Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

Why does not the bill sundry display in the final report?

 Bill sundry masters will not be displayed in the final result. To show bill sundry amounts separately in the final result, you need to tag the account master accordingly.
Steps to tag account master for bill sundry:
Step 1: Go to administration and then click on Master manu
Step 2: Select the Bill sundry master tab and click on modify
Step 3: Select the required bill sundry and then tag account master after disable the adjust in sale amount option for sales purpose
Step 4: Tag account master after display the adjust in purchase amount option for purchase pupose.
Step 5: save the configuration. Now tagged account aster in bill sundry will display in Final result.

What is the procedure to update the stock items in BUSY?

 If you want to update stock item then please follow the given steps
Step 1: Go to administration menu then master
Step 2:Then item then list then click on screen then standard format
Step 3: Then all item then list of item will window appear with some option
just remain unchange then press Ok. now list of stock has open
Step 4: To update details just select and open and modify the details and save.
Step 5: For delete item just press F8 then warning message will appear if you want
to delete click on yes if no then click on No.
Step 6: For add item just press ALT + F2

I want to verify if the service costs are shown separately from the product costs in the system. How can I do this?

 Yes, service cost can see seperately from the product cost, when we create the bill sundry by the name of service charges and tag the account seperately for posting the service cost.
Pls follow the below steps for service charge as bill sundry :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Add by the service charge and select the bill sundry type as addictive and nature as others
Step 5: Then In left bottom, Accounting in purchase then enable the affect accounting and the adjust in the purchase amount then tag the service charge account in the option account head to post and save it.

Why am I facing issue with invoice generation due to product HSN code validation error? What is the solution?

 If you want to generate invoice without product HSN code validation error you need to follow these steps 
Step 1:Open BUSY.
Step 2: Go to Administration.
Step 3: Go to masters.
Step 4: click on Item then select modify.
Step 5: Go to HSN/SAC Code for GST click Validate.
Step 6: If it is showing invalid then click on Search HSN/SAC Code and choose correct HSN code and mention then validate hsn .
NOTE:Sometime HSN code belongs to services which is started from 99 it is also causes of error so make sure product nature belongs to services or Goods then mention correct HSN code according to product nature.

How do I configure multiple godowns/warehouses in BUSY for e-invoicing? The goods shipment is from different locations.

 To configure multiple godowns/warehouses in BUSY for e-invoicing, you can follow these steps:
1. Open BUSY and go to the "Masters" menu.
2. Select "Godowns" or "Warehouses" option.
3. Click on "Add" to create a new godown/warehouse.
4. Enter the details of the godown/warehouse, including its name, address, and contact information.
5. Save the godown/warehouse details.
6. Repeat the above steps to add multiple godowns/warehouses for different locations.
7. Once you have added all the godowns/warehouses, you can select the appropriate godown/warehouse while creating e-invoices for goods shipments from different locations.
By configuring multiple godowns/warehouses in BUSY, you will be able to track stock levels and manage e-invoicing for each location separately.

Can I add a column for the mobile number in the accounts list?

 Yes, you can add column of the mobile number in the accounts list by using these steps:
Step 1: Open the account masters list then click on custom column option available in the report’s header part.
Step 2: Create a format name and click on add new column. enter the details such as heading, position, data type, etc. for the new column.
Step 3: Select a category as account master then specify the account name column and click on fields.
Step 4: Search for the account mobile number field and select it then save your changes.
Step 4: Reopen the report with the format name that you created. You will see your new column with the mobile number.

How can I configure my inventory items and check the UQC details in BUSY for e-invoicing?

 To configure or changes in item in BUSY You can follow some steps: 
Step 1: Go to Administration and click on Master.
Step 2: Now click on Item and click on Modify option.
Step 3: Now select item master you can make changes or configure as per requirement and save the changes.
To check UQC Details you can follow some steps:
Step 1: Go to Administration and click on Master.
Step 2: Now click on Unit and click on Modify option.
Step 3: Now select unit name that used in E-Invoicing and you can check UQC details and update it as per requirement and save the changes.

Will the existing vouchers be updated automatically with the new HSN codes of items?

 Yes, when you update hsn codes for items it will also update in the existing vouchers automatically.
To prevent this you need to update the hsn code date wise from onwards it has been changed. To know how to do this follow the below steps:
Step 1: Open your company then go to administration menu.
Step 2: Select masters and click on item then modify.
Step 3: Choose your item in which you want to update the hsn code and after opening it click on the check box next to the HSN code entered.
Step 4: Then, a window will appear in that you can mention the w.e.f date and the new hsn code for that item then save.

How do I modify existing customer accounts to add email IDs for billing in BUSY?

 To modify existing customer accounts and add email IDs for billing in BUSY, follow these steps:
Step:1. Open BUSY and go to the Administration section.
Step:2. Select the account option.
Step:3. Click on the Modify option or use the shortcut key to modify customer details if you have created the shortcut for modify account masters.
Step:4. In the customer details form, locate the field for email ID.
Step:5. Enter the email ID for billing purposes.
Step:6. Save the changes.
Step:7. Repeat these steps for any other customer accounts you want to modify.
By following these steps, you can successfully modify existing customer accounts and add email IDs for billing in BUSY.

How can i generate delivery challan to send goods to my party from BUSY?

 We have to enable the Sale Challan feature and can pass the voucher entry,Please follow below steps: 
Step 1: Go to Administration menu and then select submenu Configuration
Step 2: After then select the Features and Options and click on the Inventory tab
Step 3: Here eyou can see option for Enable the Sale Challan Option then On Configuration can restrict as per your need.
Step 6: After saving inventory Confoguration go to Transaction menu.
Step 7: And select Material Issue to party voucher option and click on the Add tab.
Step 8: here you have fill all relavant details and select the Type in voucher as Sales Challan. And Save with all fill up details.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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