Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - inventory voucher entry
I am trying to process payments in BUSY but keep getting an error message. Why is this happening and how can I fix it?
If you are trying to process payment and getting an error message then pleaseo follow
the given steps
Step 1: Make sure you have entered all requirement details to pass payment transaction.
Step 2: Make sure debit and credit amount are equal.
Step 3: Read the error carefully and correct it.
Is it possible to deduct a debit note of against an item in BUSY Accounting Software? If yes, how can it be done?
Yes it is possible to deduct debit note as purchase return, please follow below steps:
Step 1: Go to Transaction menu and then Sales Return and Purchase Return
Step 2: After then select Add option.
Step 3: Here, now to enter specify the GST Nature details and adjust the original invoice details.
I am getting error message as Can not save this voucher as all the items have not been adjusted fully against Challans.
To solve this issue we need to follow below steps:
Step 1 : Go to Display menu
Step 2 : Click on challan processing
Step 3 : Check pending challan quantity first and then try to repass sales entry this will resolve your issue.
Note : By default BUSY shows actual pening quantity while passing entry.
I entered a zero value item in my transaction but it is not showing up properly. What should I do?
as per zero value item in transaction but its not showing up properly then while entering transaction need to ensure that while you entered zero value item in invoice but you need to entered atleast 1 in qty column, BUSY can't accept 0 value in all column in that particular item .
How can I take the ITC for the tax invoice raised by the opposite party for job work done?
To take the ITC for the tax invoice raised by the opposite party for job work done in BUSY, you need to maintain a job ID and enter the material issue to party. When you save, a small window will open where you can maintain the job ID and claim the ITC.
I am unable to modify or edit a sales voucher in BUSY. How can I resolve this?
If you are unable to modify or edit a sales voucher in BUSY, you may need to check your access rights. Make sure you have the necessary permissions to edit vouchers. If you still cannot edit the voucher, you may need to contact your system administrator or BUSY support for further assistance.
Is there a separate system to handle the free items with zero value on the invoice?
No, there is no separate system to handle free items with zero value on the invoice in BUSY .We can give free quantity during voucher entry but stock will get affect. If We dont want to affect the stock then have to enable the Do Not Maintain Stock Balance in Item Master.
What do I do if my purchase return is not showing in my GSTR 3B?
If your: purchase return is not showing in your GSTR 3B in BUSY ,please check below steps:
Step 1:There is no option to show certain purchase invoices in GSTR 2B but not in GSTR3B summary
Step 2: only purchase return voucher is a voucher which reflect on GSTR2B report not in GSTR3B summary"
What should I do if there are discrepancies in the date of stock transfer?
You should follow below steps if there are discrepancies in the date of stock transfer voucher:
Step 1: Open the stock transfer voucher in modify mode.
Step 2: Then mention the desired date as per requirement.
Step 3: Then save the voucher.
Step 4: Then you should review and reconcile your inventory records to ensure accuracy.
How to modify the Bill right for TDS on payment purchase of goods?
To modify the Bill Sundry for TDS on payment purchase of goods in BUSY, please follow below steps:
Step 1: Go to transaction and then Purchase voucher tab ,
Step 2: And then select the and modify the Bill Sundry to apply TDS on the taxable amount instead of the GST amount.