Frequently Asked
Questions

Q: What is the significance of master balance and how does updating it affect the stock quantity?

Master balance is a crucial feature in BUSY that helps maintain accurate stock quantities and valuations. To update balance ,please follow belows steps: Step 1: Go to house keeping menu and then select Updat the master balance ensures that the stock quantity and valuation are correctly reflected in the system. Step 2: It affects the stock quantity by adjusting it based on the updated valuation, which helps in maintaining accurate inventory records.

Q: Why am I unable to save changes made to a voucher? How can I fix this?

If you are unable to save changes made to a voucher in BUSY, it could be due to various reasons such as incomplete adjustments or errors in the voucher. To fix this, you can check for any error messages or prompts that indicate the issue and make the necessary adjustments or corrections. Additionally, ensure that all required fields are filled correctly and that you have the necessary permissions to save vouchers.

Q: What is the procedure for selecting units and tax in an invoice in BUSY Accounting Software?

To select units and tax in an invoice in BUSY , please follow below steps: Step 1: Go to transaction menu and then select sales Step 2: And then select add and create a new voucher Step 3: Now, here you can select voucher number and date Step 4: Enter all relavant details and enter Item entries and there you can select unit and tax bill sundry and save the bill.

Q: I made sales orders but they are not showing under references. Why is that?

If you made sales orders but they are not showing under references then please follow the given steps Step 1: Make sure you have created reference in the sales order voucher. Step 2: Make sure option of show pending order till voucher date should be untick in sale order configuration. Step 3: Make sure you have not adjusted the reference which you are looking for then it will show in the pending reference.

Q: How can i enter purchases made in the entire comapany in the bill?

To create or enter purchases in the BUSY, please follow below steps: Step 1: Go to transaction menuand then select Purchase option. Step 2: Now select Add option and then Purchase voucher added. Step 3: Here you have to enter all relavant details like , date invoice no, Item entries, tax details , any other charges details . Step 4: after added all details click on the save button and save it.

Q: Where to add the price of the item produced in the production transaction?

To add the price of the item produced in the production voucher,you need to follow these steps : Step 1 : Go to the Transactions menu and select Production Voucher. Then, add and select the Bill of Material (BOM) for the product you want to produce. Enter the quantity and also mention the price of item produced or item generated in production voucher, and click on save button to save voucher.

Q: I have some purchases where GST is not applicable but the software is still calculating GST on them. What am I doing wrong?

If you want to record a purchase in which you do not want to claim ITC then please follow the given step Step 1: Make sure you have enter the purchase with non gst purchase type if not Step 1: Then create a new purchase type with non gst and select. Step 2: Then proceed to save the voucher then after saving it will show as non gst.

Q: How can I generate an entry for the return of goods within 24 hours in BUSY?

Follow below steps to generate an entry for the return of goods within 24 hours in BUSY, Step 1: Go to transaction section. Step 2: Then select the voucher type as sale/purchase return as per requirement. Step 3; Click on add then mention the required details. Step 4: Then after select party mention the original invoice number, on behalf of you are returning the goods. Step 5; Then mention item details and save the voucher.

Q: What is the reason for a negative bill deduction and how can it be adjusted?

Here are some reasons to understand , please check below steps: Step 1: The reason for a negative bill deduction in BUSY could be due to the credit of IGST input. Step 2: It can be adjusted by passing a stock journal entry and generating a voucher for the item in negative. Step 3:The quantity in negative can be shown in the generated voucher and the adjustment can be made accordingly.

Find Solutions to Common Issues Related to configurations - inventory voucher entry

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I give discounts on specific item BCNs (barcodes) rather than the whole item in BUSY?New

give discounts on specific item BCNs (barcodes) rather than the whole item in BUSY then follow these steps
1. go to the configurations under administration menu
2. open features and options and click on inventory tab 
3. click on configure option under parameterized details
4. enabled parameter discount option and save it.
5. then open any sales invoice, select item then parameterized stock details window appeared 
6. you can mentioned discount on particular BCN .

What is the significance of master balance and how does updating it affect the stock quantity?

Master balance is a crucial feature in BUSY that helps maintain accurate stock quantities and valuations. To update balance ,please follow belows steps:
Step 1: Go to house keeping menu and then select Updat the master balance ensures that the stock quantity and valuation are correctly reflected in the system. 
Step 2: It affects the stock quantity by adjusting it based on the updated valuation, which helps in maintaining accurate inventory records.

Why am I unable to save changes made to a voucher? How can I fix this?

If you are unable to save changes made to a voucher in BUSY, it could be due to various reasons such as incomplete adjustments or errors in the voucher. To fix this, you can check for any error messages or prompts that indicate the issue and make the necessary adjustments or corrections. Additionally, ensure that all required fields are filled correctly and that you have the necessary permissions to save vouchers.

What is the procedure for selecting units and tax in an invoice in BUSY Accounting Software?

To select units and tax in an invoice in BUSY , please follow below steps: 
Step 1: Go to transaction menu and then select sales 
Step 2: And then select add and create a new voucher 
Step 3: Now, here you can select voucher number and date 
Step 4: Enter all relavant details and enter Item entries and there you can select unit and tax bill sundry and save the bill.

I made sales orders but they are not showing under references. Why is that?

If you made sales orders but they are not showing under references then please follow the
given steps
Step 1: Make sure you have created reference in the sales order voucher.
Step 2: Make sure option of show pending order till voucher date should be untick in 
 sale order configuration.
Step 3: Make sure you have not adjusted the reference which you are looking for then it 
 will show in the pending reference.

How can i enter purchases made in the entire comapany in the bill?

To create or enter purchases in the BUSY, please follow below steps: 
Step 1: Go to transaction menuand then select Purchase option.
Step 2: Now select Add option and then Purchase voucher added. 
Step 3: Here you have to enter all relavant details like , date invoice no, Item entries, tax details , any other charges details .
Step 4: after added all details click on the save button and  save it.

Where to add the price of the item produced in the production transaction?

To add the price of the item produced  in the production voucher,you need to follow these steps :
Step 1 : Go to the Transactions menu and select Production Voucher. Then, add and select the Bill of Material (BOM) for the product you want to produce. Enter the quantity and also mention the price of item produced or item generated in production voucher, and click on save button to save voucher.

I have some purchases where GST is not applicable but the software is still calculating GST on them. What am I doing wrong?

If you want to record a purchase in which you do not want to claim ITC then please
 follow the given step
 Step 1: Make sure you have enter the purchase with non gst purchase type if not 
 Step 1: Then create a new purchase type with non gst and select.
 Step 2: Then proceed to save the voucher then after saving it will show as non gst.

How can I generate an entry for the return of goods within 24 hours in BUSY?

Follow below steps to generate an entry for the return of goods within 24 hours in BUSY,
Step 1: Go to transaction section.
Step 2: Then select the voucher type as sale/purchase return as per requirement.
Step 3; Click on add then mention the required details.
Step 4: Then after select party mention the original invoice number, on behalf of you are returning the goods.
Step 5; Then mention item details and save the voucher.

What is the reason for a negative bill deduction and how can it be adjusted?

Here are some reasons to understand , please check below steps:
Step 1: The reason for a negative bill deduction in BUSY could be due to the credit of IGST input. 
Step 2: It can be adjusted by passing a stock journal entry and generating a voucher for the item in negative. 
Step 3:The quantity in negative can be shown in the generated voucher and the adjustment can be made accordingly.

Frequently AskedQuestions