Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
I am trying to register a new party in BUSY but keep getting an error saying the party is unregistered. What do I need to do to properly register a new party?
If you want to create a registered party in BUSY, then you need to select Type of Dealer as Registered and enter their GST number in GSTIN / UIN field. You can also validate the GST Number to confirm if it is valid or not.
Is it possible to create a ledger in Sales or Purchase voucher? If yes, then how can i create it?
Yes, it is possible to create a ledger in the Sales or Purchase voucher of BUSY. To create this you need to press F3 in the party field this will open add account master window and here you can specify the ledger details then save.
If want to tag account ledger in place of sale or purchase in item master, how can we tag it.
If you want to tag account ledger in item master you may follow some steps:
Step: 1 Go to the administration - master - item - modify.
Step: 2 In place of specify sale account or purchase account field you may tag account ledger in item master.
I changed a group and now some accounts are showing the wrong amounts. How do I correct this?
You can correct this by re-grouping the affected accounts to the correct group. Further to check the report of mismatch accounts from previous year follow below steps:
Step 1: Go to display option and select trial balance.
Step 2: Then select opening trail mismatch from previous year.
The software is showing the wrong name for our supplier in some places. How do I correct this?
If supplier name is showing worng , please follow these steps :
Step 1 : Click on administration
Step 2 : Go to masters
Step 3 : Click on accounts
Step 4 : Select modify and select that supplier name
Step 5 : Update the name of supplier and save.
The tax calculations seem incorrect on the invoice total. What could be wrong with the tax settings?
To troubleshoot and correct tax calculation issues in BUSY, you can follow these steps.
Step 1. Ensure that the tax rates and categories are set up correctly.
Step 2. Ensure that you have pick right sale/purchase type in invoice according to item master tax rate.
What is the process for recording opening balances when setting up a new bank account in BUSY
To enter the opening balance for a new bank account in BUSY, you need to fill in the Op. Bal field with the opening amount.
Please remember that you can only change the opening balance and related entries in the beginning of the financial year.
I am not able to see the party's number in BUSY. How can I see it?
To see party's contact number follow the below steps:
Step 1: Go to administration then select masters
Step 2: Click on account and go to modify
Step 3: Mention the party name and open master
Step 4: You can see the contact number of party in party master
How do I register a new customer in BUSY? I am unable to add their details.
To add new customer details in BUSY,
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Accounts
Step 4 : Add new account master
Steo 5 : Enter the relevant details such as name, address, contact information, and GSTIN (if applicable).
The software is picking the wrong MRP amount. What should I check to resolve this?
To check then MRP of item when in voucher , select the item and open in modufy by Alt+M then check MRP mentioned in master the same MRP will be showing in voucher if want to change can modify in item master and save item.