Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - inventory voucher entry

FAQs

How to maintain the stock in BUSY without affecting vouchers

 To maintain the stock in BUSY without affecting vouchers that are used for these items you can use physical stock voucher below are steps to using them:-
Step 1: Go to the Transaction menu then click on Physical stock voucher then Add option.
Step 2: Enter the Voucher number, Date and Material centre then click on the down arrow afterwards select Load Items options then click on show list option. From there you can select all items in one go by click select all option or select the items individually then click on Ok button.
Step 3: Then all the items will load in Physical stock main screen you have to mention the actual quantity of stock in Physical stock column whatever you will update the quantity it'll show exactly the same quantity as stock.

My invoice total doesn't match the purchase order total. How can I ensure the quantities and amounts match?

 To ensure that the quantities and amounts on your invoice match the purchase order total, you can follow these steps:
1. Double-check the quantities and amounts entered on the invoice against the purchase order.
2. Verify that all items listed on the purchase order are included on the invoice.
3. Ensure that the unit prices and calculations are accurate.
4. Confirm that any discounts or taxes are applied correctly.
5. If there are any discrepancies, review the purchase order and invoice details to identify any errors or missing items.
6. Communicate with the vendor or supplier to resolve any discrepancies and make necessary adjustments to the invoice.
By carefully reviewing and comparing the purchase order and invoice details, you can ensure that the quantities and amounts match.

What shortcuts can be used for quick actions in the BUSY billing screen?

 To operate easily and faster with BUSY, you can use the shortcut keys. BUSY provides several predefined shortcut keys along with a utility to create shortcut keys. This can allow for the creation of a shortcut key as per the operator's requirements. You can find BUSY's predefined shortcut key's list here:
Step 1: Go to Help.
Step 2: Shortcut keys
To create a user-defined shortcut key, follow the steps:
Step 1: Select the required option.
Step 2: At the bottom of the menu bar, you will find the option "Create shortcut."
Step 3: Click on it, then define the required shortcut keystroke. [e.g., ctrl+1, ctrl+2]
Step 4: Save
Step 5: Now the shortcut has been created successfully. and it was ready to use.
For further clarification, feel free to contact the BUSY 24x7 helpline number.

What is the process to record inter-company transactions in BUSY?Can you help me troubleshoot why I am unable to log into the BUSY mobile app?

 To record the inter company transactions you can use stock transfer voucher in BUSY under transactions tab
If you are unable to login in BUSY mobile app please ensure that below mentioned steps are followed:
Step 1: Make sure you are using current release of BUSY software
Step 2: Ensure that you have update the BUSY mobile app to the latest version
Step 3: Make sure internet is connected with your phone and system
Step 4: Make sure you have created a BDEP ID and cloud sync user
Step 5: Run the Bulk upload from BUSY
Step 6: If still facing the same issue then create new BDEP ID and cloud sync user then run bulk upload again
Step 7: You can also try to solve it by changing your internet connection

I want to add stock quantities in the software but the Generate and Reduce options are confusing. What is the difference between Generate and Reduce here?

 To add the stock quantities in software we can follow below steps:
Step 1: Click on transaction menu & select stock journal voucher.
Step 2: Click on add & enter the voucher series and voucher number & material center.
Step 3: Enter items details( which we want add in on our stock) in item generate section.
Step 4: Press F2 for save voucher.
Note: Here is difference b/w generate and reduce options in software:
Generate:- If we want to increase the quantity of stock then we need to enter items in item generate section in stock journal voucher.
Reduce:- If we want to decrease the quantity of stock then we need to enter items in item reduce section in stock journal voucher.

What should I do if I see negative quantities in my stock status report?

 If you see negative quantities in your stock status report in BUSY, it means you have sold items without stock. 
Now if you want to generate the stock to remove negative, you need to follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select Stock Journal and click on Add.
Step 3: Enter all the necessary details such as date, material centre and your items with required quantity in Item Generated section then save.
Step 4: You can also select Physical Stock voucher and click on Add.
Step 5: Enter all the necessary details such as vch no. , date, material centre, etc then click on down arrow.
Step 6: Click on Load Items and enter the required quantity in Physical Quantity column then save.

Is there a specific setting or step that needs to be followed to generate a material challan in BUSY Accounting Software?

 To generating a material challan for issued material to a party can pass the voucher entry,Please Follow the Below Steps :
Step 1: Go to Administration menu and then select Configuration tab.
Step 2: Now select Features and Options tab and click on the Inventory option.
Step 3: Here you have to Enable the Sale Challan option then On Configuration can restrict as per your need.
Step 4: After this go to Transaction menu and then select Material Issue to party voucher for Sales Challan.
Step 5: Click on the Add tab and select transaction type as Sales Challan.
Step 6: Pick Sales Order through F11 Shortcut Key in Voucher. ( Party should be Same)
Step 7: Check all releavant details and click on the save button and savethe entry.

Can you guide me in generating a material challan for issued material to a party?

 To generating a material challan for issued material to a party can pass the voucher entry.Please Follow the Below Steps :
Step 1: Go to Administration menu and then select Configuration tab.
Step 2: Now select Features and Options tab and click on the Inventory option.
Step 3: Here you have to Enable the Sale Challan option then On Configuration can restrict as per your need.
Step 4: After this go to Transaction menu and then select Material Issue to party voucher for Sales Challan.
Step 5: Click on the Add tab and select transaction type as Sales Challan.
Step 6: Pick Sales Order through F11 Shortcut Key in Voucher. ( Party should be Same)
Step 7: Check all releavant details and click on the save button and savethe entry.

How can I apply round off to avoid decimal places in total billing amount?

 To avoide decimal places in voucher entry you can apply Auto Round Off in voucher to enable it you can follow some steps: 
Step 1: Go to administration and thenclick on configuration.
Step 2: After click on configuration, click on the voucher series configuration and select voucher type and series under voucher type
Step 3: After click on series click on Voucher Configuration option and Enable Auto Round Off option for Final Amount.
Step 4: Now click on Configure and tick for the Rounding off Mode and specify bill sundry for upper and lower and click on Ok option and save the Configuration.
Step 5: Enter voucher and save the voucher it will apply automatic round off in bill sundry.

How to configure the fields visible in BUSY billing screen?

 The customization of the BUSY entry screen is not possible. But you can do several configurations as per your requirements for a fast and easy-to-use billing experience.
In BUSY, you have two types of entry screen settings.
1. Standard: Default and traditional way of entry screen, which comes with default.
2. POS: It consists of complex and advanced configurations designed for retail businesses.
POS configuration settings, You have the option to configure the field type as fixed, variable, or semi-variable.
Fixed: You will not be able to change the value.
Variable: The focus will directly focus on the variable field.
Semi-Variable: The focus will directly move to the next available variable or fixed field.
Barcode scanning and the item consolidating option enabled are also available in these POS configuration settings.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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