Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Can I set sale prices and purchase prices for individual items in the Master?
Here are some steps to add sale prices and purchase prices for individual items in the Master :
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Item.
Step 4: Select Add.
Step 5: Fill in the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group etc.
Step 6 : Save the Master
How do I correct errors related to the material center address and pin code?
To correct errors related to the material center address and pin code in BUSY,please follow below steps:
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Material center and click on Modify.
Step 3: Here you can change the place and pincode and save the master,
Where can I find the field to mention the PAN number of account master?
You should follow below steps to mention the PAN number of account master:
Step 1: Go in administration.
Step 2: Then select masters.
Step 3: Then click on account and open the relevant account master.
Step 4: Then there is a field to mention IT PAN of party mention and save it.
Why are some soyabean transactions exempt from tax in BUSY? How to fix?
for Changes Tax Category in Item Master see the Step
Step 1: Go to Administartion click on Master then open the item which you want modify
Step 2: in Item Modify windows Tax Category filed Select the right tax percentage
Step 3: Save the Master
The HSN codes are wrong in my BUSY invoice. How to edit them?
To update or edit the HSN code in item master, follow these steps:
Step 1: Go to Administration then click on master menu
Step 2: Choose item option then select modify tab
Step 3: After access the relevant item in modify mode, Update the correct HSN code and save the configuration.
Can you assist me in setting up or changing my chart of accounts?
Yes, changing your chart of accounts in BUSY, you need to follow these steps:
Step 1: Go to administration and the click on account.
Step 2: Select list option and go to screen and select configurable (hierarchical) and now modify the chart of accounts edit it as needed and save.
What do I do when I get an error saying invalid patient/item code?
When you get an error saying invalid patient/item HSN code, you should review and validate the HSN code entered. Double-check if the code is correct and matches the required format. If the error persists, try removing the item/patient and re-entering it to ensure the code is validated properly.
How do I correct issues with wrong item names or spellings in BUSY?
For correct in invoice or spelling of item modify option is available in BUSY. Select item and press "Alt+M" shortcut key for modification.
Please follow below mention steps for correction in item name:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Item
Step 4:- Modify, select item and do the relevant modification
What should i do to update the item sales price in item master?
To update the item sales price in item master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item then click on modify tab.
Step 3: Access the required invoice in modify mode then update the item sales price then save the master.
How can I update the sale price of an item in its master?
To update the sales price in item master, follow these steps:
Step 1: Go to administration then click on master
Step 2: Choose the item tab then click on Modify tab
Step 3: Select the required master then Specify sales prices in item sales price field and save the master.