step: 2 Then select Hardware configuration and change lines per page option from 60 to 63 and then select save option for saving configuration
Step: 3 After that You can check by printing invoice
How can i change a setting to get a single page printout of four items?
If four items invoice not printing on single page then you need to check these steps:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select hardware configuration and here increase the line per page, decrease margin and shrinkage percentage then check.
Step 3: You can not increase line per page more because a paper has limitation of lines.
Why is my data getting cut off on the right side when I print it?
If the data getting cut off on the right side when printing from BUSY, you need to check these steps:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select hardware configuration and here decrease the margin and shrinkage percentage then check.
Step 3: You can also check your system screen resoluation. The recommended resoluation is 1366X768.
My billing paper is getting cut off, how can I fix this?
If you are facing issue in invoice printing with margin the can change the margin as per requirement
To change the Parper margin follow the below mentioned steps :
Step 1: Go to Administration and then Configuration
Step 2: Clik on Hardware Configuration
Step 3: There is option Available to change Paper Left Margin/Paper Right Margin you can change accordinglyy
I want to print invoices instead of barcode stickers. How can I configure my printer for this?
There is no Printer setting in BUSY except Printer selection from Hardware Configuration.
Step 1: Administration
Step 2: Configuration
Step 3: Hardware Configuration
Recommend :
Step 1: Printer should not be thermal printer.
Step 2: It Should Have printer registery.
Step 2: Printing prefernces in Printer setting should be according to the Paper Size like A4, A5,A3 etc.
Step 3: Can contact to Hardware Person.
My invoice printout is distorted. How can I fix the alignment?
To fix the alignment of your invoice printout in BUSY follow the below mentioned steps:
Step 1: Go to Administration and then configuration
Step 2: Click on Hardware configuration
Step 3: There is option to set the Right and Left margin of paper
Step 4: You can set the margin as per requirement and save the changes
issue in DOS setup installation?
If you are facing issues with DOS setup and installation, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Hardware Configuration.
Step 2: In this window, you can define the printing style as DOS, and you can install the set-up for DOS according to your printer.
How to select the printer and configure the page settings for invoice printing?
To select printer and configure the page settings for invoice printing, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration and click on Hardware Configuration.
Step 3: Here, you can set Default Printer Driver and other page settings as per the requirements then save.
What should I do if the default printer is not showing when printing the invoice in standard format?
To set the default printer if not showing when printing the invoice in standard format, follow these steps:
Step 1: Go to the Administration menu and click on Configuration.
Step 2: In the Configuration menu, choose Hardware Configuration.
Step 3: Select default printer driver from the drop down list and save the changes.
How can I fix the issue of invoice text printing on one page and lines on another?
To resolve this issue:
1.Go to Administration.
2.Select Configuration.
3.Under Hardware Configuration, find and select Manage Lines.
4.Adjust the lines per page default is 60.
5.Also, manage the top margin as per page default is 0.25.
6.Save the changes.
This should help in fixing the problem of invoice text printing on one page and lines on another.