Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I register an overseas supplier as a vendor in BUSY?
To register an overseas supplier as a vendor in BUSY, you need to create a new party by using these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Select Account and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Address, Country, etc then save it.
Is there an option to add a customer address in the software?
If you want to add Customers Adddress in BUSY you can follow these steps:
Step 1: go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: On the account master page, enter the required details such as Name, Group, Address, GSTIN, etc
How can I change the name of a party in BUSY?
To change the name of a party in BUSY, follow these steps:
Step 1: Go to administration menu then Click on masters option.
Step 2: Select account tab and then choose the account name from modify or list option.
Step 3: Now edit the party name as per required then save the account master.
Is it possible to delete a group of items and still have them show in the list?
To delete a group of items and still have them show in the list,please follow steps:
Step 1: Check item in the Unused master list .From there you can delete directly .
Step 2: Remove that particular item from the every transaction.
Step 3: After this you can delete the item permanently.
How can I modify the sale price that I have mistakenly entered in item in BUSY?
To modify the sale price in item you can follow some steps:
Step 1: Go to the Administration and then click on Masters.
Step 2: Now click on Item and then select Modify option.
Step 3: Now select item that you want to modify and change the sale price.
Step 4: Now save the item master.
Is it necessary to add an item to the parent group after creating the group?
No, it is not necessary to add an item to the parent group after creating the group in BUSY. By default a General group is created but if you want to create a new one then you can also create it in the item master by press F3 in the Group field.
How do I set up the initial accounts for SGST, CGST etc when implementing GST?
To set up initial accounts for SGST, CGST, etc., when implementing GST:
Step 1:Go to Administration.
Step 2:Select Configuration.
Step 3:Choose Features/Options.
Step 4:Look for GST/VAT.
Step 5:Search for Create Default GST Masters and select Yes.
This action will create default GST masters for you.
Why is the party we added GSTIN not valid and how can we rectify it?
The party added is not valid because the GST number entered is invalid. To rectify it, Please follow below steps:
Step 1: Go to Administration menu and then Masters
Step 2: And then select Account and then select Modify option
Step 3: And then the correct GST number needs to be entered for the party.
How do I add multiple leads or contacts directly to an agent in BUSY?
To add multiple leads or contacts directly to an agent in BUSY, you need to follow the below steps:
Step 1: Go to Administration, then select Masters, then select Salesman, then click on Add.
Step 2: Add the relevant information, and you can add multiple leads or contacts directly to an agent in BUSY.
What is the process to update master data after making changes to inventory setup?
The process to update master data after making changes to inventory , Follow the steps below :
Step 1: Take backup of your company from backup data option present in company menu
Step 2: then open company and go to house keeping menu
Step 3: Select update master balance and run the process