Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

Can you guide me on how to show the item group sometimes?

To create a ITEM Group in BUSY, please follow steps : 
Step 1: Go to the Administration tab on the top menu bar and click on Masters.
Step 2: Select Item Group option and click on Add.
Step 3: Enter your Item group name and set Primary Group as N.

Where can I check the GST number of party in the software?

You can check the GST number in the party master by following below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Then click on account then select modify option.
Step 3: Then mention the name of party master for which you want to view the GSTIN.

Why is the minimum sale price option not available for an item?

In BUSY, you can update minimum sales price in item master, follow these steps:
Step 1: Go to administration section then click on master.
Step 2: Choose for item then click on modify
Step 3: Select the required master then update the minimum sales prices in item master and save it.

Why is the bill-wise reference window is not showing in single account?

If the Bill wise reference is not showing in any account, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose account master then click on modify
Step 3: Select the required account then enable Maintain bill by bill balancing and save the master.

Add customer details for invoice in BUSY. Not working. What's the reason?

To add customer details for invoice in BUSY, follow these steps : 
Step 1: Open the voucher and put your courser on the party name and then use shortcut key ALT with M for modify the party name.
Step 2: Now you can modify it accordingly.

How to search items with alias while adding transaction or view report?

To search an item with an alias while adding a transaction or view report, follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Click on Masters Configuration.
Step 3: Choose name and alias only option in elements to be shown in list and save the configuration.

How can I ensure that my duties and taxes are correctly categorized?

To ensure that duties and taxes are correctly categorized ,please follow below steps : 
Step 1: To check Tax category is correct or not check on the Clear tax website.
Step 2: To check the party side invoice and check the rates are proper or not .

How can I tag another account for sales in an item?

To tag another account for sales in an item, follow the below steps:
Step 1: Take backup of your data.
Step 2: Go to administration menu then select masters option.
Step 3: Select item option then click on modify and after opening it specify the sales account at bottom then save.

How do I add an account name in BUSY Accounting software?

To add an account name in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and enter all the necessary details such as Name, Group name, Address, etc and save.

How can to change the name of party master in BUSY?

To change the name of party master in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose account tab then click on modify and select the required master.
Step 3: After open the master, modify the name of party and save it.