Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

I made an entry in the liability section but it is not reflecting correctly in my reports. What should I check?

To ensure that your liability entry is reflecting correctly in reports, you should check if all the vouchers have been included and if the entry has been saved properly. you need to make ensure Account Group Under Current Liabilities selected or not. if not you need to change account group.

What is the process for adjusting the accounting head under which a particular charge or income stream is showing up?

To adjust the accounting head under which a particular charge or income stream is showing up, you need to create a new head and tag the amount of that item in the account. Then, you can select the appropriate category, such as income or expenses, and adjust the entry accordingly.

I created a separate TCS account but it doesn't seem to be working properly. What am I missing?

There are some possible issues,please follow steps: 
Step 1: Check the TCS Bill sundry configuration
Step 2 : Check TCS Account master tag under duties and taxes account group
Step 3 : This master should be tag into TCS bill sundry
Step 4: Verify the voucher entry and TCs collection details window

How do I configure optional field for account Master in BUSY Accounting Software?

For configure account optional field follow these steps: 
step 1: Go to administration then go to configuration
step 2: Then go to master configuration take master type account
step 3: Take No. of optional field
step 4: Mention name of field and take type as per your requirement and save configuration.

How to define HSN code properly for goods and service in BUSY ?

For the same, you need to specify correct HSN code in item master
If your item relates to goods then specify the appropriate HSN code for goods. If the item relates to a service, then specify the corresponding HSN code and validate it to confirm the accuracy of the HSN code.

Should I enter NA quantities at the front or back in BUSY?

If an item belongs to a service category, you can specify the unit as NA means Not Applicable during master creation in the item master. The default NA unit will enable the Do not maintain stock balance option in the item master, helping to prevent stock maintenance for service masters.

Can i change the opening balance of ledger after split the company?

Yes, Opening balance of ledger can be change after split the company by follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Select the account then click on modify tab
Step 3: after select account in modify mode, update the opening balance and save the master.

Will deleting an item result in it being removed from all reports?

To deleting an item result in it being removed from all reports,please follow steps: 
Step 1: Check item in the Unused master list .From there you can delete directly .
Step 2: Remove that particular item from the every transaction.
Step 3: After this you can delete the item permanently.

What is the process for modifying the price of an item?

To modify the price of an item master, follow these steps:
Step 1: Go to Administration menu section then click on master menu
Step 2: Choose Item then click to Modify.
Step 3: Select the required Item then update the price like sales price, purchase price, mrp etc in master and save it.

How do I record opening balances for inventory items in BUSY?

Follow below mention steps for mentioning opening stock value in stock account and for items:
Step 1: Go to the Administration
Step 2: Click on the Masters
Step 3: Open stock account in modify mode and mention opening value
Step 4: Open Item master in Modify mode and mention opening balance in respective item