Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

Where in the software do I go to modify account names?

To modify the account names in BUSY, follow below steps:
Step 1: Go to the Administration menu and click on Masters.
Step 2: Navigate to Accounts, where three options—Add, Modify, and List—will be displayed.
Step 3: Select the Modify option, choose the account to be modified.
Step 4: Modify the name and save it.

How can I update Contact information in account master in BUSY?

To Update the contact information of account master in BUSY, Follow these steps:
Step 1: Go to Administration then choose master menu
Step 2: Click on Account option and then select Modify tab
Step 3: After open required master in modify mode, update the contact information of account master and save the master.

Can I create a separate ledger for party in sales billing?

Here are some steps to add a Party accounts in BUSY: 
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Account.
Step 4: Select Add.
Step 5: Enter the party name
Step 6: Select the group Sundry Debtors and fill other details .
Step 7 : Save the Master

How can i create a seperate group for Account in BUSY?

To create a account groups in the BUSY , please follow below steps: 
Step 1: Go to Administration menu and then select masters option.
Step 2: Then select Account Group and click on the add option
Step 3: Specifty the group details in the master and save the master.

How do I delete items that are not opening, closing, sold, or purchased?

To delete the Item permanently from my Inventory ,please follow below steps : 
Step 1: Check item in the Unused master list .From there you can delete directly .
Step 2: Remove that particular item from the every transaction.
Step 3: After this you can delete the item permanently.

What should I do if a parties mobile number is not showing correctly?

If a parties mobile number is not showing correctly in BUSY,you need to follow these steps: 
Step 1 : Go to administration then masters
Step 2 : Click on account click on modify mode and select account
Step 3 : Now update the correct mobile number and click on save button

How can i disable stock maintenance in an item master in BUSY?

To disable stock maintenance of an item master in BUSY, follow these steps:
Step 1: Go to Administration menu section then click on master menu
Step 2: Choose Item then click on Modify.
Step 3: Select the required Item master then enable do not maintain stock balance option and save the master.

How can I set the critical level for an item in BUSY?

To set critical level for an item in BUSY, follow these steps:
Step 1: Go to administration then masters
Step 2: Select item click on modify mode
Step 3: Now in item master, enable set critical level as Y and three dot button and define the critical levels and save item master.

How can I link items with their respective HSN/SAC codes in BUSY?

You need to enter the HSN/SAC Code for each item in the item master when you create or modify it. This will link the item with its respective HSN/SAC Code in BUSY. You can also update the HSN/SAC Codes for multiple items in the item master from Bulk updation.

Is there a way to permanently delete an item from my inventory?

To delete the Item permanently from my Inventory ,please follow below steps : 
Step 1: Check item in the Unused master list .From there you can delete directly .
Step 2: Remove that particular item from the every transaction.
Step 3: After this you can delete the itam permannatly.